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Niels van Berkel

Publications and source records attributed to Niels van Berkel.

29 records · Page 2Linked to original sources

Speejis: Enhancing User Experience of Mobile Voice Messaging with Automatic Visual Speech Emotion Cues

Mobile messaging apps offer an increasing range of emotional expressions, such as emojis to help users manually augment their texting experiences. Accessibility of such augmentations is limited in voice messaging. With the term "speejis" we refer to accessible emojis and other visual speech emotion cues that are created automatically from speech input alone. The paper presents an implementation of speejis and reports on a user study (N=12) comparing the UX of voice messaging with and without speejis. Results show significant differences in measures such as attractiveness and stimulation and a clear preference of all participants for messaging with speejis. We highlight the benefits of using paralinguistic speech processing and continuous emotion models to enable finer grained augmentations of emotion changes and transitions within a single message in addition to augmentations of the overall tone of the message.

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Cognitive Performance Measurements and the Impact of Sleep Quality Using Wearable and Mobile Sensors

Human cognitive performance is an underlying factor in most of our daily lives, and numerous factors influence cognitive performance. In this work, we investigate how changes in sleep quality influence cognitive performance, measured from a dataset collected during a 2-month field study. We collected cognitive performance data (alertness) with the Psychomotor Vigilance Task (PVT), mobile keyboard typing metrics from participants' smartphones, and sleep quality metrics through a wearable sleep tracking ring. Our findings highlight that specific sleep metrics like night-time heart rate, sleep latency, sleep timing, sleep restfulness, and overall sleep quantity significantly influence cognitive performance. To strengthen the current research on cognitive measurements, we introduce smartphone typing metrics as a proxy or a complementary method for continuous passive measurement of cognitive performance. Together, our findings contribute to ubiquitous computing via a longitudinal case study with a novel wearable device, the resulting findings on the association between sleep and cognitive function, and the introduction of smartphone keyboard typing as a proxy of cognitive function.

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FairComp: Workshop on Fairness and Robustness in Machine Learning for Ubiquitous Computing

How can we ensure that Ubiquitous Computing (UbiComp) research outcomes are both ethical and fair? While fairness in machine learning (ML) has gained traction in recent years, fairness in UbiComp remains unexplored. This workshop aims to discuss fairness in UbiComp research and its social, technical, and legal implications. From a social perspective, we will examine the relationship between fairness and UbiComp research and identify pathways to ensure that ubiquitous technologies do not cause harm or infringe on individual rights. From a technical perspective, we will initiate a discussion on data practices to develop bias mitigation approaches tailored to UbiComp research. From a legal perspective, we will examine how new policies shape our community's work and future research. We aim to foster a vibrant community centered around the topic of responsible UbiComp, while also charting a clear path for future research endeavours in this field.

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Understanding Developers Well-Being and Productivity: a 2-year Longitudinal Analysis during the COVID-19 Pandemic

The COVID-19 pandemic has brought significant and enduring shifts in various aspects of life, including increased flexibility in work arrangements. In a longitudinal study, spanning 24 months with six measurement points from April 2020 to April 2022, we explore changes in well-being, productivity, social contacts, and needs of software engineers during this time. Our findings indicate systematic changes in various variables. For example, well-being and quality of social contacts increased while emotional loneliness decreased as lockdown measures were relaxed. Conversely, people's boredom and productivity, remained stable. Furthermore, a preliminary investigation into the future of work at the end of the pandemic revealed a consensus among developers for a preference of hybrid work arrangements. We also discovered that prior job changes and low job satisfaction were consistently linked to intentions to change jobs if current work conditions do not meet developers' needs. This highlights the need for software organizations to adapt to various work arrangements to remain competitive employers. Building upon our findings and the existing literature, we introduce the Integrated Job Demands-Resources and Self-Determination (IJARS) Model as a comprehensive framework to explain the well-being and productivity of software engineers during the COVID-19 pandemic.

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"If I Had All the Time in the World": Ophthalmologists' Perceptions of Anchoring Bias Mitigation in Clinical AI Support

Clinical needs and technological advances have resulted in increased use of Artificial Intelligence (AI) in clinical decision support. However, such support can introduce new and amplify existing cognitive biases. Through contextual inquiry and interviews, we set out to understand the use of an existing AI support system by ophthalmologists. We identified concerns regarding anchoring bias and a misunderstanding of the AI's capabilities. Following, we evaluated clinicians' perceptions of three bias mitigation strategies as integrated into their existing decision support system. While clinicians recognised the danger of anchoring bias, we identified a concern around the impact of bias mitigation on procedure time. Our participants were divided in their expectations of any positive impact on diagnostic accuracy, stemming from varying reliance on the decision support. Our results provide insights into the challenges of integrating bias mitigation into AI decision support.

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Satisfaction and Performance of Software Developers during Enforced Work from Home in the COVID-19 Pandemic

Following the onset of the COVID-19 pandemic and subsequent lockdowns, the daily lives of software engineers were heavily disrupted as they were abruptly forced to work remotely from home. To better understand and contrast typical working days in this new reality with work in pre-pandemic times, we conducted one exploratory (N = 192) and one confirmatory study (N = 290) with software engineers recruited remotely. Specifically, we build on self-determination theory to evaluate whether and how specific activities are associated with software engineers' satisfaction and productivity. To explore the subject domain, we first ran a two-wave longitudinal study. We found that the time software engineers spent on specific activities (e.g., coding, bugfixing, helping others) while working from home was similar to pre-pandemic times. Also, the amount of time developers spent on each activity was unrelated to their general well-being, perceived productivity, and other variables such as basic needs. Our confirmatory study found that activity-specific variables (e.g., how much autonomy software engineers had during coding) do predict activity satisfaction and productivity but not by activity-independent variables such as general resilience or a good work-life balance. Interestingly, we found that satisfaction and autonomy were significantly higher when software engineers were helping others and lower when they were bugfixing. Finally, we discuss implications for software engineers, management, and researchers. In particular, active company policies to support developers' need for autonomy, relatedness, and competence appear particularly effective in a WFH context.

