arXiv subjects

Tanushree Mitra

Publications and source records attributed to Tanushree Mitra.

At least 37 records · Page 2Linked to original sources

arXiv2023

A Survey on Event-based News Narrative Extraction

Narratives are fundamental to our understanding of the world, providing us with a natural structure for knowledge representation over time. Computational narrative extraction is a subfield of artificial intelligence that makes heavy use of information retrieval and natural language processing techniques. Despite the importance of computational narrative extraction, relatively little scholarly work exists on synthesizing previous research and strategizing future research in the area. In particular, this article focuses on extracting news narratives from an event-centric perspective. Extracting narratives from news data has multiple applications in understanding the evolving information landscape. This survey presents an extensive study of research in the area of event-based news narrative extraction. In particular, we screened over 900 articles that yielded 54 relevant articles. These articles are synthesized and organized by representation model, extraction criteria, and evaluation approaches. Based on the reviewed studies, we identify recent trends, open challenges, and potential research lines.

cs.CL↗

arXiv2023

Assessing enactment of content regulation policies: A post hoc crowd-sourced audit of election misinformation on YouTube

With the 2022 US midterm elections approaching, conspiratorial claims about the 2020 presidential elections continue to threaten users' trust in the electoral process. To regulate election misinformation, YouTube introduced policies to remove such content from its searches and recommendations. In this paper, we conduct a 9-day crowd-sourced audit on YouTube to assess the extent of enactment of such policies. We recruited 99 users who installed a browser extension that enabled us to collect up-next recommendation trails and search results for 45 videos and 88 search queries about the 2020 elections. We find that YouTube's search results, irrespective of search query bias, contain more videos that oppose rather than support election misinformation. However, watching misinformative election videos still lead users to a small number of misinformative videos in the up-next trails. Our results imply that while YouTube largely seems successful in regulating election misinformation, there is still room for improvement.

cs.CY↗

arXiv2023

Mixed Multi-Model Semantic Interaction for Graph-based Narrative Visualizations

Narrative sensemaking is an essential part of understanding sequential data. Narrative maps are a visual representation model that can assist analysts to understand narratives. In this work, we present a semantic interaction (SI) framework for narrative maps that can support analysts through their sensemaking process. In contrast to traditional SI systems which rely on dimensionality reduction and work on a projection space, our approach has an additional abstraction layer -- the structure space -- that builds upon the projection space and encodes the narrative in a discrete structure. This extra layer introduces additional challenges that must be addressed when integrating SI with the narrative extraction pipeline. We address these challenges by presenting the general concept of Mixed Multi-Model Semantic Interaction (3MSI) -- an SI pipeline, where the highest-level model corresponds to an abstract discrete structure and the lower-level models are continuous. To evaluate the performance of our 3MSI models for narrative maps, we present a quantitative simulation-based evaluation and a qualitative evaluation with case studies and expert feedback. We find that our SI system can model the analysts' intent and support incremental formalism for narrative maps.

cs.HC↗

arXiv2023

NewsComp: Facilitating Diverse News Reading through Comparative Annotation

To support efficient, balanced news consumption, merging articles from diverse sources into one, potentially through crowdsourcing, could alleviate some hurdles. However, the merging process could also impact annotators' attitudes towards the content. To test this theory, we propose comparative news annotation, i.e., annotating similarities and differences between a pair of articles. By developing and deploying NewsComp -- a prototype system -- we conducted a between-subjects experiment(N=109) to examine how users' annotations compare to experts', and how comparative annotation affects users' perceptions of article credibility and quality. We found that comparative annotation can marginally impact users' credibility perceptions in certain cases. While users' annotations were not on par with experts', they showed greater precision in finding similarities than in identifying disparate important statements. The comparison process led users to notice differences in information placement/depth, degree of factuality/opinion, and empathetic/inflammatory language use. We discuss implications for the design of future comparative annotation tasks.

cs.HC↗

arXiv2022

Characterizing Social Movement Narratives in Online Communities: The 2021 Cuban Protests on Reddit

