arXiv subjects

Xiaozhong Liu

Publications and source records attributed to Xiaozhong Liu.

At least 73 records · Page 4Linked to original sources

arXiv2022

Leveraging Online Shopping Behaviors as a Proxy for Personal Lifestyle Choices: New Insights into Chronic Disease Prevention Literacy

Objective: Ubiquitous internet access is reshaping the way we live, but it is accompanied by unprecedented challenges in preventing chronic diseases that are usually planted by long exposure to unhealthy lifestyles. This paper proposes leveraging online shopping behaviors as a proxy for personal lifestyle choices to improve chronic disease prevention literacy, targeted for times when e-commerce user experience has been assimilated into most people's everyday lives. Methods: Longitudinal query logs and purchase records from 15 million online shoppers were accessed, constructing a broad spectrum of lifestyle features covering various product categories and buyer personas. Using the lifestyle-related information preceding online shoppers' first purchases of specific prescription drugs, we could determine associations between their past lifestyle choices and whether they suffered from a particular chronic disease. Results: Novel lifestyle risk factors were discovered in two exemplars--depression and type 2 diabetes, most of which showed reasonable consistency with existing healthcare knowledge. Further, such empirical findings could be adopted to locate online shoppers at higher risk of these chronic diseases with decent accuracy [i.e., (area under the receiver operating characteristic curve) AUC=0.68 for depression and AUC=0.70 for type 2 diabetes], closely matching the performance of screening surveys benchmarked against medical diagnosis. Conclusions: Mining online shopping behaviors can point medical experts to a series of lifestyle issues associated with chronic diseases that are less explored to date. Hopefully, unobtrusive chronic disease surveillance via e-commerce sites can grant consenting individuals a privilege to be connected more readily with the medical profession and sophistication.

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arXiv2021

Improving Community Detection Performance in Heterogeneous Music Network by Learning Edge-type Usefulness Distribution

With music becoming an essential part of daily life, there is an urgent need to develop recommendation systems to assist people targeting better songs with fewer efforts. As the interactions between users and songs naturally construct a complex network, community detection approaches can be applied to reveal users' potential interests on songs by grouping relevant users & songs to the same community. However, as the types of interaction could be heterogeneous, it challenges conventional community detection methods designed originally for homogeneous networks. Although there are existing works on heterogeneous community detection, they are mostly task-driven approaches and not feasible for specific music recommendation. In this paper, we propose a genetic based approach to learn an edge-type usefulness distribution (ETUD) for all edge-types in heterogeneous music networks. ETUD can be regarded as a linear function to project all edges to the same latent space and make them comparable. Therefore a heterogeneous network can be converted to a homogeneous one where those conventional methods are eligible to use. We validate the proposed model on a heterogeneous music network constructed from an online music streaming service. Results show that for conventional methods, ETUD can help to detect communities significantly improving music recommendation accuracy while simultaneously reducing user searching cost.

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arXiv2021

Dialogue Inspectional Summarization with Factual Inconsistency Awareness

Dialogue summarization has been extensively studied and applied, where the prior works mainly focused on exploring superior model structures to align the input dialogue and the output summary. However, for professional dialogues (e.g., legal debate and medical diagnosis), semantic/statistical alignment can hardly fill the logical/factual gap between input dialogue discourse and summary output with external knowledge. In this paper, we mainly investigate the factual inconsistency problem for Dialogue Inspectional Summarization (DIS) under non-pretraining and pretraining settings. An innovative end-to-end dialogue summary generation framework is proposed with two auxiliary tasks: Expectant Factual Aspect Regularization (EFAR) and Missing Factual Entity Discrimination (MFED). Comprehensive experiments demonstrate that the proposed model can generate a more readable summary with accurate coverage of factual aspects as well as informing the user with potential missing facts detected from the input dialogue for further human intervention.

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arXiv2021

A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff and Service Satisfaction Analysis

Chatbot is increasingly thriving in different domains, however, because of unexpected discourse complexity and training data sparseness, its potential distrust hatches vital apprehension. Recently, Machine-Human Chatting Handoff (MHCH), predicting chatbot failure and enabling human-algorithm collaboration to enhance chatbot quality, has attracted increasing attention from industry and academia. In this study, we propose a novel model, Role-Selected Sharing Network (RSSN), which integrates both dialogue satisfaction estimation and handoff prediction in one multi-task learning framework. Unlike prior efforts in dialog mining, by utilizing local user satisfaction as a bridge, global satisfaction detector and handoff predictor can effectively exchange critical information. Specifically, we decouple the relation and interaction between the two tasks by the role information after the shared encoder. Extensive experiments on two public datasets demonstrate the effectiveness of our model.

