arXiv subjects

Pascale Fung

Publications and source records attributed to Pascale Fung.

At least 145 records · Page 8Linked to original sources

arXiv2019

Zero-shot Cross-lingual Dialogue Systems with Transferable Latent Variables

Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented dialogue system to low-resource languages. To tackle this challenge, we first use a set of very few parallel word pairs to refine the aligned cross-lingual word-level representations. We then employ a latent variable model to cope with the variance of similar sentences across different languages, which is induced by imperfect cross-lingual alignments and inherent differences in languages. Finally, the experimental results show that even though we utilize much less external resources, our model achieves better adaptation performance for natural language understanding task (i.e., the intent detection and slot filling) compared to the current state-of-the-art model in the zero-shot scenario.

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arXiv2019

Hierarchical Meta-Embeddings for Code-Switching Named Entity Recognition

In countries that speak multiple main languages, mixing up different languages within a conversation is commonly called code-switching. Previous works addressing this challenge mainly focused on word-level aspects such as word embeddings. However, in many cases, languages share common subwords, especially for closely related languages, but also for languages that are seemingly irrelevant. Therefore, we propose Hierarchical Meta-Embeddings (HME) that learn to combine multiple monolingual word-level and subword-level embeddings to create language-agnostic lexical representations. On the task of Named Entity Recognition for English-Spanish code-switching data, our model achieves the state-of-the-art performance in the multilingual settings. We also show that, in cross-lingual settings, our model not only leverages closely related languages, but also learns from languages with different roots. Finally, we show that combining different subunits are crucial for capturing code-switching entities.

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arXiv2019

Code-Switched Language Models Using Neural Based Synthetic Data from Parallel Sentences

Training code-switched language models is difficult due to lack of data and complexity in the grammatical structure. Linguistic constraint theories have been used for decades to generate artificial code-switching sentences to cope with this issue. However, this require external word alignments or constituency parsers that create erroneous results on distant languages. We propose a sequence-to-sequence model using a copy mechanism to generate code-switching data by leveraging parallel monolingual translations from a limited source of code-switching data. The model learns how to combine words from parallel sentences and identifies when to switch one language to the other. Moreover, it captures code-switching constraints by attending and aligning the words in inputs, without requiring any external knowledge. Based on experimental results, the language model trained with the generated sentences achieves state-of-the-art performance and improves end-to-end automatic speech recognition.

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arXiv2019

Clickbait? Sensational Headline Generation with Auto-tuned Reinforcement Learning

Sensational headlines are headlines that capture people's attention and generate reader interest. Conventional abstractive headline generation methods, unlike human writers, do not optimize for maximal reader attention. In this paper, we propose a model that generates sensational headlines without labeled data. We first train a sensationalism scorer by classifying online headlines with many comments ("clickbait") against a baseline of headlines generated from a summarization model. The score from the sensationalism scorer is used as the reward for a reinforcement learner. However, maximizing the noisy sensationalism reward will generate unnatural phrases instead of sensational headlines. To effectively leverage this noisy reward, we propose a novel loss function, Auto-tuned Reinforcement Learning (ARL), to dynamically balance reinforcement learning (RL) with maximum likelihood estimation (MLE). Human evaluation shows that 60.8% of samples generated by our model are sensational, which is significantly better than the Pointer-Gen baseline and other RL models.

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arXiv2019

On the Effectiveness of Low-Rank Matrix Factorization for LSTM Model Compression

Despite their ubiquity in NLP tasks, Long Short-Term Memory (LSTM) networks suffer from computational inefficiencies caused by inherent unparallelizable recurrences, which further aggravates as LSTMs require more parameters for larger memory capacity. In this paper, we propose to apply low-rank matrix factorization (MF) algorithms to different recurrences in LSTMs, and explore the effectiveness on different NLP tasks and model components. We discover that additive recurrence is more important than multiplicative recurrence, and explain this by identifying meaningful correlations between matrix norms and compression performance. We compare our approach across two settings: 1) compressing core LSTM recurrences in language models, 2) compressing biLSTM layers of ELMo evaluated in three downstream NLP tasks.

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arXiv2019

MoEL: Mixture of Empathetic Listeners

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires the understanding of user emotions and replying appropriately. In this paper, we propose a novel end-to-end approach for modeling empathy in dialogue systems: Mixture of Empathetic Listeners (MoEL). Our model first captures the user emotions and outputs an emotion distribution. Based on this, MoEL will softly combine the output states of the appropriate Listener(s), which are each optimized to react to certain emotions, and generate an empathetic response. Human evaluations on empathetic-dialogues (Rashkin et al., 2018) dataset confirm that MoEL outperforms multitask training baseline in terms of empathy, relevance, and fluency. Furthermore, the case study on generated responses of different Listeners shows high interpretability of our model.