Social movements are dominated by storytelling, as narratives play a key role in how communities involved in these movements shape their identities. Thus, recognizing the accepted narratives of different communities is central to understanding social movements. In this context, journalists face the challenge of making sense of these emerging narratives in social media when they seek to report social protests. Thus, they would benefit from support tools that allow them to identify and explore such narratives. In this work, we propose a narrative extraction algorithm from social media that incorporates the concept of community acceptance. Using our method, we study the 2021 Cuban protests and characterize five relevant communities. The extracted narratives differ in both structure and content across communities. Our work has implications in the study of social movements, intelligence analysis, computational journalism, and misinformation research.

cs.SI↗

arXiv2022

Building Human Values into Recommender Systems: An Interdisciplinary Synthesis

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively theorized and studied. Our overarching question is how to ensure that recommender systems enact the values of the individuals and societies that they serve. Addressing this question in a principled fashion requires technical knowledge of recommender design and operation, and also critically depends on insights from diverse fields including social science, ethics, economics, psychology, policy and law. This paper is a multidisciplinary effort to synthesize theory and practice from different perspectives, with the goal of providing a shared language, articulating current design approaches, and identifying open problems. It is not a comprehensive survey of this large space, but a set of highlights identified by our diverse author cohort. We collect a set of values that seem most relevant to recommender systems operating across different domains, then examine them from the perspectives of current industry practice, measurement, product design, and policy approaches. Important open problems include multi-stakeholder processes for defining values and resolving trade-offs, better values-driven measurements, recommender controls that people use, non-behavioral algorithmic feedback, optimization for long-term outcomes, causal inference of recommender effects, academic-industry research collaborations, and interdisciplinary policy-making.

cs.IR↗

arXiv2022

Human and technological infrastructures of fact-checking

Increasing demands for fact-checking has led to a growing interest in developing systems and tools to automate the fact-checking process. However, such systems are limited in practice because their system design often does not take into account how fact-checking is done in the real world and ignores the insights and needs of various stakeholder groups core to the fact-checking process. This paper unpacks the fact-checking process by revealing the infrastructures -- both human and technological -- that support and shape fact-checking work. We interviewed 26 participants belonging to 16 fact-checking teams and organizations with representation from 4 continents. Through these interviews, we describe the human infrastructure of fact-checking by identifying and presenting, in-depth, the roles of six primary stakeholder groups, 1) Editors, 2) External fact-checkers, 3) In-house fact-checkers, 4) Investigators and researchers, 5) Social media managers, and 6) Advocators. Our findings highlight that the fact-checking process is a collaborative effort among various stakeholder groups and associated technological and informational infrastructures. By rendering visibility to the infrastructures, we reveal how fact-checking has evolved to include both short-term claims centric and long-term advocacy centric fact-checking. Our work also identifies key social and technical needs and challenges faced by each stakeholder group. Based on our findings, we suggest that improving the quality of fact-checking requires systematic changes in the civic, informational, and technological contexts.

cs.HC↗

arXiv2022

Pathways through Conspiracy: The Evolution of Conspiracy Radicalization through Engagement in Online Conspiracy Discussions

The disruptive offline mobilization of participants in online conspiracy theory (CT) discussions has highlighted the importance of understanding how online users may form radicalized conspiracy beliefs. While prior work researched the factors leading up to joining online CT discussions and provided theories of how conspiracy beliefs form, we have little understanding of how conspiracy radicalization evolves after users join CT discussion communities. In this paper, we provide the empirical modeling of various radicalization phases in online CT discussion participants. To unpack how conspiracy engagement is related to radicalization, we first characterize the users' journey through CT discussions via conspiracy engagement pathways. Specifically, by studying 36K Reddit users through their 169M contributions, we uncover four distinct pathways of conspiracy engagement: steady high, increasing, decreasing, and steady low. We further model three successive stages of radicalization guided by prior theoretical works. Specific sub-populations of users, namely those on steady high and increasing conspiracy engagement pathways, progress successively through various radicalization stages. In contrast, users on the decreasing engagement pathway show distinct behavior: they limit their CT discussions to specialized topics, participate in diverse discussion groups, and show reduced conformity with conspiracy subreddits. By examining users who disengage from online CT discussions, this paper provides promising insights about conspiracy recovery process.

