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Michael Zeng

Publications and source records attributed to Michael Zeng.

At least 73 records · Page 4Linked to original sources

A Joint and Domain-Adaptive Approach to Spoken Language Understanding

Spoken Language Understanding (SLU) is composed of two subtasks: intent detection (ID) and slot filling (SF). There are two lines of research on SLU. One jointly tackles these two subtasks to improve their prediction accuracy, and the other focuses on the domain-adaptation ability of one of the subtasks. In this paper, we attempt to bridge these two lines of research and propose a joint and domain adaptive approach to SLU. We formulate SLU as a constrained generation task and utilize a dynamic vocabulary based on domain-specific ontology. We conduct experiments on the ASMixed and MTOD datasets and achieve competitive performance with previous state-of-the-art joint models. Besides, results show that our joint model can be effectively adapted to a new domain.

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UniSpeech: Unified Speech Representation Learning with Labeled and Unlabeled Data

In this paper, we propose a unified pre-training approach called UniSpeech to learn speech representations with both unlabeled and labeled data, in which supervised phonetic CTC learning and phonetically-aware contrastive self-supervised learning are conducted in a multi-task learning manner. The resultant representations can capture information more correlated with phonetic structures and improve the generalization across languages and domains. We evaluate the effectiveness of UniSpeech for cross-lingual representation learning on public CommonVoice corpus. The results show that UniSpeech outperforms self-supervised pretraining and supervised transfer learning for speech recognition by a maximum of 13.4% and 17.8% relative phone error rate reductions respectively (averaged over all testing languages). The transferability of UniSpeech is also demonstrated on a domain-shift speech recognition task, i.e., a relative word error rate reduction of 6% against the previous approach.

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Retrieval Enhanced Model for Commonsense Generation

Commonsense generation is a challenging task of generating a plausible sentence describing an everyday scenario using provided concepts. Its requirement of reasoning over commonsense knowledge and compositional generalization ability even puzzles strong pre-trained language generation models. We propose a novel framework using retrieval methods to enhance both the pre-training and fine-tuning for commonsense generation. We retrieve prototype sentence candidates by concept matching and use them as auxiliary input. For fine-tuning, we further boost its performance with a trainable sentence retriever. We demonstrate experimentally on the large-scale CommonGen benchmark that our approach achieves new state-of-the-art results.

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Leveraging Lead Bias for Zero-shot Abstractive News Summarization

A typical journalistic convention in news articles is to deliver the most salient information in the beginning, also known as the lead bias. While this phenomenon can be exploited in generating a summary, it has a detrimental effect on teaching a model to discriminate and extract important information in general. We propose that this lead bias can be leveraged in our favor in a simple and effective way to pre-train abstractive news summarization models on large-scale unlabeled news corpora: predicting the leading sentences using the rest of an article. We collect a massive news corpus and conduct data cleaning and filtering via statistical analysis. We then apply self-supervised pre-training on this dataset to existing generation models BART and T5 for domain adaptation. Via extensive experiments on six benchmark datasets, we show that this approach can dramatically improve the summarization quality and achieve state-of-the-art results for zero-shot news summarization without any fine-tuning. For example, in the DUC2003 dataset, the ROUGE-1 score of BART increases 13.7% after the lead-bias pre-training. We deploy the model in Microsoft News and provide public APIs as well as a demo website for multi-lingual news summarization.

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Enhancing Factual Consistency of Abstractive Summarization

Automatic abstractive summaries are found to often distort or fabricate facts in the article. This inconsistency between summary and original text has seriously impacted its applicability. We propose a fact-aware summarization model FASum to extract and integrate factual relations into the summary generation process via graph attention. We then design a factual corrector model FC to automatically correct factual errors from summaries generated by existing systems. Empirical results show that the fact-aware summarization can produce abstractive summaries with higher factual consistency compared with existing systems, and the correction model improves the factual consistency of given summaries via modifying only a few keywords.

