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Sarit Kraus

Publications and source records attributed to Sarit Kraus.

72 records · Page 4Linked to original sources

Advising Agent for Service-Providing Live-Chat Operators

Call centers, in which human operators attend clients using textual chat, are very common in modern e-commerce. Training enough skilled operators who are able to provide good service is a challenge. We suggest an algorithm and a method to train and implement an assisting agent that provides on-line advice to operators while they attend clients. The agent is domain-independent and can be introduced to new domains without major efforts in design, training and organizing structured knowledge of the professional discipline. We demonstrate the applicability of the system in an experiment that realizes its full life-cycle on a specific domain and analyze its capabilities.

cs.CL↗

Broadly Applicable Targeted Data Sample Omission Attacks

We introduce a novel clean-label targeted poisoning attack on learning mechanisms. While classical poisoning attacks typically corrupt data via addition, modification and omission, our attack focuses on data omission only. Our attack misclassifies a single, targeted test sample of choice, without manipulating that sample. We demonstrate the effectiveness of omission attacks against a large variety of learners including deep neural networks, SVM and decision trees, using several datasets including MNIST, IMDB and CIFAR. The focus of our attack on data omission only is beneficial as well, as it is simpler to implement and analyze. We show that, with a low attack budget, our attack's success rate is above 80%, and in some cases 100%, for white-box learning. It is systematically above the reference benchmark for black-box learning. For both white-box and black-box cases, changes in model accuracy are negligible, regardless of the specific learner and dataset. We also prove theoretically in a simplified agnostic PAC learning framework that, subject to dataset size and distribution, our omission attack succeeds with high probability against any successful simplified agnostic PAC learner.

cs.LG↗

DeepTake: Prediction of Driver Takeover Behavior using Multimodal Data

Automated vehicles promise a future where drivers can engage in non-driving tasks without hands on the steering wheels for a prolonged period. Nevertheless, automated vehicles may still need to occasionally hand the control back to drivers due to technology limitations and legal requirements. While some systems determine the need for driver takeover using driver context and road condition to initiate a takeover request, studies show that the driver may not react to it. We present DeepTake, a novel deep neural network-based framework that predicts multiple aspects of takeover behavior to ensure that the driver is able to safely take over the control when engaged in non-driving tasks. Using features from vehicle data, driver biometrics, and subjective measurements, DeepTake predicts the driver's intention, time, and quality of takeover. We evaluate DeepTake performance using multiple evaluation metrics. Results show that DeepTake reliably predicts the takeover intention, time, and quality, with an accuracy of 96%, 93%, and 83%, respectively. Results also indicate that DeepTake outperforms previous state-of-the-art methods on predicting driver takeover time and quality. Our findings have implications for the algorithm development of driver monitoring and state detection.

cs.LG↗

Explicit Gradient Learning

Black-Box Optimization (BBO) methods can find optimal policies for systems that interact with complex environments with no analytical representation. As such, they are of interest in many Artificial Intelligence (AI) domains. Yet classical BBO methods fall short in high-dimensional non-convex problems. They are thus often overlooked in real-world AI tasks. Here we present a BBO method, termed Explicit Gradient Learning (EGL), that is designed to optimize high-dimensional ill-behaved functions. We derive EGL by finding weak-spots in methods that fit the objective function with a parametric Neural Network (NN) model and obtain the gradient signal by calculating the parametric gradient. Instead of fitting the function, EGL trains a NN to estimate the objective gradient directly. We prove the convergence of EGL in convex optimization and its robustness in the optimization of integrable functions. We evaluate EGL and achieve state-of-the-art results in two challenging problems: (1) the COCO test suite against an assortment of standard BBO methods; and (2) in a high-dimensional non-convex image generation task.

cs.LG↗

On Maximizing Egalitarian Value in K-coalitional Hedonic Games

This paper considers the problem of dividing agents among coalitions. We concentrate on Additively Separable Hedonic Games (ASHG's), in which each agent has a non-negative value for every other agent and her utility is the sum of the values she assigns to the members of her coalition. Unlike previous work, we analyze a model where exactly $k$ coalitions must be formed, and the goal is to maximize the utility of the agent which is worst off, i.e., the egalitarian social welfare. We show that this problem is hard, even when the number of agents should be equally divided among the coalitions. We thus propose a heuristic that maximizes the egalitarian social welfare and maximizes the average utility of each agent as a secondary goal. Using extensive simulations, both on synthetic and real data, we demonstrate the effectiveness of our approach. Specifically, our heuristic provides solutions that are much fairer than the solutions that maximize the average social welfare, while still providing a relatively high average social welfare.