cs.CY↗

arXiv2022

Algorithmic nudge to make better choices: Evaluating effectiveness of XAI frameworks to reveal biases in algorithmic decision making to users

In this position paper, we propose the use of existing XAI frameworks to design interventions in scenarios where algorithms expose users to problematic content (e.g. anti vaccine videos). Our intervention design includes facts (to indicate algorithmic justification of what happened) accompanied with either fore warnings or counterfactual explanations. While fore warnings indicate potential risks of an action to users, the counterfactual explanations will indicate what actions user should perform to change the algorithmic outcome. We envision the use of such interventions as `decision aids' to users which will help them make informed choices.

cs.HC↗

arXiv2022

OtherTube: Facilitating Content Discovery and Reflection by Exchanging YouTube Recommendations with Strangers

To promote engagement, recommendation algorithms on platforms like YouTube increasingly personalize users' feeds, limiting users' exposure to diverse content and depriving them of opportunities to reflect on their interests compared to others'. In this work, we investigate how exchanging recommendations with strangers can help users discover new content and reflect. We tested this idea by developing OtherTube -- a browser extension for YouTube that displays strangers' personalized YouTube recommendations. OtherTube allows users to (i) create an anonymized profile for social comparison, (ii) share their recommended videos with others, and (iii) browse strangers' YouTube recommendations. We conducted a 10-day-long user study (n=41) followed by a post-study interview (n=11). Our results reveal that users discovered and developed new interests from seeing OtherTube recommendations. We identified user and content characteristics that affect interaction and engagement with exchanged recommendations; for example, younger users interacted more with OtherTube, while the perceived irrelevance of some content discouraged users from watching certain videos. Users reflected on their interests as well as others', recognizing similarities and differences. Our work shows promise for designs leveraging the exchange of personalized recommendations with strangers.

cs.HC↗

arXiv2021

Design guidelines for narrative maps in sensemaking tasks

Narrative sensemaking is a fundamental process to understand sequential information. Narrative maps are a visual representation framework that can aid analysts in their narrative sensemaking process. Narrative maps allow analysts to understand the big picture of a narrative, uncover new relationships between events, and model the connection between storylines. We seek to understand how analysts create and use narrative maps in order to obtain design guidelines for an interactive visualization tool for narrative maps that can aid analysts in narrative sensemaking. We perform two experiments with a data set of news articles. The insights extracted from our studies can be used to design narrative maps, extraction algorithms, and visual analytics tools to support the narrative sensemaking process. The contributions of this paper are three-fold: (1) an analysis of how analysts construct narrative maps; (2) a user evaluation of specific narrative map features; and (3) design guidelines for narrative maps. Our findings suggest ways for designing narrative maps and extraction algorithms, as well as providing insights towards useful interactions. We discuss these insights and design guidelines and reflect on the potential challenges involved. As key highlights, we find that narrative maps should avoid redundant connections that can be inferred by using the transitive property of event connections, reducing the overall complexity of the map. Moreover, narrative maps should use multiple types of cognitive connections between events such as topical and causal connections, as this emulates the strategies that analysts use in the narrative sensemaking process.

cs.HC↗

arXiv2021

Designing Transparency Cues in Online News Platforms to Promote Trust: Journalists' & Consumers' Perspectives

