arXiv subjects

Valerie Chen

Publications and source records attributed to Valerie Chen.

48 records · Page 3Linked to original sources

arXiv2023

FeedbackLogs: Recording and Incorporating Stakeholder Feedback into Machine Learning Pipelines

Even though machine learning (ML) pipelines affect an increasing array of stakeholders, there is little work on how input from stakeholders is recorded and incorporated. We propose FeedbackLogs, addenda to existing documentation of ML pipelines, to track the input of multiple stakeholders. Each log records important details about the feedback collection process, the feedback itself, and how the feedback is used to update the ML pipeline. In this paper, we introduce and formalise a process for collecting a FeedbackLog. We also provide concrete use cases where FeedbackLogs can be employed as evidence for algorithmic auditing and as a tool to record updates based on stakeholder feedback.

cs.HC↗

arXiv2023

Understanding the Role of Human Intuition on Reliance in Human-AI Decision-Making with Explanations

AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when the AI system is wrong. While many factors may affect reliance on AI support, one important factor is how decision-makers reconcile their own intuition -- beliefs or heuristics, based on prior knowledge, experience, or pattern recognition, used to make judgments -- with the information provided by the AI system to determine when to override AI predictions. We conduct a think-aloud, mixed-methods study with two explanation types (feature- and example-based) for two prediction tasks to explore how decision-makers' intuition affects their use of AI predictions and explanations, and ultimately their choice of when to rely on AI. Our results identify three types of intuition involved in reasoning about AI predictions and explanations: intuition about the task outcome, features, and AI limitations. Building on these, we summarize three observed pathways for decision-makers to apply their own intuition and override AI predictions. We use these pathways to explain why (1) the feature-based explanations we used did not improve participants' decision outcomes and increased their overreliance on AI, and (2) the example-based explanations we used improved decision-makers' performance over feature-based explanations and helped achieve complementary human-AI performance. Overall, our work identifies directions for further development of AI decision-support systems and explanation methods that help decision-makers effectively apply their intuition to achieve appropriate reliance on AI.

cs.HC↗

arXiv2023

A Case Study on Designing Evaluations of ML Explanations with Simulated User Studies

When conducting user studies to ascertain the usefulness of model explanations in aiding human decision-making, it is important to use real-world use cases, data, and users. However, this process can be resource-intensive, allowing only a limited number of explanation methods to be evaluated. Simulated user evaluations (SimEvals), which use machine learning models as a proxy for human users, have been proposed as an intermediate step to select promising explanation methods. In this work, we conduct the first SimEvals on a real-world use case to evaluate whether explanations can better support ML-assisted decision-making in e-commerce fraud detection. We study whether SimEvals can corroborate findings from a user study conducted in this fraud detection context. In particular, we find that SimEvals suggest that all considered explainers are equally performant, and none beat a baseline without explanations -- this matches the conclusions of the original user study. Such correspondences between our results and the original user study provide initial evidence in favor of using SimEvals before running user studies. We also explore the use of SimEvals as a cheap proxy to explore an alternative user study set-up. We hope that this work motivates further study of when and how SimEvals should be used to aid in the design of real-world evaluations.

cs.LG↗

arXiv2023

On the Importance of Application-Grounded Experimental Design for Evaluating Explainable ML Methods

Most existing evaluations of explainable machine learning (ML) methods rely on simplifying assumptions or proxies that do not reflect real-world use cases; the handful of more robust evaluations on real-world settings have shortcomings in their design, resulting in limited conclusions of methods' real-world utility. In this work, we seek to bridge this gap by conducting a study that evaluates three popular explainable ML methods in a setting consistent with the intended deployment context. We build on a previous study on e-commerce fraud detection and make crucial modifications to its setup relaxing the simplifying assumptions made in the original work that departed from the deployment context. In doing so, we draw drastically different conclusions from the earlier work and find no evidence for the incremental utility of the tested methods in the task. Our results highlight how seemingly trivial experimental design choices can yield misleading conclusions, with lessons about the necessity of not only evaluating explainable ML methods using tasks, data, users, and metrics grounded in the intended deployment contexts but also developing methods tailored to specific applications. In addition, we believe the design of this experiment can serve as a template for future study designs evaluating explainable ML methods in other real-world contexts.

cs.LG↗

arXiv2023

Assisting Human Decisions in Document Matching

Many practical applications, ranging from paper-reviewer assignment in peer review to job-applicant matching for hiring, require human decision makers to identify relevant matches by combining their expertise with predictions from machine learning models. In many such model-assisted document matching tasks, the decision makers have stressed the need for assistive information about the model outputs (or the data) to facilitate their decisions. In this paper, we devise a proxy matching task that allows us to evaluate which kinds of assistive information improve decision makers' performance (in terms of accuracy and time). Through a crowdsourced (N=271 participants) study, we find that providing black-box model explanations reduces users' accuracy on the matching task, contrary to the commonly-held belief that they can be helpful by allowing better understanding of the model. On the other hand, custom methods that are designed to closely attend to some task-specific desiderata are found to be effective in improving user performance. Surprisingly, we also find that the users' perceived utility of assistive information is misaligned with their objective utility (measured through their task performance).