cs.GT↗

AI for Explaining Decisions in Multi-Agent Environments

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not know the systems' goals since they may depend on other agents' preferences. In such situations, explanations should aim to increase user satisfaction, taking into account the system's decision, the user's and the other agents' preferences, the environment settings and properties such as fairness, envy and privacy. Generating explanations that will increase user satisfaction is very challenging; to this end, we propose a new research direction: xMASE. We then review the state of the art and discuss research directions towards efficient methodologies and algorithms for generating explanations that will increase users' satisfaction from AI system's decisions in multi-agent environments.

cs.AI↗

Constrained Policy Improvement for Safe and Efficient Reinforcement Learning

We propose a policy improvement algorithm for Reinforcement Learning (RL) which is called Rerouted Behavior Improvement (RBI). RBI is designed to take into account the evaluation errors of the Q-function. Such errors are common in RL when learning the $Q$-value from finite past experience data. Greedy policies or even constrained policy optimization algorithms which ignore these errors may suffer from an improvement penalty (i.e. a negative policy improvement). To minimize the improvement penalty, the RBI idea is to attenuate rapid policy changes of low probability actions which were less frequently sampled. This approach is shown to avoid catastrophic performance degradation and reduce regret when learning from a batch of past experience. Through a two-armed bandit with Gaussian distributed rewards example, we show that it also increases data efficiency when the optimal action has a high variance. We evaluate RBI in two tasks in the Atari Learning Environment: (1) learning from observations of multiple behavior policies and (2) iterative RL. Our results demonstrate the advantage of RBI over greedy policies and other constrained policy optimization algorithms as a safe learning approach and as a general data efficient learning algorithm. An anonymous Github repository of our RBI implementation is found at https://github.com/eladsar/rbi.

cs.LG↗

Providing Explanations for Recommendations in Reciprocal Environments

Automated platforms which support users in finding a mutually beneficial match, such as online dating and job recruitment sites, are becoming increasingly popular. These platforms often include recommender systems that assist users in finding a suitable match. While recommender systems which provide explanations for their recommendations have shown many benefits, explanation methods have yet to be adapted and tested in recommending suitable matches. In this paper, we introduce and extensively evaluate the use of "reciprocal explanations" -- explanations which provide reasoning as to why both parties are expected to benefit from the match. Through an extensive empirical evaluation, in both simulated and real-world dating platforms with 287 human participants, we find that when the acceptance of a recommendation involves a significant cost (e.g., monetary or emotional), reciprocal explanations outperform standard explanation methods which consider the recommendation receiver alone. However, contrary to what one may expect, when the cost of accepting a recommendation is negligible, reciprocal explanations are shown to be less effective than the traditional explanation methods.

cs.AI↗

Leveraging human knowledge in tabular reinforcement learning: A study of human subjects

Reinforcement Learning (RL) can be extremely effective in solving complex, real-world problems. However, injecting human knowledge into an RL agent may require extensive effort and expertise on the human designer's part. To date, human factors are generally not considered in the development and evaluation of possible RL approaches. In this article, we set out to investigate how different methods for injecting human knowledge are applied, in practice, by human designers of varying levels of knowledge and skill. We perform the first empirical evaluation of several methods, including a newly proposed method named SASS which is based on the notion of similarities in the agent's state-action space. Through this human study, consisting of 51 human participants, we shed new light on the human factors that play a key role in RL. We find that the classical reward shaping technique seems to be the most natural method for most designers, both expert and non-expert, to speed up RL. However, we further find that our proposed method SASS can be effectively and efficiently combined with reward shaping, and provides a beneficial alternative to using only a single speedup method with minimal human designer effort overhead.

