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Wenqiang Lei

Publications and source records attributed to Wenqiang Lei.

At least 73 records · Page 4Linked to original sources

PACIFIC: Towards Proactive Conversational Question Answering over Tabular and Textual Data in Finance

To facilitate conversational question answering (CQA) over hybrid contexts in finance, we present a new dataset, named PACIFIC. Compared with existing CQA datasets, PACIFIC exhibits three key features: (i) proactivity, (ii) numerical reasoning, and (iii) hybrid context of tables and text. A new task is defined accordingly to study Proactive Conversational Question Answering (PCQA), which combines clarification question generation and CQA. In addition, we propose a novel method, namely UniPCQA, to adapt a hybrid format of input and output content in PCQA into the Seq2Seq problem, including the reformulation of the numerical reasoning process as code generation. UniPCQA performs multi-task learning over all sub-tasks in PCQA and incorporates a simple ensemble strategy to alleviate the error propagation issue in the multi-task learning by cross-validating top-$k$ sampled Seq2Seq outputs. We benchmark the PACIFIC dataset with extensive baselines and provide comprehensive evaluations on each sub-task of PCQA.

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Alibaba-Translate China's Submission for WMT 2022 Metrics Shared Task

In this report, we present our submission to the WMT 2022 Metrics Shared Task. We build our system based on the core idea of UNITE (Unified Translation Evaluation), which unifies source-only, reference-only, and source-reference-combined evaluation scenarios into one single model. Specifically, during the model pre-training phase, we first apply the pseudo-labeled data examples to continuously pre-train UNITE. Notably, to reduce the gap between pre-training and fine-tuning, we use data cropping and a ranking-based score normalization strategy. During the fine-tuning phase, we use both Direct Assessment (DA) and Multidimensional Quality Metrics (MQM) data from past years' WMT competitions. Specially, we collect the results from models with different pre-trained language model backbones, and use different ensembling strategies for involved translation directions.

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Alibaba-Translate China's Submission for WMT 2022 Quality Estimation Shared Task

In this paper, we present our submission to the sentence-level MQM benchmark at Quality Estimation Shared Task, named UniTE (Unified Translation Evaluation). Specifically, our systems employ the framework of UniTE, which combined three types of input formats during training with a pre-trained language model. First, we apply the pseudo-labeled data examples for the continuously pre-training phase. Notably, to reduce the gap between pre-training and fine-tuning, we use data pruning and a ranking-based score normalization strategy. For the fine-tuning phase, we use both Direct Assessment (DA) and Multidimensional Quality Metrics (MQM) data from past years' WMT competitions. Finally, we collect the source-only evaluation results, and ensemble the predictions generated by two UniTE models, whose backbones are XLM-R and InfoXLM, respectively. Results show that our models reach 1st overall ranking in the Multilingual and English-Russian settings, and 2nd overall ranking in English-German and Chinese-English settings, showing relatively strong performances in this year's quality estimation competition.

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Towards Fine-Grained Information: Identifying the Type and Location of Translation Errors

Fine-grained information on translation errors is helpful for the translation evaluation community. Existing approaches can not synchronously consider error position and type, failing to integrate the error information of both. In this paper, we propose Fine-Grained Translation Error Detection (FG-TED) task, aiming at identifying both the position and the type of translation errors on given source-hypothesis sentence pairs. Besides, we build an FG-TED model to predict the \textbf{addition} and \textbf{omission} errors -- two typical translation accuracy errors. First, we use a word-level classification paradigm to form our model and use the shortcut learning reduction to relieve the influence of monolingual features. Besides, we construct synthetic datasets for model training, and relieve the disagreement of data labeling in authoritative datasets, making the experimental benchmark concordant. Experiments show that our model can identify both error type and position concurrently, and gives state-of-the-art results on the restored dataset. Our model also delivers more reliable predictions on low-resource and transfer scenarios than existing baselines. The related datasets and the source code will be released in the future.

