arXiv subjects

Scott A. Hale

Publications and source records attributed to Scott A. Hale.

At least 55 records · Page 3Linked to original sources

arXiv2021

Tiplines to Combat Misinformation on Encrypted Platforms: A Case Study of the 2019 Indian Election on WhatsApp

There is currently no easy way to fact-check content on WhatsApp and other end-to-end encrypted platforms at scale. In this paper, we analyze the usefulness of a crowd-sourced "tipline" through which users can submit content ("tips") that they want fact-checked. We compare the tips sent to a WhatsApp tipline run during the 2019 Indian national elections with the messages circulating in large, public groups on WhatsApp and other social media platforms during the same period. We find that tiplines are a very useful lens into WhatsApp conversations: a significant fraction of messages and images sent to the tipline match with the content being shared on public WhatsApp groups and other social media. Our analysis also shows that tiplines cover the most popular content well, and a majority of such content is often shared to the tipline before appearing in large, public WhatsApp groups. Overall, our findings suggest tiplines can be an effective source for discovering content to fact-check.

cs.SI↗

arXiv2021

Deciphering Implicit Hate: Evaluating Automated Detection Algorithms for Multimodal Hate

Accurate detection and classification of online hate is a difficult task. Implicit hate is particularly challenging as such content tends to have unusual syntax, polysemic words, and fewer markers of prejudice (e.g., slurs). This problem is heightened with multimodal content, such as memes (combinations of text and images), as they are often harder to decipher than unimodal content (e.g., text alone). This paper evaluates the role of semantic and multimodal context for detecting implicit and explicit hate. We show that both text- and visual- enrichment improves model performance, with the multimodal model (0.771) outperforming other models' F1 scores (0.544, 0.737, and 0.754). While the unimodal-text context-aware (transformer) model was the most accurate on the subtask of implicit hate detection, the multimodal model outperformed it overall because of a lower propensity towards false positives. We find that all models perform better on content with full annotator agreement and that multimodal models are best at classifying the content where annotators disagree. To conduct these investigations, we undertook high-quality annotation of a sample of 5,000 multimodal entries. Tweets were annotated for primary category, modality, and strategy. We make this corpus, along with the codebook, code, and final model, freely available.

cs.CL↗

arXiv2021

Claim Matching Beyond English to Scale Global Fact-Checking

Manual fact-checking does not scale well to serve the needs of the internet. This issue is further compounded in non-English contexts. In this paper, we discuss claim matching as a possible solution to scale fact-checking. We define claim matching as the task of identifying pairs of textual messages containing claims that can be served with one fact-check. We construct a novel dataset of WhatsApp tipline and public group messages alongside fact-checked claims that are first annotated for containing "claim-like statements" and then matched with potentially similar items and annotated for claim matching. Our dataset contains content in high-resource (English, Hindi) and lower-resource (Bengali, Malayalam, Tamil) languages. We train our own embedding model using knowledge distillation and a high-quality "teacher" model in order to address the imbalance in embedding quality between the low- and high-resource languages in our dataset. We provide evaluations on the performance of our solution and compare with baselines and existing state-of-the-art multilingual embedding models, namely LASER and LaBSE. We demonstrate that our performance exceeds LASER and LaBSE in all settings. We release our annotated datasets, codebooks, and trained embedding model to allow for further research.

cs.CL↗

arXiv2021

Tackling Racial Bias in Automated Online Hate Detection: Towards Fair and Accurate Classification of Hateful Online Users Using Geometric Deep Learning

Online hate is a growing concern on many social media platforms and other sites. To combat it, technology companies are increasingly identifying and sanctioning `hateful users' rather than simply moderating hateful content. Yet, most research in online hate detection to date has focused on hateful content. This paper examines how fairer and more accurate hateful user detection systems can be developed by incorporating social network information through geometric deep learning. Geometric deep learning dynamically learns information-rich network representations and can generalise to unseen nodes. This is essential for moving beyond manually engineered network features, which lack scalability and produce information-sparse network representations. This paper compares the accuracy of geometric deep learning with other techniques which either exclude network information or incorporate it through manual feature engineering (e.g., node2vec). It also evaluates the fairness of these techniques using the `predictive equality' criteria, comparing the false positive rates on a subset of 136 African-American users with 4836 other users. Geometric deep learning produces the most accurate and fairest classifier, with an AUC score of 90.8\% on the entire dataset and a false positive rate of zero among the African-American subset for the best performing model. This highlights the benefits of more effectively incorporating social network features in automated hateful user detection. Such an approach is also easily operationalized for real-world content moderation as it has an efficient and scalable design.