cs.AI↗

Negotiation Strategies for Agents with Ordinal Preferences

Negotiation is a very common interaction between automated agents. Many common negotiation protocols work with cardinal utilities, even though ordinal preferences, which only rank the outcomes, are easier to elicit from humans. In this work we concentrate on negotiation with ordinal preferences over a finite set of outcomes. We study an intuitive protocol for bilateral negotiation, where the two parties make offers alternately. We analyze the negotiation protocol under different settings. First, we assume that each party has full information about the other party's preference order. We provide elegant strategies that specify a sub-game perfect equilibrium for the agents. We further show how the studied negotiation protocol almost completely implements a known bargaining rule. Finally, we analyze the no information setting. We study several solution concepts that are distribution-free, and analyze both the case where neither party knows the preference order of the other party, and the case where only one party is uninformed.

cs.GT↗

A Study of WhatsApp Usage Patterns and Prediction Models without Message Content

Internet social networks have become a ubiquitous application allowing people to easily share text, pictures, and audio and video files. Popular networks include WhatsApp, Facebook, Reddit and LinkedIn. We present an extensive study of the usage of the WhatsApp social network, an Internet messaging application that is quickly replacing SMS messaging. In order to better understand people's use of the network, we provide an analysis of over 6 million messages from over 100 users, with the objective of building demographic prediction models using activity data. We performed extensive statistical and numerical analysis of the data and found significant differences in WhatsApp usage across people of different genders and ages. We also inputted the data into the Weka data mining package and studied models created from decision tree and Bayesian network algorithms. We found that different genders and age demographics had significantly different usage habits in almost all message and group attributes. We also noted differences in users' group behavior and created prediction models, including the likelihood a given group would have relatively more file attachments, if a group would contain a larger number of participants, a higher frequency of activity, quicker response times and shorter messages. We were successful in quantifying and predicting a user's gender and age demographic. Similarly, we were able to predict different types of group usage. All models were built without analyzing message content. We present a detailed discussion about the specific attributes that were contained in all predictive models and suggest possible applications based on these results.

cs.CY↗

Combining Prediction of Human Decisions with ISMCTS in Imperfect Information Games

Monte Carlo Tree Search (MCTS) has been extended to many imperfect information games. However, due to the added complexity that uncertainty introduces, these adaptations have not reached the same level of practical success as their perfect information counterparts. In this paper we consider the development of agents that perform well against humans in imperfect information games with partially observable actions. We introduce the Semi-Determinized-MCTS (SDMCTS), a variant of the Information Set MCTS algorithm (ISMCTS). More specifically, SDMCTS generates a predictive model of the unobservable portion of the opponent's actions from historical behavioral data. Next, SDMCTS performs simulations on an instance of the game where the unobservable portion of the opponent's actions are determined. Thereby, it facilitates the use of the predictive model in order to decrease uncertainty. We present an implementation of the SDMCTS applied to the Cheat Game, a well-known card game, with partially observable (and often deceptive) actions. Results from experiments with 120 subjects playing a head-to-head Cheat Game against our SDMCTS agents suggest that SDMCTS performs well against humans, and its performance improves as the predictive model's accuracy increases.

cs.MA↗

Learning to Schedule Deadline- and Operator-Sensitive Tasks

The use of semi-autonomous and autonomous robotic assistants to aid in care of the elderly is expected to ease the burden on human caretakers, with small-stage testing already occurring in a variety of countries. Yet, it is likely that these robots will need to request human assistance via teleoperation when domain expertise is needed for a specific task. As deployment of robotic assistants moves to scale, mapping these requests for human aid to the teleoperators themselves will be a difficult online optimization problem. In this paper, we design a system that allocates requests to a limited number of teleoperators, each with different specialities, in an online fashion. We generalize a recent model of online job scheduling with a worst-case competitive-ratio bound to our setting. Next, we design a scalable machine-learning-based teleoperator-aware task scheduling algorithm and show, experimentally, that it performs well when compared to an omniscient optimal scheduling algorithm.

cs.AI↗

Human-Agent Decision-making: Combining Theory and Practice

Extensive work has been conducted both in game theory and logic to model strategic interaction. An important question is whether we can use these theories to design agents for interacting with people? On the one hand, they provide a formal design specification for agent strategies. On the other hand, people do not necessarily adhere to playing in accordance with these strategies, and their behavior is affected by a multitude of social and psychological factors. In this paper we will consider the question of whether strategies implied by theories of strategic behavior can be used by automated agents that interact proficiently with people. We will focus on automated agents that we built that need to interact with people in two negotiation settings: bargaining and deliberation. For bargaining we will study game-theory based equilibrium agents and for argumentation we will discuss logic-based argumentation theory. We will also consider security games and persuasion games and will discuss the benefits of using equilibrium based agents.