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DDoD: Dual Denial of Decision Attacks on Human-AI Teams

Artificial Intelligence (AI) systems have been increasingly used to make decision-making processes faster, more accurate, and more efficient. However, such systems are also at constant risk of being attacked. While the majority of attacks targeting AI-based applications aim to manipulate classifiers or training data and alter the output of an AI model, recently proposed Sponge Attacks against AI models aim to impede the classifier's execution by consuming substantial resources. In this work, we propose \textit{Dual Denial of Decision (DDoD) attacks against collaborative Human-AI teams}. We discuss how such attacks aim to deplete \textit{both computational and human} resources, and significantly impair decision-making capabilities. We describe DDoD on human and computational resources and present potential risk scenarios in a series of exemplary domains.

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Quantifying Synthesis and Fusion and their Impact on Machine Translation

Theoretical work in morphological typology offers the possibility of measuring morphological diversity on a continuous scale. However, literature in Natural Language Processing (NLP) typically labels a whole language with a strict type of morphology, e.g. fusional or agglutinative. In this work, we propose to reduce the rigidity of such claims, by quantifying morphological typology at the word and segment level. We consider Payne (2017)'s approach to classify morphology using two indices: synthesis (e.g. analytic to polysynthetic) and fusion (agglutinative to fusional). For computing synthesis, we test unsupervised and supervised morphological segmentation methods for English, German and Turkish, whereas for fusion, we propose a semi-automatic method using Spanish as a case study. Then, we analyse the relationship between machine translation quality and the degree of synthesis and fusion at word (nouns and verbs for English-Turkish, and verbs in English-Spanish) and segment level (previous language pairs plus English-German in both directions). We complement the word-level analysis with human evaluation, and overall, we observe a consistent impact of both indexes on machine translation quality.

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UbiNIRS: A Software Framework for Miniaturized NIRS-based Applications

We present UbiNIRS, a software framework for rapid development and deployment of applications using miniaturized near-infrared spectroscopy (NIRS). NIRS is an emerging material sensing technology that has shown a great potential in recent work from the HCI community such as in situ pill testing. However, existing methods require significant programming efforts and professional knowledge of NIRS, and hence, challenge the creation of new NIRS based applications. Our system helps to resolve this issue by providing a generic server and a mobile app, using the best practices for NIRS applications in literature. The server creates and manages UbiNIRS instances without the need for any coding or professional knowledge of NIRS. The mobile app can register multiple UbiNIRS instances by communicating with the server for different NIRS based applications. Furthermore, UbiNIRS enables NIRS spectrum crowdsourcing for building a knowledge base.

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Predictors of Well-being and Productivity among Software Professionals during the COVID-19 Pandemic -- A Longitudinal Study

The COVID-19 pandemic has forced governments worldwide to impose movement restrictions on their citizens. Although critical to reducing the virus' reproduction rate, these restrictions come with far-reaching social and economic consequences. In this paper, we investigate the impact of these restrictions on an individual level among software engineers who were working from home. Although software professionals are accustomed to working with digital tools, but not all of them remotely, in their day-to-day work, the abrupt and enforced work-from-home context has resulted in an unprecedented scenario for the software engineering community. In a two-wave longitudinal study (N=192), we covered over 50 psychological, social, situational, and physiological factors that have previously been associated with well-being or productivity. Examples include anxiety, distractions, coping strategies, psychological and physical needs, office set-up, stress, and work motivation. This design allowed us to identify the variables that explained unique variance in well-being and productivity. Results include (1) the quality of social contacts predicted positively, and stress predicted an individual's well-being negatively when controlling for other variables consistently across both waves; (2) boredom and distractions predicted productivity negatively; (3) productivity was less strongly associated with all predictor variables at time two compared to time one, suggesting that software engineers adapted to the lockdown situation over time; and (4) longitudinal analyses did not provide evidence that any predictor variable causal explained variance in well-being and productivity. Overall, we conclude that working from home was per se not a significant challenge for software engineers.

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The Daily Life of Software Engineers during the COVID-19 Pandemic

Following the onset of the COVID-19 pandemic and subsequent lockdowns, software engineers' daily life was disrupted and abruptly forced into remote working from home. This change deeply impacted typical working routines, affecting both well-being and productivity. Moreover, this pandemic will have long-lasting effects in the software industry, with several tech companies allowing their employees to work from home indefinitely if they wish to do so. Therefore, it is crucial to analyze and understand how a typical working day looks like when working from home and how individual activities affect software developers' well-being and productivity. We performed a two-wave longitudinal study involving almost 200 globally carefully selected software professionals, inferring daily activities with perceived well-being, productivity, and other relevant psychological and social variables. Results suggest that the time software engineers spent doing specific activities from home was similar when working in the office. However, we also found some significant mean differences. The amount of time developers spent on each activity was unrelated to their well-being, perceived productivity, and other variables. We conclude that working remotely is not per se a challenge for organizations or developers.

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