cs.SI↗

arXiv2019

Estimating Traffic Disruption Patterns with Volunteered Geographic Information

Accurate understanding and forecasting of traffic is a key contemporary problem for policymakers. Road networks are increasingly congested, yet traffic data is often expensive to obtain, making informed policy-making harder. This paper explores the extent to which traffic disruption can be estimated from static features from the volunteered geographic information site OpenStreetMap (OSM). We use OSM features as predictors for linear regressions of counts of traffic disruptions and traffic volume at 6,500 points in the road network within 112 regions of Oxfordshire, UK. We show that more than half the variation in traffic volume and disruptions can be explained with static features alone, and use cross-validation and recursive feature elimination to evaluate the predictive power and importance of different land use categories. Finally, we show that using OSM's granular point of interest data allows for better predictions than the aggregate categories typically used in studies of transportation and land use.

cs.CY↗

arXiv2019

Diagnosing the performance of human mobility models at small spatial scales using volunteered geographic information

Accurate modelling of local population movement patterns is a core contemporary concern for urban policymakers, affecting both the short term deployment of public transport resources and the longer term planning of transport infrastructure. Yet, while macro-level population movement models (such as the gravity and radiation models) are well developed, micro-level alternatives are in much shorter supply, with most macro-models known to perform badly in smaller geographic confines. In this paper we take a first step to remedying this deficit, by leveraging two novel datasets to analyse where and why macro-level models of human mobility break down at small scales. In particular, we use an anonymised aggregate dataset from a major mobility app and combine this with freely available data from OpenStreetMap concerning land-use composition of different areas around the county of Oxfordshire in the United Kingdom. We show where different models fail, and make the case for a new modelling strategy which moves beyond rough heuristics such as distance and population size towards a detailed, granular understanding of the opportunities presented in different areas of the city.

physics.soc-ph↗

arXiv2019

Demographic Inference and Representative Population Estimates from Multilingual Social Media Data

Social media provide access to behavioural data at an unprecedented scale and granularity. However, using these data to understand phenomena in a broader population is difficult due to their non-representativeness and the bias of statistical inference tools towards dominant languages and groups. While demographic attribute inference could be used to mitigate such bias, current techniques are almost entirely monolingual and fail to work in a global environment. We address these challenges by combining multilingual demographic inference with post-stratification to create a more representative population sample. To learn demographic attributes, we create a new multimodal deep neural architecture for joint classification of age, gender, and organization-status of social media users that operates in 32 languages. This method substantially outperforms current state of the art while also reducing algorithmic bias. To correct for sampling biases, we propose fully interpretable multilevel regression methods that estimate inclusion probabilities from inferred joint population counts and ground-truth population counts. In a large experiment over multilingual heterogeneous European regions, we show that our demographic inference and bias correction together allow for more accurate estimates of populations and make a significant step towards representative social sensing in downstream applications with multilingual social media.

cs.CY↗

arXiv2018

Online Petitioning Through Data Exploration and What We Found There: A Dataset of Petitions from Avaaz.org

The Internet has become a fundamental resource for activism as it facilitates political mobilization at a global scale. Petition platforms are a clear example of how thousands of people around the world can contribute to social change. Avaaz.org, with a presence in over 200 countries, is one of the most popular of this type. However, little research has focused on this platform, probably due to a lack of available data. In this work we retrieved more than 350K petitions, standardized their field values, and added new information using language detection and named-entity recognition. To motivate future research with this unique repository of global protest, we present a first exploration of the dataset. In particular, we examine how social media campaigning is related to the success of petitions, as well as some geographic and linguistic findings about the worldwide community of Avaaz.org. We conclude with example research questions that could be addressed with our dataset.

cs.SI↗

arXiv2017

Foreign-language Reviews: Help or Hindrance?