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arXiv2019

Getting To Know You: User Attribute Extraction from Dialogues

User attributes provide rich and useful information for user understanding, yet structured and easy-to-use attributes are often sparsely populated. In this paper, we leverage dialogues with conversational agents, which contain strong suggestions of user information, to automatically extract user attributes. Since no existing dataset is available for this purpose, we apply distant supervision to train our proposed two-stage attribute extractor, which surpasses several retrieval and generation baselines on human evaluation. Meanwhile, we discuss potential applications (e.g., personalized recommendation and dialogue systems) of such extracted user attributes, and point out current limitations to cast light on future work.

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arXiv2019

Bilingual Character Representation for Efficiently Addressing Out-of-Vocabulary Words in Code-Switching Named Entity Recognition

We propose an LSTM-based model with hierarchical architecture on named entity recognition from code-switching Twitter data. Our model uses bilingual character representation and transfer learning to address out-of-vocabulary words. In order to mitigate data noise, we propose to use token replacement and normalization. In the 3rd Workshop on Computational Approaches to Linguistic Code-Switching Shared Task, we achieved second place with 62.76% harmonic mean F1-score for English-Spanish language pair without using any gazetteer and knowledge-based information.

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arXiv2019

CAiRE_HKUST at SemEval-2019 Task 3: Hierarchical Attention for Dialogue Emotion Classification

Detecting emotion from dialogue is a challenge that has not yet been extensively surveyed. One could consider the emotion of each dialogue turn to be independent, but in this paper, we introduce a hierarchical approach to classify emotion, hypothesizing that the current emotional state depends on previous latent emotions. We benchmark several feature-based classifiers using pre-trained word and emotion embeddings, state-of-the-art end-to-end neural network models, and Gaussian processes for automatic hyper-parameter search. In our experiments, hierarchical architectures consistently give significant improvements, and our best model achieves a 76.77% F1-score on the test set.

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arXiv2019

Transferable Multi-Domain State Generator for Task-Oriented Dialogue Systems

Over-dependence on domain ontology and lack of knowledge sharing across domains are two practical and yet less studied problems of dialogue state tracking. Existing approaches generally fall short in tracking unknown slot values during inference and often have difficulties in adapting to new domains. In this paper, we propose a Transferable Dialogue State Generator (TRADE) that generates dialogue states from utterances using a copy mechanism, facilitating knowledge transfer when predicting (domain, slot, value) triplets not encountered during training. Our model is composed of an utterance encoder, a slot gate, and a state generator, which are shared across domains. Empirical results demonstrate that TRADE achieves state-of-the-art joint goal accuracy of 48.62% for the five domains of MultiWOZ, a human-human dialogue dataset. In addition, we show its transferring ability by simulating zero-shot and few-shot dialogue state tracking for unseen domains. TRADE achieves 60.58% joint goal accuracy in one of the zero-shot domains, and is able to adapt to few-shot cases without forgetting already trained domains.

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arXiv2019

Personalizing Dialogue Agents via Meta-Learning

Existing personalized dialogue models use human designed persona descriptions to improve dialogue consistency. Collecting such descriptions from existing dialogues is expensive and requires hand-crafted feature designs. In this paper, we propose to extend Model-Agnostic Meta-Learning (MAML)(Finn et al., 2017) to personalized dialogue learning without using any persona descriptions. Our model learns to quickly adapt to new personas by leveraging only a few dialogue samples collected from the same user, which is fundamentally different from conditioning the response on the persona descriptions. Empirical results on Persona-chat dataset (Zhang et al., 2018) indicate that our solution outperforms non-meta-learning baselines using automatic evaluation metrics, and in terms of human-evaluated fluency and consistency.

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arXiv2019

Learning Comment Generation by Leveraging User-Generated Data

Existing models on open-domain comment generation are difficult to train, and they produce repetitive and uninteresting responses. The problem is due to multiple and contradictory responses from a single article, and by the rigidity of retrieval methods. To solve this problem, we propose a combined approach to retrieval and generation methods. We propose an attentive scorer to retrieve informative and relevant comments by leveraging user-generated data. Then, we use such comments, together with the article, as input for a sequence-to-sequence model with copy mechanism. We show the robustness of our model and how it can alleviate the aforementioned issue by using a large scale comment generation dataset. The result shows that the proposed generative model significantly outperforms strong baseline such as Seq2Seq with attention and Information Retrieval models by around 27 and 30 BLEU-1 points respectively.