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FFHR: Fully and Flexible Hyperbolic Representation for Knowledge Graph Completion

Learning hyperbolic embeddings for knowledge graph (KG) has gained increasing attention due to its superiority in capturing hierarchies. However, some important operations in hyperbolic space still lack good definitions, making existing methods unable to fully leverage the merits of hyperbolic space. Specifically, they suffer from two main limitations: 1) existing Graph Convolutional Network (GCN) methods in hyperbolic space rely on tangent space approximation, which would incur approximation error in representation learning, and 2) due to the lack of inner product operation definition in hyperbolic space, existing methods can only measure the plausibility of facts (links) with hyperbolic distance, which is difficult to capture complex data patterns. In this work, we contribute: 1) a Full Poincaré Multi-relational GCN that achieves graph information propagation in hyperbolic space without requiring any approximation, and 2) a hyperbolic generalization of Euclidean inner product that is beneficial to capture both hierarchical and complex patterns. On this basis, we further develop a \textbf{F}ully and \textbf{F}lexible \textbf{H}yperbolic \textbf{R}epresentation framework (\textbf{FFHR}) that is able to transfer recent Euclidean-based advances to hyperbolic space. We demonstrate it by instantiating FFHR with four representative KGC methods. Extensive experiments on benchmark datasets validate the superiority of our FFHRs over their Euclidean counterparts as well as state-of-the-art hyperbolic embedding methods.

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A Dual Prompt Learning Framework for Few-Shot Dialogue State Tracking

Dialogue state tracking (DST) module is an important component for task-oriented dialog systems to understand users' goals and needs. Collecting dialogue state labels including slots and values can be costly, especially with the wide application of dialogue systems in more and more new-rising domains. In this paper, we focus on how to utilize the language understanding and generation ability of pre-trained language models for DST. We design a dual prompt learning framework for few-shot DST. Specifically, we consider the learning of slot generation and value generation as dual tasks, and two prompts are designed based on such a dual structure to incorporate task-related knowledge of these two tasks respectively. In this way, the DST task can be formulated as a language modeling task efficiently under few-shot settings. Experimental results on two task-oriented dialogue datasets show that the proposed method not only outperforms existing state-of-the-art few-shot methods, but also can generate unseen slots. It indicates that DST-related knowledge can be probed from PLM and utilized to address low-resource DST efficiently with the help of prompt learning.

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Reconciliation of Pre-trained Models and Prototypical Neural Networks in Few-shot Named Entity Recognition

Incorporating large-scale pre-trained models with the prototypical neural networks is a de-facto paradigm in few-shot named entity recognition. Existing methods, unfortunately, are not aware of the fact that embeddings from pre-trained models contain a prominently large amount of information regarding word frequencies, biasing prototypical neural networks against learning word entities. This discrepancy constrains the two models' synergy. Thus, we propose a one-line-code normalization method to reconcile such a mismatch with empirical and theoretical grounds. Our experiments based on nine benchmark datasets show the superiority of our method over the counterpart models and are comparable to the state-of-the-art methods. In addition to the model enhancement, our work also provides an analytical viewpoint for addressing the general problems in few-shot name entity recognition or other tasks that rely on pre-trained models or prototypical neural networks.

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ConReader: Exploring Implicit Relations in Contracts for Contract Clause Extraction

We study automatic Contract Clause Extraction (CCE) by modeling implicit relations in legal contracts. Existing CCE methods mostly treat contracts as plain text, creating a substantial barrier to understanding contracts of high complexity. In this work, we first comprehensively analyze the complexity issues of contracts and distill out three implicit relations commonly found in contracts, namely, 1) Long-range Context Relation that captures the correlations of distant clauses; 2) Term-Definition Relation that captures the relation between important terms with their corresponding definitions; and 3) Similar Clause Relation that captures the similarities between clauses of the same type. Then we propose a novel framework ConReader to exploit the above three relations for better contract understanding and improving CCE. Experimental results show that ConReader makes the prediction more interpretable and achieves new state-of-the-art on two CCE tasks in both conventional and zero-shot settings.