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SPLAT: Speech-Language Joint Pre-Training for Spoken Language Understanding

Spoken language understanding (SLU) requires a model to analyze input acoustic signal to understand its linguistic content and make predictions. To boost the models' performance, various pre-training methods have been proposed to learn rich representations from large-scale unannotated speech and text. However, the inherent disparities between the two modalities necessitate a mutual analysis. In this paper, we propose a novel semi-supervised learning framework, SPLAT, to jointly pre-train the speech and language modules. Besides conducting a self-supervised masked language modeling task on the two individual modules using unpaired speech and text, SPLAT aligns representations from the two modules in a shared latent space using a small amount of paired speech and text. Thus, during fine-tuning, the speech module alone can produce representations carrying both acoustic information and contextual semantic knowledge of an input acoustic signal. Experimental results verify the effectiveness of our approach on various SLU tasks. For example, SPLAT improves the previous state-of-the-art performance on the Spoken SQuAD dataset by more than 10%.

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MediaSum: A Large-scale Media Interview Dataset for Dialogue Summarization

MediaSum, a large-scale media interview dataset consisting of 463.6K transcripts with abstractive summaries. To create this dataset, we collect interview transcripts from NPR and CNN and employ the overview and topic descriptions as summaries. Compared with existing public corpora for dialogue summarization, our dataset is an order of magnitude larger and contains complex multi-party conversations from multiple domains. We conduct statistical analysis to demonstrate the unique positional bias exhibited in the transcripts of televised and radioed interviews. We also show that MediaSum can be used in transfer learning to improve a model's performance on other dialogue summarization tasks.

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Data Augmentation for Spoken Language Understanding via Pretrained Language Models

The training of spoken language understanding (SLU) models often faces the problem of data scarcity. In this paper, we put forward a data augmentation method using pretrained language models to boost the variability and accuracy of generated utterances. Furthermore, we investigate and propose solutions to two previously overlooked semi-supervised learning scenarios of data scarcity in SLU: i) Rich-in-Ontology: ontology information with numerous valid dialogue acts is given; ii) Rich-in-Utterance: a large number of unlabelled utterances are available. Empirical results show that our method can produce synthetic training data that boosts the performance of language understanding models in various scenarios.

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Generating Human Readable Transcript for Automatic Speech Recognition with Pre-trained Language Model

Modern Automatic Speech Recognition (ASR) systems can achieve high performance in terms of recognition accuracy. However, a perfectly accurate transcript still can be challenging to read due to disfluency, filter words, and other errata common in spoken communication. Many downstream tasks and human readers rely on the output of the ASR system; therefore, errors introduced by the speaker and ASR system alike will be propagated to the next task in the pipeline. In this work, we propose an ASR post-processing model that aims to transform the incorrect and noisy ASR output into a readable text for humans and downstream tasks. We leverage the Metadata Extraction (MDE) corpus to construct a task-specific dataset for our study. Since the dataset is small, we propose a novel data augmentation method and use a two-stage training strategy to fine-tune the RoBERTa pre-trained model. On the constructed test set, our model outperforms a production two-step pipeline-based post-processing method by a large margin of 13.26 on readability-aware WER (RA-WER) and 17.53 on BLEU metrics. Human evaluation also demonstrates that our method can generate more human-readable transcripts than the baseline method.

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Improving Zero-shot Neural Machine Translation on Language-specific Encoders-Decoders

