arXiv subjects

Pascale Fung

Publications and source records attributed to Pascale Fung.

At least 127 records · Page 7Linked to original sources

arXiv2020

MinTL: Minimalist Transfer Learning for Task-Oriented Dialogue Systems

In this paper, we propose Minimalist Transfer Learning (MinTL) to simplify the system design process of task-oriented dialogue systems and alleviate the over-dependency on annotated data. MinTL is a simple yet effective transfer learning framework, which allows us to plug-and-play pre-trained seq2seq models, and jointly learn dialogue state tracking and dialogue response generation. Unlike previous approaches, which use a copy mechanism to "carryover" the old dialogue states to the new one, we introduce Levenshtein belief spans (Lev), that allows efficient dialogue state tracking with a minimal generation length. We instantiate our learning framework with two pre-trained backbones: T5 and BART, and evaluate them on MultiWOZ. Extensive experiments demonstrate that: 1) our systems establish new state-of-the-art results on end-to-end response generation, 2) MinTL-based systems are more robust than baseline methods in the low resource setting, and they achieve competitive results with only 20\% training data, and 3) Lev greatly improves the inference efficiency.

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arXiv2020

Learning Knowledge Bases with Parameters for Task-Oriented Dialogue Systems

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests. Modularized systems rely on DST to interact with the KB, which is expensive in terms of annotation and inference time. End-to-end systems use the KB directly as input, but they cannot scale when the KB is larger than a few hundred entries. In this paper, we propose a method to embed the KB, of any size, directly into the model parameters. The resulting model does not require any DST or template responses, nor the KB as input, and it can dynamically update its KB via fine-tuning. We evaluate our solution in five task-oriented dialogue datasets with small, medium, and large KB size. Our experiments show that end-to-end models can effectively embed knowledge bases in their parameters and achieve competitive performance in all evaluated datasets.

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arXiv2020

Exploring Versatile Generative Language Model Via Parameter-Efficient Transfer Learning

Fine-tuning pre-trained generative language models to down-stream language generation tasks has shown promising results. However, this comes with the cost of having a single, large model for each task, which is not ideal in low-memory/power scenarios (e.g., mobile). In this paper, we propose an effective way to fine-tune multiple down-stream generation tasks simultaneously using a single, large pre-trained model. The experiments on five diverse language generation tasks show that by just using an additional 2-3% parameters for each task, our model can maintain or even improve the performance of fine-tuning the whole model.

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arXiv2020

EmoGraph: Capturing Emotion Correlations using Graph Networks

Most emotion recognition methods tackle the emotion understanding task by considering individual emotion independently while ignoring their fuzziness nature and the interconnections among them. In this paper, we explore how emotion correlations can be captured and help different classification tasks. We propose EmoGraph that captures the dependencies among different emotions through graph networks. These graphs are constructed by leveraging the co-occurrence statistics among different emotion categories. Empirical results on two multi-label classification datasets demonstrate that EmoGraph outperforms strong baselines, especially for macro-F1. An additional experiment illustrates the captured emotion correlations can also benefit a single-label classification task.

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arXiv2020

Language Models as Few-Shot Learner for Task-Oriented Dialogue Systems

Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each module with the least amount of samples (i.e., few-shots) given the high cost related to the data collection. The most common and effective technique to solve this problem is transfer learning, where large language models, either pre-trained on text or task-specific data, are fine-tuned on the few samples. These methods require fine-tuning steps and a set of parameters for each task. Differently, language models, such as GPT-2 (Radford et al., 2019) and GPT-3 (Brown et al., 2020), allow few-shot learning by priming the model with few examples. In this paper, we evaluate the priming few-shot ability of language models in the NLU, DST, DP and NLG tasks. Importantly, we highlight the current limitations of this approach, and we discuss the possible implication for future work.

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arXiv2020

Kungfupanda at SemEval-2020 Task 12: BERT-Based Multi-Task Learning for Offensive Language Detection

Nowadays, offensive content in social media has become a serious problem, and automatically detecting offensive language is an essential task. In this paper, we build an offensive language detection system, which combines multi-task learning with BERT-based models. Using a pre-trained language model such as BERT, we can effectively learn the representations for noisy text in social media. Besides, to boost the performance of offensive language detection, we leverage the supervision signals from other related tasks. In the OffensEval-2020 competition, our model achieves 91.51% F1 score in English Sub-task A, which is comparable to the first place (92.23%F1). An empirical analysis is provided to explain the effectiveness of our approaches.