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Seamlessly Unifying Attributes and Items: Conversational Recommendation for Cold-Start Users

Static recommendation methods like collaborative filtering suffer from the inherent limitation of performing real-time personalization for cold-start users. Online recommendation, e.g., multi-armed bandit approach, addresses this limitation by interactively exploring user preference online and pursuing the exploration-exploitation (EE) trade-off. However, existing bandit-based methods model recommendation actions homogeneously. Specifically, they only consider the items as the arms, being incapable of handling the item attributes, which naturally provide interpretable information of user's current demands and can effectively filter out undesired items. In this work, we consider the conversational recommendation for cold-start users, where a system can both ask the attributes from and recommend items to a user interactively. This important scenario was studied in a recent work. However, it employs a hand-crafted function to decide when to ask attributes or make recommendations. Such separate modeling of attributes and items makes the effectiveness of the system highly rely on the choice of the hand-crafted function, thus introducing fragility to the system. To address this limitation, we seamlessly unify attributes and items in the same arm space and achieve their EE trade-offs automatically using the framework of Thompson Sampling. Our Conversational Thompson Sampling (ConTS) model holistically solves all questions in conversational recommendation by choosing the arm with the maximal reward to play. Extensive experiments on three benchmark datasets show that ConTS outperforms the state-of-the-art methods Conversational UCB (ConUCB) and Estimation-Action-Reflection model in both metrics of success rate and average number of conversation turns.

cs.IR↗

KuaiRand: An Unbiased Sequential Recommendation Dataset with Randomly Exposed Videos

Recommender systems deployed in real-world applications can have inherent exposure bias, which leads to the biased logged data plaguing the researchers. A fundamental way to address this thorny problem is to collect users' interactions on randomly expose items, i.e., the missing-at-random data. A few works have asked certain users to rate or select randomly recommended items, e.g., Yahoo!, Coat, and OpenBandit. However, these datasets are either too small in size or lack key information, such as unique user ID or the features of users/items. In this work, we present KuaiRand, an unbiased sequential recommendation dataset containing millions of intervened interactions on randomly exposed videos, collected from the video-sharing mobile App, Kuaishou. Different from existing datasets, KuaiRand records 12 kinds of user feedback signals (e.g., click, like, and view time) on randomly exposed videos inserted in the recommendation feeds in two weeks. To facilitate model learning, we further collect rich features of users and items as well as users' behavior history. By releasing this dataset, we enable the research of advanced debiasing large-scale recommendation scenarios for the first time. Also, with its distinctive features, KuaiRand can support various other research directions such as interactive recommendation, long sequential behavior modeling, and multi-task learning. The dataset and its news will be available at https://kuairand.com.

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KuaiRec: A Fully-observed Dataset and Insights for Evaluating Recommender Systems

The progress of recommender systems is hampered mainly by evaluation as it requires real-time interactions between humans and systems, which is too laborious and expensive. This issue is usually approached by utilizing the interaction history to conduct offline evaluation. However, existing datasets of user-item interactions are partially observed, leaving it unclear how and to what extent the missing interactions will influence the evaluation. To answer this question, we collect a fully-observed dataset from Kuaishou's online environment, where almost all 1,411 users have been exposed to all 3,327 items. To the best of our knowledge, this is the first real-world fully-observed data with millions of user-item interactions. With this unique dataset, we conduct a preliminary analysis of how the two factors - data density and exposure bias - affect the evaluation results of multi-round conversational recommendation. Our main discoveries are that the performance ranking of different methods varies with the two factors, and this effect can only be alleviated in certain cases by estimating missing interactions for user simulation. This demonstrates the necessity of the fully-observed dataset. We release the dataset and the pipeline implementation for evaluation at https://kuairec.com

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Draft, Command, and Edit: Controllable Text Editing in E-Commerce

