arXiv subjects

Wenqiang Lei

Publications and source records attributed to Wenqiang Lei.

At least 55 records · Page 3Linked to original sources

arXiv2024

Dishonesty in Helpful and Harmless Alignment

People tell lies when seeking rewards. Large language models (LLMs) are aligned to human values with reinforcement learning where they get rewards if they satisfy human preference. We find that this also induces dishonesty in helpful and harmless alignment where LLMs tell lies in generating harmless responses. Using the latest interpreting tools, we detect dishonesty, show how LLMs can be harmful if their honesty is increased, and analyze such conflicts at the parameter-level. Given these preliminaries and the hypothesis that reward-seeking stimulates dishonesty, we theoretically show that the dishonesty can in-turn decrease the alignment performances and augment reward-seeking alignment with representation regularization. Extensive results, including GPT-4 annotated win-rates, perplexities, and cases studies demonstrate that we can train more honest, helpful, and harmless LLMs. We will make all our codes and results be open-sourced upon this paper's acceptance.

cs.CL↗

arXiv2024

ARAIDA: Analogical Reasoning-Augmented Interactive Data Annotation

Human annotation is a time-consuming task that requires a significant amount of effort. To address this issue, interactive data annotation utilizes an annotation model to provide suggestions for humans to approve or correct. However, annotation models trained with limited labeled data are prone to generating incorrect suggestions, leading to extra human correction effort. To tackle this challenge, we propose Araida, an analogical reasoning-based approach that enhances automatic annotation accuracy in the interactive data annotation setting and reduces the need for human corrections. Araida involves an error-aware integration strategy that dynamically coordinates an annotation model and a k-nearest neighbors (KNN) model, giving more importance to KNN's predictions when predictions from the annotation model are deemed inaccurate. Empirical studies demonstrate that Araida is adaptable to different annotation tasks and models. On average, it reduces human correction labor by 11.02% compared to vanilla interactive data annotation methods.

cs.CL↗

arXiv2024

STYLE: Improving Domain Transferability of Asking Clarification Questions in Large Language Model Powered Conversational Agents

Equipping a conversational search engine with strategies regarding when to ask clarification questions is becoming increasingly important across various domains. Attributing to the context understanding capability of LLMs and their access to domain-specific sources of knowledge, LLM-based clarification strategies feature rapid transfer to various domains in a post-hoc manner. However, they still struggle to deliver promising performance on unseen domains, struggling to achieve effective domain transferability. We take the first step to investigate this issue and existing methods tend to produce one-size-fits-all strategies across diverse domains, limiting their search effectiveness. In response, we introduce a novel method, called Style, to achieve effective domain transferability. Our experimental results indicate that Style bears strong domain transferability, resulting in an average search performance improvement of ~10% on four unseen domains.

cs.CL↗

arXiv2024

CLAMBER: A Benchmark of Identifying and Clarifying Ambiguous Information Needs in Large Language Models

Large language models (LLMs) are increasingly used to meet user information needs, but their effectiveness in dealing with user queries that contain various types of ambiguity remains unknown, ultimately risking user trust and satisfaction. To this end, we introduce CLAMBER, a benchmark for evaluating LLMs using a well-organized taxonomy. Building upon the taxonomy, we construct ~12K high-quality data to assess the strengths, weaknesses, and potential risks of various off-the-shelf LLMs. Our findings indicate the limited practical utility of current LLMs in identifying and clarifying ambiguous user queries, even enhanced by chain-of-thought (CoT) and few-shot prompting. These techniques may result in overconfidence in LLMs and yield only marginal enhancements in identifying ambiguity. Furthermore, current LLMs fall short in generating high-quality clarifying questions due to a lack of conflict resolution and inaccurate utilization of inherent knowledge. In this paper, CLAMBER presents a guidance and promotes further research on proactive and trustworthy LLMs. Our dataset is available at https://github.com/zt991211/CLAMBER

cs.CL↗

arXiv2024

Co-Matching: Towards Human-Machine Collaborative Legal Case Matching

Recent efforts have aimed to improve AI machines in legal case matching by integrating legal domain knowledge. However, successful legal case matching requires the tacit knowledge of legal practitioners, which is difficult to verbalize and encode into machines. This emphasizes the crucial role of involving legal practitioners in high-stakes legal case matching. To address this, we propose a collaborative matching framework called Co-Matching, which encourages both the machine and the legal practitioner to participate in the matching process, integrating tacit knowledge. Unlike existing methods that rely solely on the machine, Co-Matching allows both the legal practitioner and the machine to determine key sentences and then combine them probabilistically. Co-Matching introduces a method called ProtoEM to estimate human decision uncertainty, facilitating the probabilistic combination. Experimental results demonstrate that Co-Matching consistently outperforms existing legal case matching methods, delivering significant performance improvements over human- and machine-based matching in isolation (on average, +5.51% and +8.71%, respectively). Further analysis shows that Co-Matching also ensures better human-machine collaboration effectiveness. Our study represents a pioneering effort in human-machine collaboration for the matching task, marking a milestone for future collaborative matching studies.

