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Michael Zeng

Publications and source records attributed to Michael Zeng.

77 records · Page 5Linked to original sources

Improving Readability for Automatic Speech Recognition Transcription

Modern Automatic Speech Recognition (ASR) systems can achieve high performance in terms of recognition accuracy. However, a perfectly accurate transcript still can be challenging to read due to grammatical errors, disfluency, and other errata common in spoken communication. Many downstream tasks and human readers rely on the output of the ASR system; therefore, errors introduced by the speaker and ASR system alike will be propagated to the next task in the pipeline. In this work, we propose a novel NLP task called ASR post-processing for readability (APR) that aims to transform the noisy ASR output into a readable text for humans and downstream tasks while maintaining the semantic meaning of the speaker. In addition, we describe a method to address the lack of task-specific data by synthesizing examples for the APR task using the datasets collected for Grammatical Error Correction (GEC) followed by text-to-speech (TTS) and ASR. Furthermore, we propose metrics borrowed from similar tasks to evaluate performance on the APR task. We compare fine-tuned models based on several open-sourced and adapted pre-trained models with the traditional pipeline method. Our results suggest that finetuned models improve the performance on the APR task significantly, hinting at the potential benefits of using APR systems. We hope that the read, understand, and rewrite approach of our work can serve as a basis that many NLP tasks and human readers can benefit from.

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Few-shot Natural Language Generation for Task-Oriented Dialog

As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or statistical models typically relies on heavily annotated data, which is infeasible for new domains. Therefore, it is pivotal for an NLG system to generalize well with limited labelled data in real applications. To this end, we present FewShotWoz, the first NLG benchmark to simulate the few-shot learning setting in task-oriented dialog systems. Further, we develop the SC-GPT model. It is pre-trained on a large set of annotated NLG corpus to acquire the controllable generation ability, and fine-tuned with only a few domain-specific labels to adapt to new domains. Experiments on FewShotWoz and the large Multi-Domain-WOZ datasets show that the proposed SC-GPT significantly outperforms existing methods, measured by various automatic metrics and human evaluations.

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SIM: A Slot-Independent Neural Model for Dialogue State Tracking

Dialogue state tracking is an important component in task-oriented dialogue systems to identify users' goals and requests as a dialogue proceeds. However, as most previous models are dependent on dialogue slots, the model complexity soars when the number of slots increases. In this paper, we put forward a slot-independent neural model (SIM) to track dialogue states while keeping the model complexity invariant to the number of dialogue slots. The model utilizes attention mechanisms between user utterance and system actions. SIM achieves state-of-the-art results on WoZ and DSTC2 tasks, with only 20% of the model size of previous models.

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Meeting Transcription Using Virtual Microphone Arrays

We describe a system that generates speaker-annotated transcripts of meetings by using a virtual microphone array, a set of spatially distributed asynchronous recording devices such as laptops and mobile phones. The system is composed of continuous audio stream alignment, blind beamforming, speech recognition, speaker diarization using prior speaker information, and system combination. When utilizing seven input audio streams, our system achieves a word error rate (WER) of 22.3% and comes within 3% of the close-talking microphone WER on the non-overlapping speech segments. The speaker-attributed WER (SAWER) is 26.7%. The relative gains in SAWER over the single-device system are 14.8%, 20.3%, and 22.4% for three, five, and seven microphones, respectively. The presented system achieves a 13.6% diarization error rate when 10% of the speech duration contains more than one speaker. The contribution of each component to the overall performance is also investigated, and we validate the system with experiments on the NIST RT-07 conference meeting test set.

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SDNet: Contextualized Attention-based Deep Network for Conversational Question Answering

Conversational question answering (CQA) is a novel QA task that requires understanding of dialogue context. Different from traditional single-turn machine reading comprehension (MRC) tasks, CQA includes passage comprehension, coreference resolution, and contextual understanding. In this paper, we propose an innovated contextualized attention-based deep neural network, SDNet, to fuse context into traditional MRC models. Our model leverages both inter-attention and self-attention to comprehend conversation context and extract relevant information from passage. Furthermore, we demonstrated a novel method to integrate the latest BERT contextual model. Empirical results show the effectiveness of our model, which sets the new state of the art result in CoQA leaderboard, outperforming the previous best model by 1.6% F1. Our ensemble model further improves the result by 2.7% F1.

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