Product description generation is a challenging and under-explored task. Most such work takes a set of product attributes as inputs then generates a description from scratch in a single pass. However, this widespread paradigm might be limited when facing the dynamic wishes of users on constraining the description, such as deleting or adding the content of a user-specified attribute based on the previous version. To address this challenge, we explore a new draft-command-edit manner in description generation, leading to the proposed new task-controllable text editing in E-commerce. More specifically, we allow systems to receive a command (deleting or adding) from the user and then generate a description by flexibly modifying the content based on the previous version. It is easier and more practical to meet the new needs by modifying previous versions than generating from scratch. Furthermore, we design a data augmentation method to remedy the low resource challenge in this task, which contains a model-based and a rule-based strategy to imitate the edit by humans. To accompany this new task, we present a human-written draft-command-edit dataset called E-cEdits and a new metric "Attribute Edit". Our experimental results show that using the new data augmentation method outperforms baselines to a greater extent in both automatic and human evaluations.

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RDU: A Region-based Approach to Form-style Document Understanding

Key Information Extraction (KIE) is aimed at extracting structured information (e.g. key-value pairs) from form-style documents (e.g. invoices), which makes an important step towards intelligent document understanding. Previous approaches generally tackle KIE by sequence tagging, which faces difficulty to process non-flatten sequences, especially for table-text mixed documents. These approaches also suffer from the trouble of pre-defining a fixed set of labels for each type of documents, as well as the label imbalance issue. In this work, we assume Optical Character Recognition (OCR) has been applied to input documents, and reformulate the KIE task as a region prediction problem in the two-dimensional (2D) space given a target field. Following this new setup, we develop a new KIE model named Region-based Document Understanding (RDU) that takes as input the text content and corresponding coordinates of a document, and tries to predict the result by localizing a bounding-box-like region. Our RDU first applies a layout-aware BERT equipped with a soft layout attention masking and bias mechanism to incorporate layout information into the representations. Then, a list of candidate regions is generated from the representations via a Region Proposal Module inspired by computer vision models widely applied for object detection. Finally, a Region Categorization Module and a Region Selection Module are adopted to judge whether a proposed region is valid and select the one with the largest probability from all proposed regions respectively. Experiments on four types of form-style documents show that our proposed method can achieve impressive results. In addition, our RDU model can be trained with different document types seamlessly, which is especially helpful over low-resource documents.

cs.AI↗

Tailor: A Prompt-Based Approach to Attribute-Based Controlled Text Generation

Attribute-based Controlled Text Generation (CTG) refers to generating sentences that satisfy desirable attributes (e.g., emotions and topics). Existing works often utilize fine-tuning or resort to extra attribute classifiers, yet suffer from storage and inference time increases. To address these concerns, we explore attribute-based CTG in a prompt-based manner. In short, the proposed Tailor represents each attribute as a pre-trained continuous vector (i.e., single-attribute prompt) and guides the generation of a fixed PLM switch to a pre-specified attribute. We experimentally find that these prompts can be simply concatenated as a whole to multi-attribute CTG without any re-training, yet raises problems of fluency decrease and position sensitivity. To this end, Tailor provides a multi-attribute prompt mask and a re-indexing position-ids sequence to bridge the gap between the training (one prompt for each task) and testing stage (concatenating more than one prompt). To further enhance such single-attribute prompt combinations, Tailor also introduces a trainable prompt connector, which can be concatenated with any two single-attribute prompts to multi-attribute text generation. Experiments on 11 attribute-specific generation tasks demonstrate strong performances of Tailor on both single-attribute and multi-attribute CTG, with 0.08\% training parameters of a GPT-2.