Recently, universal neural machine translation (NMT) with shared encoder-decoder gained good performance on zero-shot translation. Unlike universal NMT, jointly trained language-specific encoders-decoders aim to achieve universal representation across non-shared modules, each of which is for a language or language family. The non-shared architecture has the advantage of mitigating internal language competition, especially when the shared vocabulary and model parameters are restricted in their size. However, the performance of using multiple encoders and decoders on zero-shot translation still lags behind universal NMT. In this work, we study zero-shot translation using language-specific encoders-decoders. We propose to generalize the non-shared architecture and universal NMT by differentiating the Transformer layers between language-specific and interlingua. By selectively sharing parameters and applying cross-attentions, we explore maximizing the representation universality and realizing the best alignment of language-agnostic information. We also introduce a denoising auto-encoding (DAE) objective to jointly train the model with the translation task in a multi-task manner. Experiments on two public multilingual parallel datasets show that our proposed model achieves a competitive or better results than universal NMT and strong pivot baseline. Moreover, we experiment incrementally adding new language to the trained model by only updating the new model parameters. With this little effort, the zero-shot translation between this newly added language and existing languages achieves a comparable result with the model trained jointly from scratch on all languages.

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Speech-language Pre-training for End-to-end Spoken Language Understanding

End-to-end (E2E) spoken language understanding (SLU) can infer semantics directly from speech signal without cascading an automatic speech recognizer (ASR) with a natural language understanding (NLU) module. However, paired utterance recordings and corresponding semantics may not always be available or sufficient to train an E2E SLU model in a real production environment. In this paper, we propose to unify a well-optimized E2E ASR encoder (speech) and a pre-trained language model encoder (language) into a transformer decoder. The unified speech-language pre-trained model (SLP) is continually enhanced on limited labeled data from a target domain by using a conditional masked language model (MLM) objective, and thus can effectively generate a sequence of intent, slot type, and slot value for given input speech in the inference. The experimental results on two public corpora show that our approach to E2E SLU is superior to the conventional cascaded method. It also outperforms the present state-of-the-art approaches to E2E SLU with much less paired data.

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LSTM-LM with Long-Term History for First-Pass Decoding in Conversational Speech Recognition

LSTM language models (LSTM-LMs) have been proven to be powerful and yielded significant performance improvements over count based n-gram LMs in modern speech recognition systems. Due to its infinite history states and computational load, most previous studies focus on applying LSTM-LMs in the second-pass for rescoring purpose. Recent work shows that it is feasible and computationally affordable to adopt the LSTM-LMs in the first-pass decoding within a dynamic (or tree based) decoder framework. In this work, the LSTM-LM is composed with a WFST decoder on-the-fly for the first-pass decoding. Furthermore, motivated by the long-term history nature of LSTM-LMs, the use of context beyond the current utterance is explored for the first-pass decoding in conversational speech recognition. The context information is captured by the hidden states of LSTM-LMs across utterance and can be used to guide the first-pass search effectively. The experimental results in our internal meeting transcription system show that significant performance improvements can be obtained by incorporating the contextual information with LSTM-LMs in the first-pass decoding, compared to applying the contextual information in the second-pass rescoring.

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TED: A Pretrained Unsupervised Summarization Model with Theme Modeling and Denoising

Text summarization aims to extract essential information from a piece of text and transform the text into a concise version. Existing unsupervised abstractive summarization models leverage recurrent neural networks framework while the recently proposed transformer exhibits much more capability. Moreover, most of previous summarization models ignore abundant unlabeled corpora resources available for pretraining. In order to address these issues, we propose TED, a transformer-based unsupervised abstractive summarization system with pretraining on large-scale data. We first leverage the lead bias in news articles to pretrain the model on millions of unlabeled corpora. Next, we finetune TED on target domains through theme modeling and a denoising autoencoder to enhance the quality of generated summaries. Notably, TED outperforms all unsupervised abstractive baselines on NYT, CNN/DM and English Gigaword datasets with various document styles. Further analysis shows that the summaries generated by TED are highly abstractive, and each component in the objective function of TED is highly effective.