cs.AI↗

Psychologically based Virtual-Suspect for Interrogative Interview Training

In this paper, we present a Virtual-Suspect system which can be used to train inexperienced law enforcement personnel in interrogation strategies. The system supports different scenario configurations based on historical data. The responses presented by the Virtual-Suspect are selected based on the psychological state of the suspect, which can be configured as well. Furthermore, each interrogator's statement affects the Virtual-Suspect's current psychological state, which may lead the interrogation in different directions. In addition, the model takes into account the context in which the statements are made. Experiments with 24 subjects demonstrate that the Virtual-Suspect's behavior is similar to that of a human who plays the role of the suspect.

cs.AI↗

Using the Crowd to Generate Content for Scenario-Based Serious-Games

In the last decade, scenario-based serious-games have become a main tool for learning new skills and capabilities. An important factor in the development of such systems is the overhead in time, cost and human resources to manually create the content for these scenarios. We focus on how to create content for scenarios in medical, military, commerce and gaming applications where maintaining the integrity and coherence of the content is integral for the system's success. To do so, we present an automatic method for generating content about everyday activities through combining computer science techniques with the crowd. We use the crowd in three basic ways: to capture a database of scenarios of everyday activities, to generate a database of likely replacements for specific events within that scenario, and to evaluate the resulting scenarios. We found that the generated scenarios were rated as reliable and consistent by the crowd when compared to the scenarios that were originally captured. We also compared the generated scenarios to those created by traditional planning techniques. We found that both methods were equally effective in generated reliable and consistent scenarios, yet the main advantages of our approach is that the content we generate is more varied and much easier to create. We have begun integrating this approach within a scenario-based training application for novice investigators within the law enforcement departments to improve their questioning skills.

cs.AI↗

Multi-Robot Adversarial Patrolling: Facing a Full-Knowledge Opponent

The problem of adversarial multi-robot patrol has gained interest in recent years, mainly due to its immediate relevance to various security applications. In this problem, robots are required to repeatedly visit a target area in a way that maximizes their chances of detecting an adversary trying to penetrate through the patrol path. When facing a strong adversary that knows the patrol strategy of the robots, if the robots use a deterministic patrol algorithm, then in many cases it is easy for the adversary to penetrate undetected (in fact, in some of those cases the adversary can guarantee penetration). Therefore this paper presents a non-deterministic patrol framework for the robots. Assuming that the strong adversary will take advantage of its knowledge and try to penetrate through the patrols weakest spot, hence an optimal algorithm is one that maximizes the chances of detection in that point. We therefore present a polynomial-time algorithm for determining an optimal patrol under the Markovian strategy assumption for the robots, such that the probability of detecting the adversary in the patrols weakest spot is maximized. We build upon this framework and describe an optimal patrol strategy for several robotic models based on their movement abilities (directed or undirected) and sensing abilities (perfect or imperfect), and in different environment models - either patrol around a perimeter (closed polygon) or an open fence (open polyline).

cs.MA↗

Nonmonotonic Reasoning, Preferential Models and Cumulative Logics

Many systems that exhibit nonmonotonic behavior have been described and studied already in the literature. The general notion of nonmonotonic reasoning, though, has almost always been described only negatively, by the property it does not enjoy, i.e. monotonicity. We study here general patterns of nonmonotonic reasoning and try to isolate properties that could help us map the field of nonmonotonic reasoning by reference to positive properties. We concentrate on a number of families of nonmonotonic consequence relations, defined in the style of Gentzen. Both proof-theoretic and semantic points of view are developed in parallel. The former point of view was pioneered by D. Gabbay, while the latter has been advocated by Y. Shoham in. Five such families are defined and characterized by representation theorems, relating the two points of view. One of the families of interest, that of preferential relations, turns out to have been studied by E. Adams. The "preferential" models proposed here are a much stronger tool than Adams' probabilistic semantics. The basic language used in this paper is that of propositional logic. The extension of our results to first order predicate calculi and the study of the computational complexity of the decision problems described in this paper will be treated in another paper.

cs.AI↗