The number and quality of user reviews greatly affects consumer purchasing decisions. While reviews in all languages are increasing, it is still often the case (especially for non-English speakers) that there are only a few reviews in a person's first language. Using an online experiment, we examine the value that potential purchasers receive from interfaces showing additional reviews in a second language. The results paint a complicated picture with both positive and negative reactions to the inclusion of foreign-language reviews. Roughly 26-28% of subjects clicked to see translations of the foreign-language content when given the opportunity, and those who did so were more likely to select the product with foreign-language reviews than those who did not.

cs.HC↗

arXiv2016

Estimating Local Commuting Patterns From Geolocated Twitter Data

The emergence of large stores of transactional data generated by increasing use of digital devices presents a huge opportunity for policymakers to improve their knowledge of the local environment and thus make more informed and better decisions. A research frontier is hence emerging which involves exploring the type of measures that can be drawn from data stores such as mobile phone logs, Internet searches and contributions to social media platforms, and the extent to which these measures are accurate reflections of the wider population. This paper contributes to this research frontier, by exploring the extent to which local commuting patterns can be estimated from data drawn from Twitter. It makes three contributions in particular. First, it shows that simple heuristics drawn from geolocated Twitter data offer a good proxy for local commuting patterns; one which outperforms the major existing method for estimating these patterns (the radiation model). Second, it investigates sources of error in the proxy measure, showing that the model performs better on short trips with higher volumes of commuters; it also looks at demographic biases but finds that, surprisingly, measurements are not significantly affected by the fact that the demographic makeup of Twitter users differs significantly from the population as a whole. Finally, it looks at potential ways of going beyond simple heuristics by incorporating temporal information into models.

cs.CY↗

arXiv2016

User Reviews and Language: How Language Influences Ratings

The number of user reviews of tourist attractions, restaurants, mobile apps, etc. is increasing for all languages; yet, research is lacking on how reviews in multiple languages should be aggregated and displayed. Speakers of different languages may have consistently different experiences, e.g., different information available in different languages at tourist attractions or different user experiences with software due to internationalization/localization choices. This paper assesses the similarity in the ratings given by speakers of different languages to London tourist attractions on TripAdvisor. The correlations between different languages are generally high, but some language pairs are more correlated than others. The results question the common practice of computing average ratings from reviews in many languages.

cs.HC↗

arXiv2015

Understanding Editing Behaviors in Multilingual Wikipedia

Multilingualism is common offline, but we have a more limited understanding of the ways multilingualism is displayed online and the roles that multilinguals play in the spread of content between speakers of different languages. We take a computational approach to studying multilingualism using one of the largest user-generated content platforms, Wikipedia. We study multilingualism by collecting and analyzing a large dataset of the content written by multilingual editors of the English, German, and Spanish editions of Wikipedia. This dataset contains over two million paragraphs edited by over 15,000 multilingual users from July 8 to August 9, 2013. We analyze these multilingual editors in terms of their engagement, interests, and language proficiency in their primary and non-primary (secondary) languages and find that the English edition of Wikipedia displays different dynamics from the Spanish and German editions. Users primarily editing the Spanish and German editions make more complex edits than users who edit these editions as a second language. In contrast, users editing the English edition as a second language make edits that are just as complex as the edits by users who primarily edit the English edition. In this way, English serves a special role bringing together content written by multilinguals from many language editions. Nonetheless, language remains a formidable hurdle to the spread of content: we find evidence for a complexity barrier whereby editors are less likely to edit complex content in a second language. In addition, we find that multilinguals are less engaged and show lower levels of language proficiency in their second languages. We also examine the topical interests of multilingual editors and find that there is no significant difference between primary and non-primary editors in each language.

cs.SI↗

arXiv2015

How much is said in a microblog? A multilingual inquiry based on Weibo and Twitter

This paper presents a multilingual study on, per single post of microblog text, (a) how much can be said, (b) how much is written in terms of characters and bytes, and (c) how much is said in terms of information content in posts by different organizations in different languages. Focusing on three different languages (English, Chinese, and Japanese), this research analyses Weibo and Twitter accounts of major embassies and news agencies. We first establish our criterion for quantifying "how much can be said" in a digital text based on the openly available Universal Declaration of Human Rights and the translated subtitles from TED talks. These parallel corpora allow us to determine the number of characters and bits needed to represent the same content in different languages and character encodings. We then derive the amount of information that is actually contained in microblog posts authored by selected accounts on Weibo and Twitter. Our results confirm that languages with larger character sets such as Chinese and Japanese contain more information per character than English, but the actual information content contained within a microblog text varies depending on both the type of organization and the language of the post. We conclude with a discussion on the design implications of microblog text limits for different languages.