cs.LG↗

arXiv2022

Bayesian Persuasion for Algorithmic Recourse

When subjected to automated decision-making, decision subjects may strategically modify their observable features in ways they believe will maximize their chances of receiving a favorable decision. In many practical situations, the underlying assessment rule is deliberately kept secret to avoid gaming and maintain competitive advantage. The resulting opacity forces the decision subjects to rely on incomplete information when making strategic feature modifications. We capture such settings as a game of Bayesian persuasion, in which the decision maker offers a form of recourse to the decision subject by providing them with an action recommendation (or signal) to incentivize them to modify their features in desirable ways. We show that when using persuasion, the decision maker and decision subject are never worse off in expectation, while the decision maker can be significantly better off. While the decision maker's problem of finding the optimal Bayesian incentive-compatible (BIC) signaling policy takes the form of optimization over infinitely-many variables, we show that this optimization can be cast as a linear program over finitely-many regions of the space of possible assessment rules. While this reformulation simplifies the problem dramatically, solving the linear program requires reasoning about exponentially-many variables, even in relatively simple cases. Motivated by this observation, we provide a polynomial-time approximation scheme that recovers a near-optimal signaling policy. Finally, our numerical simulations on semi-synthetic data empirically demonstrate the benefits of using persuasion in the algorithmic recourse setting.

cs.GT↗

arXiv2022

Use-Case-Grounded Simulations for Explanation Evaluation

A growing body of research runs human subject evaluations to study whether providing users with explanations of machine learning models can help them with practical real-world use cases. However, running user studies is challenging and costly, and consequently each study typically only evaluates a limited number of different settings, e.g., studies often only evaluate a few arbitrarily selected explanation methods. To address these challenges and aid user study design, we introduce Use-Case-Grounded Simulated Evaluations (SimEvals). SimEvals involve training algorithmic agents that take as input the information content (such as model explanations) that would be presented to each participant in a human subject study, to predict answers to the use case of interest. The algorithmic agent's test set accuracy provides a measure of the predictiveness of the information content for the downstream use case. We run a comprehensive evaluation on three real-world use cases (forward simulation, model debugging, and counterfactual reasoning) to demonstrate that Simevals can effectively identify which explanation methods will help humans for each use case. These results provide evidence that SimEvals can be used to efficiently screen an important set of user study design decisions, e.g. selecting which explanations should be presented to the user, before running a potentially costly user study.

cs.HC↗

arXiv2022

Perspectives on Incorporating Expert Feedback into Model Updates

Machine learning (ML) practitioners are increasingly tasked with developing models that are aligned with non-technical experts' values and goals. However, there has been insufficient consideration on how practitioners should translate domain expertise into ML updates. In this paper, we consider how to capture interactions between practitioners and experts systematically. We devise a taxonomy to match expert feedback types with practitioner updates. A practitioner may receive feedback from an expert at the observation- or domain-level, and convert this feedback into updates to the dataset, loss function, or parameter space. We review existing work from ML and human-computer interaction to describe this feedback-update taxonomy, and highlight the insufficient consideration given to incorporating feedback from non-technical experts. We end with a set of open questions that naturally arise from our proposed taxonomy and subsequent survey.

cs.LG↗

arXiv2021

Ask Your Humans: Using Human Instructions to Improve Generalization in Reinforcement Learning

Complex, multi-task problems have proven to be difficult to solve efficiently in a sparse-reward reinforcement learning setting. In order to be sample efficient, multi-task learning requires reuse and sharing of low-level policies. To facilitate the automatic decomposition of hierarchical tasks, we propose the use of step-by-step human demonstrations in the form of natural language instructions and action trajectories. We introduce a dataset of such demonstrations in a crafting-based grid world. Our model consists of a high-level language generator and low-level policy, conditioned on language. We find that human demonstrations help solve the most complex tasks. We also find that incorporating natural language allows the model to generalize to unseen tasks in a zero-shot setting and to learn quickly from a few demonstrations. Generalization is not only reflected in the actions of the agent, but also in the generated natural language instructions in unseen tasks. Our approach also gives our trained agent interpretable behaviors because it is able to generate a sequence of high-level descriptions of its actions.

cs.LG↗

arXiv2021

Interpretable Machine Learning: Moving From Mythos to Diagnostics

Despite increasing interest in the field of Interpretable Machine Learning (IML), a significant gap persists between the technical objectives targeted by researchers' methods and the high-level goals of consumers' use cases. In this work, we synthesize foundational work on IML methods and evaluation into an actionable taxonomy. This taxonomy serves as a tool to conceptualize the gap between researchers and consumers, illustrated by the lack of connections between its methods and use cases components. It also provides the foundation from which we describe a three-step workflow to better enable researchers and consumers to work together to discover what types of methods are useful for what use cases. Eventually, by building on the results generated from this workflow, a more complete version of the taxonomy will increasingly allow consumers to find relevant methods for their target use cases and researchers to identify applicable use cases for their proposed methods.

cs.LG↗

arXiv2019

Novelty Detection via Network Saliency in Visual-based Deep Learning

Machine-learning driven safety-critical autonomous systems, such as self-driving cars, must be able to detect situations where its trained model is not able to make a trustworthy prediction. Often viewed as a black-box, it is non-obvious to determine when a model will make a safe decision and when it will make an erroneous, perhaps life-threatening one. Prior work on novelty detection deal with highly structured data and do not translate well to dynamic, real-world situations. This paper proposes a multi-step framework for the detection of novel scenarios in vision-based autonomous systems by leveraging information learned by the trained prediction model and a new image similarity metric. We demonstrate the efficacy of this method through experiments on a real-world driving dataset as well as on our in-house indoor racing environment.

cs.LG↗

arXiv2019

Secure Computation for Machine Learning With SPDZ

Secure Multi-Party Computation (MPC) is an area of cryptography that enables computation on sensitive data from multiple sources while maintaining privacy guarantees. However, theoretical MPC protocols often do not scale efficiently to real-world data. This project investigates the efficiency of the SPDZ framework, which provides an implementation of an MPC protocol with malicious security, in the context of popular machine learning (ML) algorithms. In particular, we chose applications such as linear regression and logistic regression, which have been implemented and evaluated using semi-honest MPC techniques. We demonstrate that the SPDZ framework outperforms these previous implementations while providing stronger security.

cs.CR↗