As news organizations embrace transparency practices on their websites to distinguish themselves from those spreading misinformation, HCI designers have the opportunity to help them effectively utilize the ideals of transparency to build trust. How can we utilize transparency to promote trust in news? We examine this question through a qualitative lens by interviewing journalists and news consumers -- the two stakeholders in a news system. We designed a scenario to demonstrate transparency features using two fundamental news attributes that convey the trustworthiness of a news article: source and message. In the interviews, our news consumers expressed the idea that news transparency could be best shown by providing indicators of objectivity in two areas (news selection and framing) and by providing indicators of evidence in four areas (presence of source materials, anonymous sourcing, verification, and corrections upon erroneous reporting). While our journalists agreed with news consumers' suggestions of using evidence indicators, they also suggested additional transparency indicators in areas such as the news reporting process and personal/organizational conflicts of interest. Prompted by our scenario, participants offered new design considerations for building trustworthy news platforms, such as designing for easy comprehension, presenting appropriate details in news articles (e.g., showing the number and nature of corrections made to an article), and comparing attributes across news organizations to highlight diverging practices. Comparing the responses from our two stakeholder groups reveals conflicting suggestions with trade-offs between them. Our study has implications for HCI designers in building trustworthy news systems.

cs.HC↗

arXiv2021

NudgeCred: Supporting News Credibility Assessment on Social Media Through Nudges

Struggling to curb misinformation, social media platforms are experimenting with design interventions to enhance consumption of credible news on their platforms. Some of these interventions, such as the use of warning messages, are examples of nudges -- a choice-preserving technique to steer behavior. Despite their application, we do not know whether nudges could steer people into making conscious news credibility judgments online and if they do, under what constraints. To answer, we combine nudge techniques with heuristic based information processing to design NudgeCred -- a browser extension for Twitter. NudgeCred directs users' attention to two design cues: authority of a source and other users' collective opinion on a report by activating three design nudges -- Reliable, Questionable, and Unreliable, each denoting particular levels of credibility for news tweets. In a controlled experiment, we found that NudgeCred significantly helped users (n=430) distinguish news tweets' credibility, unrestricted by three behavioral confounds -- political ideology, political cynicism, and media skepticism. A five-day field deployment with twelve participants revealed that NudgeCred improved their recognition of news items and attention towards all of our nudges, particularly towards Questionable. Among other considerations, participants proposed that designers should incorporate heuristics that users' would trust. Our work informs nudge-based system design approaches for online media.

cs.HC↗

arXiv2021

Narrative Sensemaking: Strategies for Narrative Maps Construction

Narrative sensemaking is a fundamental process to understand sequential information. Narrative maps are a visual representation framework that can aid analysts in this process. They allow analysts to understand the big picture of a narrative, uncover new relationships between events, and model connections between storylines. As a sensemaking tool, narrative maps have applications in intelligence analysis, misinformation modeling, and computational journalism. In this work, we seek to understand how analysts construct narrative maps in order to improve narrative map representation and extraction methods. We perform an experiment with a data set of news articles. Our main contribution is an analysis of how analysts construct narrative maps. The insights extracted from our study can be used to design narrative map visualizations, extraction algorithms, and visual analytics tools to support the sensemaking process.

cs.HC↗

arXiv2021

Characterizing Social Imaginaries and Self-Disclosures of Dissonance in Online Conspiracy Discussion Communities

Online discussion platforms offer a forum to strengthen and propagate belief in misinformed conspiracy theories. Yet, they also offer avenues for conspiracy theorists to express their doubts and experiences of cognitive dissonance. Such expressions of dissonance may shed light on who abandons misguided beliefs and under which circumstances. This paper characterizes self-disclosures of dissonance about QAnon, a conspiracy theory initiated by a mysterious leader Q and popularized by their followers, anons in conspiracy theory subreddits. To understand what dissonance and disbelief mean within conspiracy communities, we first characterize their social imaginaries, a broad understanding of how people collectively imagine their social existence. Focusing on 2K posts from two image boards, 4chan and 8chan, and 1.2 M comments and posts from 12 subreddits dedicated to QAnon, we adopt a mixed methods approach to uncover the symbolic language representing the movement, expectations, practices, heroes and foes of the QAnon community. We use these social imaginaries to create a computational framework for distinguishing belief and dissonance from general discussion about QAnon. Further, analyzing user engagement with QAnon conspiracy subreddits, we find that self-disclosures of dissonance correlate with a significant decrease in user contributions and ultimately with their departure from the community. We contribute a computational framework for identifying dissonance self-disclosures and measuring the changes in user engagement surrounding dissonance. Our work can provide insights into designing dissonance-based interventions that can potentially dissuade conspiracists from online conspiracy discussion communities.