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A Unified Multi-task Learning Framework for Multi-goal Conversational Recommender Systems

Recent years witnessed several advances in developing multi-goal conversational recommender systems (MG-CRS) that can proactively attract users' interests and naturally lead user-engaged dialogues with multiple conversational goals and diverse topics. Four tasks are often involved in MG-CRS, including Goal Planning, Topic Prediction, Item Recommendation, and Response Generation. Most existing studies address only some of these tasks. To handle the whole problem of MG-CRS, modularized frameworks are adopted where each task is tackled independently without considering their interdependencies. In this work, we propose a novel Unified MultI-goal conversational recommeNDer system, namely UniMIND. In specific, we unify these four tasks with different formulations into the same sequence-to-sequence (Seq2Seq) paradigm. Prompt-based learning strategies are investigated to endow the unified model with the capability of multi-task learning. Finally, the overall learning and inference procedure consists of three stages, including multi-task learning, prompt-based tuning, and inference. Experimental results on two MG-CRS benchmarks (DuRecDial and TG-ReDial) show that UniMIND achieves state-of-the-art performance on all tasks with a unified model. Extensive analyses and discussions are provided for shedding some new perspectives for MG-CRS.

cs.IR↗

Interacting with Non-Cooperative User: A New Paradigm for Proactive Dialogue Policy

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios. To this end, we contribute to advance the study of the proactive dialogue policy to a more natural and challenging setting, i.e., interacting dynamically with users. Further, we call attention to the non-cooperative user behavior -- the user talks about off-path topics when he/she is not satisfied with the previous topics introduced by the agent. We argue that the targets of reaching the goal topic quickly and maintaining a high user satisfaction are not always converge, because the topics close to the goal and the topics user preferred may not be the same. Towards this issue, we propose a new solution named I-Pro that can learn Proactive policy in the Interactive setting. Specifically, we learn the trade-off via a learned goal weight, which consists of four factors (dialogue turn, goal completion difficulty, user satisfaction estimation, and cooperative degree). The experimental results demonstrate I-Pro significantly outperforms baselines in terms of effectiveness and interpretability.

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DisenKGAT: Knowledge Graph Embedding with Disentangled Graph Attention Network

Knowledge graph completion (KGC) has become a focus of attention across deep learning community owing to its excellent contribution to numerous downstream tasks. Although recently have witnessed a surge of work on KGC, they are still insufficient to accurately capture complex relations, since they adopt the single and static representations. In this work, we propose a novel Disentangled Knowledge Graph Attention Network (DisenKGAT) for KGC, which leverages both micro-disentanglement and macro-disentanglement to exploit representations behind Knowledge graphs (KGs). To achieve micro-disentanglement, we put forward a novel relation-aware aggregation to learn diverse component representation. For macro-disentanglement, we leverage mutual information as a regularization to enhance independence. With the assistance of disentanglement, our model is able to generate adaptive representations in terms of the given scenario. Besides, our work has strong robustness and flexibility to adapt to various score functions. Extensive experiments on public benchmark datasets have been conducted to validate the superiority of DisenKGAT over existing methods in terms of both accuracy and explainability.

cs.AI↗

Advances and Challenges in Conversational Recommender Systems: A Survey

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due to inherent shortcomings: (a) What exactly does a user like? (b) Why does a user like an item? The shortcomings are due to the way that static models learn user preference, i.e., without explicit instructions and active feedback from users. The recent rise of conversational recommender systems (CRSs) changes this situation fundamentally. In a CRS, users and the system can dynamically communicate through natural language interactions, which provide unprecedented opportunities to explicitly obtain the exact preference of users. Considerable efforts, spread across disparate settings and applications, have been put into developing CRSs. Existing models, technologies, and evaluation methods for CRSs are far from mature. In this paper, we provide a systematic review of the techniques used in current CRSs. We summarize the key challenges of developing CRSs in five directions: (1) Question-based user preference elicitation. (2) Multi-turn conversational recommendation strategies. (3) Dialogue understanding and generation. (4) Exploitation-exploration trade-offs. (5) Evaluation and user simulation. These research directions involve multiple research fields like information retrieval (IR), natural language processing (NLP), and human-computer interaction (HCI). Based on these research directions, we discuss some future challenges and opportunities. We provide a road map for researchers from multiple communities to get started in this area. We hope this survey can help to identify and address challenges in CRSs and inspire future research.

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