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Mixed-Lingual Pre-training for Cross-lingual Summarization

Cross-lingual Summarization (CLS) aims at producing a summary in the target language for an article in the source language. Traditional solutions employ a two-step approach, i.e. translate then summarize or summarize then translate. Recently, end-to-end models have achieved better results, but these approaches are mostly limited by their dependence on large-scale labeled data. We propose a solution based on mixed-lingual pre-training that leverages both cross-lingual tasks such as translation and monolingual tasks like masked language models. Thus, our model can leverage the massive monolingual data to enhance its modeling of language. Moreover, the architecture has no task-specific components, which saves memory and increases optimization efficiency. We show in experiments that this pre-training scheme can effectively boost the performance of cross-lingual summarization. In Neural Cross-Lingual Summarization (NCLS) dataset, our model achieves an improvement of 2.82 (English to Chinese) and 1.15 (Chinese to English) ROUGE-1 scores over state-of-the-art results.

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JAKET: Joint Pre-training of Knowledge Graph and Language Understanding

Knowledge graphs (KGs) contain rich information about world knowledge, entities and relations. Thus, they can be great supplements to existing pre-trained language models. However, it remains a challenge to efficiently integrate information from KG into language modeling. And the understanding of a knowledge graph requires related context. We propose a novel joint pre-training framework, JAKET, to model both the knowledge graph and language. The knowledge module and language module provide essential information to mutually assist each other: the knowledge module produces embeddings for entities in text while the language module generates context-aware initial embeddings for entities and relations in the graph. Our design enables the pre-trained model to easily adapt to unseen knowledge graphs in new domains. Experimental results on several knowledge-aware NLP tasks show that our proposed framework achieves superior performance by effectively leveraging knowledge in language understanding.

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A Hierarchical Network for Abstractive Meeting Summarization with Cross-Domain Pretraining

With the abundance of automatic meeting transcripts, meeting summarization is of great interest to both participants and other parties. Traditional methods of summarizing meetings depend on complex multi-step pipelines that make joint optimization intractable. Meanwhile, there are a handful of deep neural models for text summarization and dialogue systems. However, the semantic structure and styles of meeting transcripts are quite different from articles and conversations. In this paper, we propose a novel abstractive summary network that adapts to the meeting scenario. We design a hierarchical structure to accommodate long meeting transcripts and a role vector to depict the difference among speakers. Furthermore, due to the inadequacy of meeting summary data, we pretrain the model on large-scale news summary data. Empirical results show that our model outperforms previous approaches in both automatic metrics and human evaluation. For example, on ICSI dataset, the ROUGE-1 score increases from 34.66% to 46.28%.

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Mind The Facts: Knowledge-Boosted Coherent Abstractive Text Summarization

Neural models have become successful at producing abstractive summaries that are human-readable and fluent. However, these models have two critical shortcomings: they often don't respect the facts that are either included in the source article or are known to humans as commonsense knowledge, and they don't produce coherent summaries when the source article is long. In this work, we propose a novel architecture that extends Transformer encoder-decoder architecture in order to improve on these shortcomings. First, we incorporate entity-level knowledge from the Wikidata knowledge graph into the encoder-decoder architecture. Injecting structural world knowledge from Wikidata helps our abstractive summarization model to be more fact-aware. Second, we utilize the ideas used in Transformer-XL language model in our proposed encoder-decoder architecture. This helps our model with producing coherent summaries even when the source article is long. We test our model on CNN/Daily Mail summarization dataset and show improvements on ROUGE scores over the baseline Transformer model. We also include model predictions for which our model accurately conveys the facts, while the baseline Transformer model doesn't.

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Meta Dialogue Policy Learning

Dialog policy determines the next-step actions for agents and hence is central to a dialogue system. However, when migrated to novel domains with little data, a policy model can fail to adapt due to insufficient interactions with the new environment. We propose Deep Transferable Q-Network (DTQN) to utilize shareable low-level signals between domains, such as dialogue acts and slots. We decompose the state and action representation space into feature subspaces corresponding to these low-level components to facilitate cross-domain knowledge transfer. Furthermore, we embed DTQN in a meta-learning framework and introduce Meta-DTQN with a dual-replay mechanism to enable effective off-policy training and adaptation. In experiments, our model outperforms baseline models in terms of both success rate and dialogue efficiency on the multi-domain dialogue dataset MultiWOZ 2.0.

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