cs.HC↗

arXiv2024

Concept -- An Evaluation Protocol on Conversational Recommender Systems with System-centric and User-centric Factors

The conversational recommendation system (CRS) has been criticized regarding its user experience in real-world scenarios, despite recent significant progress achieved in academia. Existing evaluation protocols for CRS may prioritize system-centric factors such as effectiveness and fluency in conversation while neglecting user-centric aspects. Thus, we propose a new and inclusive evaluation protocol, Concept, which integrates both system- and user-centric factors. We conceptualise three key characteristics in representing such factors and further divide them into six primary abilities. To implement Concept, we adopt a LLM-based user simulator and evaluator with scoring rubrics that are tailored for each primary ability. Our protocol, Concept, serves a dual purpose. First, it provides an overview of the pros and cons in current CRS models. Second, it pinpoints the problem of low usability in the "omnipotent" ChatGPT and offers a comprehensive reference guide for evaluating CRS, thereby setting the foundation for CRS improvement.

cs.CL↗

arXiv2024

Towards Analyzing and Understanding the Limitations of DPO: A Theoretical Perspective

Direct Preference Optimization (DPO), which derives reward signals directly from pairwise preference data, has shown its effectiveness on aligning Large Language Models (LLMs) with human preferences. Despite its widespread use across various tasks, DPO has been criticized for its sensitivity to the SFT's effectiveness and its hindrance to the learning capacity towards human-preferred responses, leading to less satisfactory performance. To overcome those limitations, the theoretical understanding of DPO are indispensable but still lacking. To this end, we take a step towards theoretically analyzing and understanding the limitations of DPO. Specifically, we provide an analytical framework using the field theory to analyze the optimization process of DPO. By analyzing the gradient vector field of the DPO loss function, we find that the DPO loss function decreases the probability of producing human dispreferred data at a faster rate than it increases the probability of producing preferred data. This provides theoretical insights for understanding the limitations of DPO discovered in the related research experiments, thereby setting the foundation for its improvement.

cs.CL↗

arXiv2024

Cross-Space Adaptive Filter: Integrating Graph Topology and Node Attributes for Alleviating the Over-smoothing Problem

The vanilla Graph Convolutional Network (GCN) uses a low-pass filter to extract low-frequency signals from graph topology, which may lead to the over-smoothing problem when GCN goes deep. To this end, various methods have been proposed to create an adaptive filter by incorporating an extra filter (e.g., a high-pass filter) extracted from the graph topology. However, these methods heavily rely on topological information and ignore the node attribute space, which severely sacrifices the expressive power of the deep GCNs, especially when dealing with disassortative graphs. In this paper, we propose a cross-space adaptive filter, called CSF, to produce the adaptive-frequency information extracted from both the topology and attribute spaces. Specifically, we first derive a tailored attribute-based high-pass filter that can be interpreted theoretically as a minimizer for semi-supervised kernel ridge regression. Then, we cast the topology-based low-pass filter as a Mercer's kernel within the context of GCNs. This serves as a foundation for combining it with the attribute-based filter to capture the adaptive-frequency information. Finally, we derive the cross-space filter via an effective multiple-kernel learning strategy, which unifies the attribute-based high-pass filter and the topology-based low-pass filter. This helps to address the over-smoothing problem while maintaining effectiveness. Extensive experiments demonstrate that CSF not only successfully alleviates the over-smoothing problem but also promotes the effectiveness of the node classification task.

cs.LG↗

arXiv2024

DREditor: An Time-efficient Approach for Building a Domain-specific Dense Retrieval Model