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arXiv2020

Misinformation Has High Perplexity

Debunking misinformation is an important and time-critical task as there could be adverse consequences when misinformation is not quashed promptly. However, the usual supervised approach to debunking via misinformation classification requires human-annotated data and is not suited to the fast time-frame of newly emerging events such as the COVID-19 outbreak. In this paper, we postulate that misinformation itself has higher perplexity compared to truthful statements, and propose to leverage the perplexity to debunk false claims in an unsupervised manner. First, we extract reliable evidence from scientific and news sources according to sentence similarity to the claims. Second, we prime a language model with the extracted evidence and finally evaluate the correctness of given claims based on the perplexity scores at debunking time. We construct two new COVID-19-related test sets, one is scientific, and another is political in content, and empirically verify that our system performs favorably compared to existing systems. We are releasing these datasets publicly to encourage more research in debunking misinformation on COVID-19 and other topics.

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arXiv2020

Zero-Resource Cross-Domain Named Entity Recognition

Existing models for cross-domain named entity recognition (NER) rely on numerous unlabeled corpus or labeled NER training data in target domains. However, collecting data for low-resource target domains is not only expensive but also time-consuming. Hence, we propose a cross-domain NER model that does not use any external resources. We first introduce a Multi-Task Learning (MTL) by adding a new objective function to detect whether tokens are named entities or not. We then introduce a framework called Mixture of Entity Experts (MoEE) to improve the robustness for zero-resource domain adaptation. Finally, experimental results show that our model outperforms strong unsupervised cross-domain sequence labeling models, and the performance of our model is close to that of the state-of-the-art model which leverages extensive resources.

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arXiv2020

Meta-Transfer Learning for Code-Switched Speech Recognition

An increasing number of people in the world today speak a mixed-language as a result of being multilingual. However, building a speech recognition system for code-switching remains difficult due to the availability of limited resources and the expense and significant effort required to collect mixed-language data. We therefore propose a new learning method, meta-transfer learning, to transfer learn on a code-switched speech recognition system in a low-resource setting by judiciously extracting information from high-resource monolingual datasets. Our model learns to recognize individual languages, and transfer them so as to better recognize mixed-language speech by conditioning the optimization on the code-switching data. Based on experimental results, our model outperforms existing baselines on speech recognition and language modeling tasks, and is faster to converge.

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arXiv2020

CAiRE: An Empathetic Neural Chatbot

In this paper, we present an end-to-end empathetic conversation agent CAiRE. Our system adapts TransferTransfo (Wolf et al., 2019) learning approach that fine-tunes a large-scale pre-trained language model with multi-task objectives: response language modeling, response prediction and dialogue emotion detection. We evaluate our model on the recently proposed empathetic-dialogues dataset (Rashkin et al., 2019), the experiment results show that CAiRE achieves state-of-the-art performance on dialogue emotion detection and empathetic response generation.

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arXiv2020

Coach: A Coarse-to-Fine Approach for Cross-domain Slot Filling

As an essential task in task-oriented dialog systems, slot filling requires extensive training data in a certain domain. However, such data are not always available. Hence, cross-domain slot filling has naturally arisen to cope with this data scarcity problem. In this paper, we propose a Coarse-to-fine approach (Coach) for cross-domain slot filling. Our model first learns the general pattern of slot entities by detecting whether the tokens are slot entities or not. It then predicts the specific types for the slot entities. In addition, we propose a template regularization approach to improve the adaptation robustness by regularizing the representation of utterances based on utterance templates. Experimental results show that our model significantly outperforms state-of-the-art approaches in slot filling. Furthermore, our model can also be applied to the cross-domain named entity recognition task, and it achieves better adaptation performance than other existing baselines. The code is available at https://github.com/zliucr/coach.

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arXiv2020

XPersona: Evaluating Multilingual Personalized Chatbot

Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which greatly limits the usage of conversational agents in other languages. In this paper, we propose a multi-lingual extension of Persona-Chat, namely XPersona. Our dataset includes persona conversations in six different languages other than English for building and evaluating multilingual personalized agents. We experiment with both multilingual and cross-lingual trained baselines, and evaluate them against monolingual and translation-pipeline models using both automatic and human evaluation. Experimental results show that the multilingual trained models outperform the translation-pipeline and that they are on par with the monolingual models, with the advantage of having a single model across multiple languages. On the other hand, the state-of-the-art cross-lingual trained models achieve inferior performance to the other models, showing that cross-lingual conversation modeling is a challenging task. We hope that our dataset and baselines will accelerate research in multilingual dialogue systems.