cs.SI↗

arXiv2015

Cross-language Wikipedia Editing of Okinawa, Japan

This article analyzes users who edit Wikipedia articles about Okinawa, Japan, in English and Japanese. It finds these users are among the most active and dedicated users in their primary languages, where they make many large, high-quality edits. However, when these users edit in their non-primary languages, they tend to make edits of a different type that are overall smaller in size and more often restricted to the narrow set of articles that exist in both languages. Design changes to motivate wider contributions from users in their non-primary languages and to encourage multilingual users to transfer more information across language divides are presented.

cs.CY↗

arXiv2014

Investigating Political Participation and Social Information Using Big Data and a Natural Experiment

Social information is particularly prominent in digital settings where the design of platforms can more easily give real-time information about the behaviour of peers and reference groups and thereby stimulate political activity. Changes to these platforms can generate natural experiments allowing an assessment of the impact of changes in social information and design on participation. This paper investigates the impact of the introduction of trending information on the homepage of the UK government petitions platform. Using interrupted time series and a regression discontinuity design, we find that the introduction of the trending feature had no statistically significant effect on the overall number of signatures per day, but that the distribution of signatures across petitions changes: the most popular petitions gain even more signatures at the expense of those with less signatories. We find significant differences between petitions trending at different ranks, even after controlling for each petition's individual growth prior to trending. The findings suggest a non-negligible group of individuals visit the homepage of the site looking for petitions to sign and therefore see the list of trending petitions, and a significant proportion of this group responds to the social information that it provides. These findings contribute to our understanding of how social information, and the form in which it is presented, affects individual political behaviour in digital settings.

physics.soc-ph↗

arXiv2014

Multilinguals and Wikipedia Editing

This article analyzes one month of edits to Wikipedia in order to examine the role of users editing multiple language editions (referred to as multilingual users). Such multilingual users may serve an important function in diffusing information across different language editions of the encyclopedia, and prior work has suggested this could reduce the level of self-focus bias in each edition. This study finds multilingual users are much more active than their single-edition (monolingual) counterparts. They are found in all language editions, but smaller-sized editions with fewer users have a higher percentage of multilingual users than larger-sized editions. About a quarter of multilingual users always edit the same articles in multiple languages, while just over 40% of multilingual users edit different articles in different languages. When non-English users do edit a second language edition, that edition is most frequently English. Nonetheless, several regional and linguistic cross-editing patterns are also present.

cs.CY↗

arXiv2014

Mapping the UK Webspace: Fifteen Years of British Universities on the Web

This paper maps the national UK web presence on the basis of an analysis of the .uk domain from 1996 to 2010. It reviews previous attempts to use web archives to understand national web domains and describes the dataset. Next, it presents an analysis of the .uk domain, including the overall number of links in the archive and changes in the link density of different second-level domains over time. We then explore changes over time within a particular second-level domain, the academic subdomain .ac.uk, and compare linking practices with variables, including institutional affiliation, league table ranking, and geographic location. We do not detect institutional affiliation affecting linking practices and find only partial evidence of league table ranking affecting network centrality, but find a clear inverse relationship between the density of links and the geographical distance between universities. This echoes prior findings regarding offline academic activity, which allows us to argue that real-world factors like geography continue to shape academic relationships even in the Internet age. We conclude with directions for future uses of web archive resources in this emerging area of research.

cs.DL↗

arXiv2013

Where in the World are You? Geolocation and Language Identification in Twitter

The movements of ideas and content between locations and languages are unquestionably crucial concerns to researchers of the information age, and Twitter has emerged as a central, global platform on which hundreds of millions of people share knowledge and information. A variety of research has attempted to harvest locational and linguistic metadata from tweets in order to understand important questions related to the 300 million tweets that flow through the platform each day. However, much of this work is carried out with only limited understandings of how best to work with the spatial and linguistic contexts in which the information was produced. Furthermore, standard, well-accepted practices have yet to emerge. As such, this paper studies the reliability of key methods used to determine language and location of content in Twitter. It compares three automated language identification packages to Twitter's user interface language setting and to a human coding of languages in order to identify common sources of disagreement. The paper also demonstrates that in many cases user-entered profile locations differ from the physical locations users are actually tweeting from. As such, these open-ended, user-generated, profile locations cannot be used as useful proxies for the physical locations from which information is published to Twitter.

cs.CY↗