Deploying dense retrieval models efficiently is becoming increasingly important across various industries. This is especially true for enterprise search services, where customizing search engines to meet the time demands of different enterprises in different domains is crucial. Motivated by this, we develop a time-efficient approach called DREditor to edit the matching rule of an off-the-shelf dense retrieval model to suit a specific domain. This is achieved by directly calibrating the output embeddings of the model using an efficient and effective linear mapping. This mapping is powered by an edit operator that is obtained by solving a specially constructed least squares problem. Compared to implicit rule modification via long-time finetuning, our experimental results show that DREditor provides significant advantages on different domain-specific datasets, dataset sources, retrieval models, and computing devices. It consistently enhances time efficiency by 100-300 times while maintaining comparable or even superior retrieval performance. In a broader context, we take the first step to introduce a novel embedding calibration approach for the retrieval task, filling the technical blank in the current field of embedding calibration. This approach also paves the way for building domain-specific dense retrieval models efficiently and inexpensively.

cs.IR↗

arXiv2024

See the Unseen: Better Context-Consistent Knowledge-Editing by Noises

Knowledge-editing updates knowledge of large language models (LLMs) and contributes to the interpretability and application of LLMs. However, knowledge applying is context-consistent: LLMs can recall the same knowledge in different contexts. Existing works ignore this property and the editing lacks generalization. In this paper, we empirically find that the effects of different contexts upon LLMs in recalling the same knowledge follow a Gaussian-like distribution. We then sample Gaussian noises to simulate the effects of different contexts when updating LLMs. By such, we can make LLMs see the unseen contexts where the edited knowledge will be applied, therefore improving the editing generalization. Experimental results on three LLMs demonstrate the effectiveness of our methods and also distinguish our methods from the others of fine-tuning LLMs by noises.

cs.CL↗

arXiv2023

Towards Equipping Transformer with the Ability of Systematic Compositionality

One of the key factors in language productivity and human cognition is the ability of systematic compositionality, which refers to understanding composed unseen examples of seen primitives. However, recent evidence reveals that the Transformers have difficulty generalizing the composed context based on the seen primitives. To this end, we take the first step to propose a compositionality-aware Transformer called CAT and two novel pre-training tasks to facilitate systematic compositionality. We tentatively provide a successful implementation of a multi-layer CAT on the basis of the especially popular BERT. The experimental results demonstrate that CAT outperforms baselines on compositionality-aware tasks with minimal impact on the effectiveness on standardized language understanding tasks.

cs.CL↗

arXiv2023

OccuQuest: Mitigating Occupational Bias for Inclusive Large Language Models

The emergence of large language models (LLMs) has revolutionized natural language processing tasks. However, existing instruction-tuning datasets suffer from occupational bias: the majority of data relates to only a few occupations, which hampers the instruction-tuned LLMs to generate helpful responses to professional queries from practitioners in specific fields. To mitigate this issue and promote occupation-inclusive LLMs, we create an instruction-tuning dataset named \emph{OccuQuest}, which contains 110,000+ prompt-completion pairs and 30,000+ dialogues covering over 1,000 occupations in 26 occupational categories. We systematically request ChatGPT, organizing queries hierarchically based on Occupation, Responsibility, Topic, and Question, to ensure a comprehensive coverage of occupational specialty inquiries. By comparing with three commonly used datasets (Dolly, ShareGPT, and WizardLM), we observe that OccuQuest exhibits a more balanced distribution across occupations. Furthermore, we assemble three test sets for comprehensive evaluation, an occu-test set covering 25 occupational categories, an estate set focusing on real estate, and an occu-quora set containing real-world questions from Quora. We then fine-tune LLaMA on OccuQuest to obtain OccuLLaMA, which significantly outperforms state-of-the-art LLaMA variants (Vicuna, Tulu, and WizardLM) on professional questions in GPT-4 and human evaluations. Notably, on the occu-quora set, OccuLLaMA reaches a high win rate of 86.4\% against WizardLM.

cs.CL↗

arXiv2023

Prompting and Evaluating Large Language Models for Proactive Dialogues: Clarification, Target-guided, and Non-collaboration

Conversational systems based on Large Language Models (LLMs), such as ChatGPT, show exceptional proficiency in context understanding and response generation. However, despite their impressive capabilities, they still possess limitations, such as providing randomly-guessed answers to ambiguous queries or failing to refuse users' requests, both of which are considered aspects of a conversational agent's proactivity. This raises the question of whether LLM-based conversational systems are equipped to handle proactive dialogue problems. In this work, we conduct a comprehensive analysis of LLM-based conversational systems, specifically focusing on three aspects of proactive dialogue systems: clarification, target-guided, and non-collaborative dialogues. To trigger the proactivity of LLMs, we propose the Proactive Chain-of-Thought prompting scheme, which augments LLMs with the goal planning capability over descriptive reasoning chains. Empirical findings are discussed to promote future studies on LLM-based proactive dialogue systems.