cs.SI↗

arXiv2021

Educators, Solicitors, Flamers, Motivators, Sympathizers: Characterizing Roles in Online Extremist Movements

Social media provides the means by which extremist social movements, such as white supremacy and anti LGBTQ, thrive online. Yet, we know little about the roles played by the participants of such movements. In this paper, we investigate these participants to characterize their roles, their role dynamics, and their influence in spreading online extremism. Our participants, online extremist accounts, are 4,876 public Facebook pages or groups that have shared information from the websites of 289 Southern Poverty Law Center designated extremist groups. By clustering the quantitative features followed by qualitative expert validation, we identify five roles surrounding extremist activism: educators, solicitors, flamers, motivators, sympathizers. For example, solicitors use links from extremist websites to attract donations and participation in extremist issues, whereas flamers share inflammatory extremist content inciting anger. We further investigate role dynamics such as, how stable these roles are over time and how likely will extremist accounts transition from one role into another. We find that roles core to the movement, educators and solicitors, are more stable, while flamers and motivators can transition to sympathizers with high probability. We further find that educators and solicitors exert the most influence in triggering extremist link posts, whereas flamers are influential in triggering the spread of information from fake news sources. Our results help in situating various roles on the trajectory of deeper engagement into the extremist movements and understanding the potential effect of various counter extremism interventions. Our findings have implications for understanding how online extremist movements flourish through participatory activism and how they gain a spectrum of allies for mobilizing extremism online.

cs.SI↗

arXiv2021

Auditing E-Commerce Platforms for Algorithmically Curated Vaccine Misinformation

There is a growing concern that e-commerce platforms are amplifying vaccine-misinformation. To investigate, we conduct two-sets of algorithmic audits for vaccine misinformation on the search and recommendation algorithms of Amazon -- world's leading e-retailer. First, we systematically audit search-results belonging to vaccine-related search-queries without logging into the platform -- unpersonalized audits. We find 10.47% of search-results promote misinformative health products. We also observe ranking-bias, with Amazon ranking misinformative search-results higher than debunking search-results. Next, we analyze the effects of personalization due to account-history, where history is built progressively by performing various real-world user-actions, such as clicking a product. We find evidence of filter-bubble effect in Amazon's recommendations; accounts performing actions on misinformative products are presented with more misinformation compared to accounts performing actions on neutral and debunking products. Interestingly, once user clicks on a misinformative product, homepage recommendations become more contaminated compared to when user shows an intention to buy that product.

cs.HC↗

arXiv2020

Narrative Maps: An Algorithmic Approach to Represent and Extract Information Narratives

Narratives are fundamental to our perception of the world and are pervasive in all activities that involve the representation of events in time. Yet, modern online information systems do not incorporate narratives in their representation of events occurring over time. This article aims to bridge this gap, combining the theory of narrative representations with the data from modern online systems. We make three key contributions: a theory-driven computational representation of narratives, a novel extraction algorithm to obtain these representations from data, and an evaluation of our approach. In particular, given the effectiveness of visual metaphors, we employ a route map metaphor to design a narrative map representation. The narrative map representation illustrates the events and stories in the narrative as a series of landmarks and routes on the map. Each element of our representation is backed by a corresponding element from formal narrative theory, thus providing a solid theoretical background to our method. Our approach extracts the underlying graph structure of the narrative map using a novel optimization technique focused on maximizing coherence while respecting structural and coverage constraints. We showcase the effectiveness of our approach by performing a user evaluation to assess the quality of the representation, metaphor, and visualization. Evaluation results indicate that the Narrative Map representation is a powerful method to communicate complex narratives to individuals. Our findings have implications for intelligence analysts, computational journalists, and misinformation researchers.

cs.HC↗