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arXiv2019

A novel repetition normalized adversarial reward for headline generation

While reinforcement learning can effectively improve language generation models, it often suffers from generating incoherent and repetitive phrases \cite{paulus2017deep}. In this paper, we propose a novel repetition normalized adversarial reward to mitigate these problems. Our repetition penalized reward can greatly reduce the repetition rate and adversarial training mitigates generating incoherent phrases. Our model significantly outperforms the baseline model on ROUGE-1\,(+3.24), ROUGE-L\,(+2.25), and a decreased repetition-rate (-4.98\%).

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arXiv2019

Towards Universal End-to-End Affect Recognition from Multilingual Speech by ConvNets

We propose an end-to-end affect recognition approach using a Convolutional Neural Network (CNN) that handles multiple languages, with applications to emotion and personality recognition from speech. We lay the foundation of a universal model that is trained on multiple languages at once. As affect is shared across all languages, we are able to leverage shared information between languages and improve the overall performance for each one. We obtained an average improvement of 12.8% on emotion and 10.1% on personality when compared with the same model trained on each language only. It is end-to-end because we directly take narrow-band raw waveforms as input. This allows us to accept as input audio recorded from any source and to avoid the overhead and information loss of feature extraction. It outperforms a similar CNN using spectrograms as input by 12.8% for emotion and 6.3% for personality, based on F-scores. Analysis of the network parameters and layers activation shows that the network learns and extracts significant features in the first layer, in particular pitch, energy and contour variations. Subsequent convolutional layers instead capture language-specific representations through the analysis of supra-segmental features. Our model represents an important step for the development of a fully universal affect recognizer, able to recognize additional descriptors, such as stress, and for the future implementation into affective interactive systems.

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arXiv2018

GlobalTrait: Personality Alignment of Multilingual Word Embeddings

We propose a multilingual model to recognize Big Five Personality traits from text data in four different languages: English, Spanish, Dutch and Italian. Our analysis shows that words having a similar semantic meaning in different languages do not necessarily correspond to the same personality traits. Therefore, we propose a personality alignment method, GlobalTrait, which has a mapping for each trait from the source language to the target language (English), such that words that correlate positively to each trait are close together in the multilingual vector space. Using these aligned embeddings for training, we can transfer personality related training features from high-resource languages such as English to other low-resource languages, and get better multilingual results, when compared to using simple monolingual and unaligned multilingual embeddings. We achieve an average F-score increase (across all three languages except English) from 65 to 73.4 (+8.4), when comparing our monolingual model to multilingual using CNN with personality aligned embeddings. We also show relatively good performance in the regression tasks, and better classification results when evaluating our model on a separate Chinese dataset.

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arXiv2018

Learn to Code-Switch: Data Augmentation using Copy Mechanism on Language Modeling

Building large-scale datasets for training code-switching language models is challenging and very expensive. To alleviate this problem using parallel corpus has been a major workaround. However, existing solutions use linguistic constraints which may not capture the real data distribution. In this work, we propose a novel method for learning how to generate code-switching sentences from parallel corpora. Our model uses a Seq2Seq model in combination with pointer networks to align and choose words from the monolingual sentences and form a grammatical code-switching sentence. In our experiment, we show that by training a language model using the augmented sentences we improve the perplexity score by 10% compared to the LSTM baseline.

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arXiv2018

Towards End-to-end Automatic Code-Switching Speech Recognition

Speech recognition in mixed language has difficulties to adapt end-to-end framework due to the lack of data and overlapping phone sets, for example in words such as "one" in English and "wàn" in Chinese. We propose a CTC-based end-to-end automatic speech recognition model for intra-sentential English-Mandarin code-switching. The model is trained by joint training on monolingual datasets, and fine-tuning with the mixed-language corpus. During the decoding process, we apply a beam search and combine CTC predictions and language model score. The proposed method is effective in leveraging monolingual corpus and detecting language transitions and it improves the CER by 5%.

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arXiv2018

Code-Switching Language Modeling using Syntax-Aware Multi-Task Learning

Lack of text data has been the major issue on code-switching language modeling. In this paper, we introduce multi-task learning based language model which shares syntax representation of languages to leverage linguistic information and tackle the low resource data issue. Our model jointly learns both language modeling and Part-of-Speech tagging on code-switched utterances. In this way, the model is able to identify the location of code-switching points and improves the prediction of next word. Our approach outperforms standard LSTM based language model, with an improvement of 9.7% and 7.4% in perplexity on SEAME Phase I and Phase II dataset respectively.

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