cs.CL↗

arXiv2023

DiVa: An Iterative Framework to Harvest More Diverse and Valid Labels from User Comments for Music

Towards sufficient music searching, it is vital to form a complete set of labels for each song. However, current solutions fail to resolve it as they cannot produce diverse enough mappings to make up for the information missed by the gold labels. Based on the observation that such missing information may already be presented in user comments, we propose to study the automated music labeling in an essential but under-explored setting, where the model is required to harvest more diverse and valid labels from the users' comments given limited gold labels. To this end, we design an iterative framework (DiVa) to harvest more $\underline{\text{Di}}$verse and $\underline{\text{Va}}$lid labels from user comments for music. The framework makes a classifier able to form complete sets of labels for songs via pseudo-labels inferred from pre-trained classifiers and a novel joint score function. The experiment on a densely annotated testing set reveals the superiority of the Diva over state-of-the-art solutions in producing more diverse labels missed by the gold labels. We hope our work can inspire future research on automated music labeling.

cs.IR↗

arXiv2023

Knowing-how & Knowing-that: A New Task for Machine Comprehension of User Manuals

The machine reading comprehension (MRC) of user manuals has huge potential in customer service. However, current methods have trouble answering complex questions. Therefore, we introduce the Knowing-how & Knowing-that task that requires the model to answer factoid-style, procedure-style, and inconsistent questions about user manuals. We resolve this task by jointly representing the steps and facts in a graph TARA, which supports a unified inference of various questions. Towards a systematical benchmarking study, we design a heuristic method to automatically parse user manuals into TARAs and build an annotated dataset to test the model's ability in answering real-world questions. Empirical results demonstrate that representing user manuals as TARAs is a desired solution for the MRC of user manuals. An in-depth investigation of TARA further sheds light on the issues and broader impacts of future representations of user manuals. We hope our work can move the MRC of user manuals to a more complex and realistic stage.

cs.CL↗

arXiv2023

A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospects

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.

cs.CL↗

arXiv2023

Towards Complex Document Understanding By Discrete Reasoning

Document Visual Question Answering (VQA) aims to understand visually-rich documents to answer questions in natural language, which is an emerging research topic for both Natural Language Processing and Computer Vision. In this work, we introduce a new Document VQA dataset, named TAT-DQA, which consists of 3,067 document pages comprising semi-structured table(s) and unstructured text as well as 16,558 question-answer pairs by extending the TAT-QA dataset. These documents are sampled from real-world financial reports and contain lots of numbers, which means discrete reasoning capability is demanded to answer questions on this dataset. Based on TAT-DQA, we further develop a novel model named MHST that takes into account the information in multi-modalities, including text, layout and visual image, to intelligently address different types of questions with corresponding strategies, i.e., extraction or reasoning. Extensive experiments show that the MHST model significantly outperforms the baseline methods, demonstrating its effectiveness. However, the performance still lags far behind that of expert humans. We expect that our new TAT-DQA dataset would facilitate the research on deep understanding of visually-rich documents combining vision and language, especially for scenarios that require discrete reasoning. Also, we hope the proposed model would inspire researchers to design more advanced Document VQA models in future. Our dataset will be publicly available for non-commercial use at https://nextplusplus.github.io/TAT-DQA/.

cs.CV↗

arXiv2023

CIRS: Bursting Filter Bubbles by Counterfactual Interactive Recommender System

While personalization increases the utility of recommender systems, it also brings the issue of filter bubbles. E.g., if the system keeps exposing and recommending the items that the user is interested in, it may also make the user feel bored and less satisfied. Existing work studies filter bubbles in static recommendation, where the effect of overexposure is hard to capture. In contrast, we believe it is more meaningful to study the issue in interactive recommendation and optimize long-term user satisfaction. Nevertheless, it is unrealistic to train the model online due to the high cost. As such, we have to leverage offline training data and disentangle the causal effect on user satisfaction. To achieve this goal, we propose a counterfactual interactive recommender system (CIRS) that augments offline reinforcement learning (offline RL) with causal inference. The basic idea is to first learn a causal user model on historical data to capture the overexposure effect of items on user satisfaction. It then uses the learned causal user model to help the planning of the RL policy. To conduct evaluation offline, we innovatively create an authentic RL environment (KuaiEnv) based on a real-world fully observed user rating dataset. The experiments show the effectiveness of CIRS in bursting filter bubbles and achieving long-term success in interactive recommendation. The implementation of CIRS is available via https://github.com/chongminggao/CIRS-codes.

cs.IR↗