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arXiv2020

Variational Transformers for Diverse Response Generation

Despite the great promise of Transformers in many sequence modeling tasks (e.g., machine translation), their deterministic nature hinders them from generalizing to high entropy tasks such as dialogue response generation. Previous work proposes to capture the variability of dialogue responses with a recurrent neural network (RNN)-based conditional variational autoencoder (CVAE). However, the autoregressive computation of the RNN limits the training efficiency. Therefore, we propose the Variational Transformer (VT), a variational self-attentive feed-forward sequence model. The VT combines the parallelizability and global receptive field of the Transformer with the variational nature of the CVAE by incorporating stochastic latent variables into Transformers. We explore two types of the VT: 1) modeling the discourse-level diversity with a global latent variable; and 2) augmenting the Transformer decoder with a sequence of fine-grained latent variables. Then, the proposed models are evaluated on three conversational datasets with both automatic metric and human evaluation. The experimental results show that our models improve standard Transformers and other baselines in terms of diversity, semantic relevance, and human judgment.

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arXiv2020

Attention over Parameters for Dialogue Systems

Dialogue systems require a great deal of different but complementary expertise to assist, inform, and entertain humans. For example, different domains (e.g., restaurant reservation, train ticket booking) of goal-oriented dialogue systems can be viewed as different skills, and so does ordinary chatting abilities of chit-chat dialogue systems. In this paper, we propose to learn a dialogue system that independently parameterizes different dialogue skills, and learns to select and combine each of them through Attention over Parameters (AoP). The experimental results show that this approach achieves competitive performance on a combined dataset of MultiWOZ, In-Car Assistant, and Persona-Chat. Finally, we demonstrate that each dialogue skill is effectively learned and can be combined with other skills to produce selective responses.

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arXiv2020

Learning Fast Adaptation on Cross-Accented Speech Recognition

Local dialects influence people to pronounce words of the same language differently from each other. The great variability and complex characteristics of accents creates a major challenge for training a robust and accent-agnostic automatic speech recognition (ASR) system. In this paper, we introduce a cross-accented English speech recognition task as a benchmark for measuring the ability of the model to adapt to unseen accents using the existing CommonVoice corpus. We also propose an accent-agnostic approach that extends the model-agnostic meta-learning (MAML) algorithm for fast adaptation to unseen accents. Our approach significantly outperforms joint training in both zero-shot, few-shot, and all-shot in the mixed-region and cross-region settings in terms of word error rate.

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arXiv2020

Lightweight and Efficient End-to-End Speech Recognition Using Low-Rank Transformer

Highly performing deep neural networks come at the cost of computational complexity that limits their practicality for deployment on portable devices. We propose the low-rank transformer (LRT), a memory-efficient and fast neural architecture that significantly reduces the parameters and boosts the speed of training and inference for end-to-end speech recognition. Our approach reduces the number of parameters of the network by more than 50% and speeds up the inference time by around 1.35x compared to the baseline transformer model. The experiments show that our LRT model generalizes better and yields lower error rates on both validation and test sets compared to an uncompressed transformer model. The LRT model outperforms those from existing works on several datasets in an end-to-end setting without using an external language model or acoustic data.

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arXiv2019

Attention-Informed Mixed-Language Training for Zero-shot Cross-lingual Task-oriented Dialogue Systems

Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of high-quality data. In order to circumvent the expensive and time-consuming data collection, we introduce Attention-Informed Mixed-Language Training (MLT), a novel zero-shot adaptation method for cross-lingual task-oriented dialogue systems. It leverages very few task-related parallel word pairs to generate code-switching sentences for learning the inter-lingual semantics across languages. Instead of manually selecting the word pairs, we propose to extract source words based on the scores computed by the attention layer of a trained English task-related model and then generate word pairs using existing bilingual dictionaries. Furthermore, intensive experiments with different cross-lingual embeddings demonstrate the effectiveness of our approach. Finally, with very few word pairs, our model achieves significant zero-shot adaptation performance improvements in both cross-lingual dialogue state tracking and natural language understanding (i.e., intent detection and slot filling) tasks compared to the current state-of-the-art approaches, which utilize a much larger amount of bilingual data.

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arXiv2019

Incorporating Word and Subword Units in Unsupervised Machine Translation Using Language Model Rescoring

This paper describes CAiRE's submission to the unsupervised machine translation track of the WMT'19 news shared task from German to Czech. We leverage a phrase-based statistical machine translation (PBSMT) model and a pre-trained language model to combine word-level neural machine translation (NMT) and subword-level NMT models without using any parallel data. We propose to solve the morphological richness problem of languages by training byte-pair encoding (BPE) embeddings for German and Czech separately, and they are aligned using MUSE (Conneau et al., 2018). To ensure the fluency and consistency of translations, a rescoring mechanism is proposed that reuses the pre-trained language model to select the translation candidates generated through beam search. Moreover, a series of pre-processing and post-processing approaches are applied to improve the quality of final translations.

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