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arXiv2021

Biomedical Question Answering: A Survey of Approaches and Challenges

Automatic Question Answering (QA) has been successfully applied in various domains such as search engines and chatbots. Biomedical QA (BQA), as an emerging QA task, enables innovative applications to effectively perceive, access and understand complex biomedical knowledge. There have been tremendous developments of BQA in the past two decades, which we classify into 5 distinctive approaches: classic, information retrieval, machine reading comprehension, knowledge base and question entailment approaches. In this survey, we introduce available datasets and representative methods of each BQA approach in detail. Despite the developments, BQA systems are still immature and rarely used in real-life settings. We identify and characterize several key challenges in BQA that might lead to this issue, and discuss some potential future directions to explore.

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arXiv2021

A Neural Conversation Generation Model via Equivalent Shared Memory Investigation

Conversation generation as a challenging task in Natural Language Generation (NLG) has been increasingly attracting attention over the last years. A number of recent works adopted sequence-to-sequence structures along with external knowledge, which successfully enhanced the quality of generated conversations. Nevertheless, few works utilized the knowledge extracted from similar conversations for utterance generation. Taking conversations in customer service and court debate domains as examples, it is evident that essential entities/phrases, as well as their associated logic and inter-relationships can be extracted and borrowed from similar conversation instances. Such information could provide useful signals for improving conversation generation. In this paper, we propose a novel reading and memory framework called Deep Reading Memory Network (DRMN) which is capable of remembering useful information of similar conversations for improving utterance generation. We apply our model to two large-scale conversation datasets of justice and e-commerce fields. Experiments prove that the proposed model outperforms the state-of-the-art approaches.

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arXiv2021

Chinese E-Romance: Analyzing and Visualizing 7.92 Million Alibaba Valentine's Day Purchases

The days that precede Valentine's Day are characterized by extensive gift shopping activities all across the globe. In China, where much shopping takes place online, there has been an explosive growth in e-commerce sales during Valentine's Day over the recent years. This exploratory study investigates the extent to which each product category and each shopper group can exhibit romantic love within China's e-market throughout the 2 weeks leading up to 2019 Valentine's Day. Massive data from Alibaba, the biggest e-commerce retailer worldwide, are utilized to formulate an innovative romance index (RI) to quantitatively measure e-romantic values for products and shoppers. On this basis, millions of shoppers, along with their millions of products purchased around Valentine's Day, are analyzed as a case study to demonstrate their love consumption and romantic gift-giving. The results of the analysis are then illustrated to help understand Chinese e-romance based on the perspectives of different product categories and shopper groups. This empirical information visualization also contributes to improving the segmentation, targeting, and positioning of China's e-market for Valentine's Day.

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arXiv2021

Legal Judgment Prediction with Multi-Stage CaseRepresentation Learning in the Real Court Setting

Legal judgment prediction(LJP) is an essential task for legal AI. While prior methods studied on this topic in a pseudo setting by employing the judge-summarized case narrative as the input to predict the judgment, neglecting critical case life-cycle information in real court setting could threaten the case logic representation quality and prediction correctness. In this paper, we introduce a novel challenging dataset from real courtrooms to predict the legal judgment in a reasonably encyclopedic manner by leveraging the genuine input of the case -- plaintiff's claims and court debate data, from which the case's facts are automatically recognized by comprehensively understanding the multi-role dialogues of the court debate, and then learnt to discriminate the claims so as to reach the final judgment through multi-task learning. An extensive set of experiments with a large civil trial data set shows that the proposed model can more accurately characterize the interactions among claims, fact and debate for legal judgment prediction, achieving significant improvements over strong state-of-the-art baselines. Moreover, the user study conducted with real judges and law school students shows the neural predictions can also be interpretable and easily observed, and thus enhancing the trial efficiency and judgment quality.

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arXiv2021

Unsupervised Summarization for Chat Logs with Topic-Oriented Ranking and Context-Aware Auto-Encoders

Automatic chat summarization can help people quickly grasp important information from numerous chat messages. Unlike conventional documents, chat logs usually have fragmented and evolving topics. In addition, these logs contain a quantity of elliptical and interrogative sentences, which make the chat summarization highly context dependent. In this work, we propose a novel unsupervised framework called RankAE to perform chat summarization without employing manually labeled data. RankAE consists of a topic-oriented ranking strategy that selects topic utterances according to centrality and diversity simultaneously, as well as a denoising auto-encoder that is carefully designed to generate succinct but context-informative summaries based on the selected utterances. To evaluate the proposed method, we collect a large-scale dataset of chat logs from a customer service environment and build an annotated set only for model evaluation. Experimental results show that RankAE significantly outperforms other unsupervised methods and is able to generate high-quality summaries in terms of relevance and topic coverage.

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arXiv2021

Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling

In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to address issues about specific topics. In this work, we focus on topic-oriented dialogue summarization, which generates highly abstractive summaries that preserve the main ideas from dialogues. In spoken dialogues, abundant dialogue noise and common semantics could obscure the underlying informative content, making the general topic modeling approaches difficult to apply. In addition, for customer service, role-specific information matters and is an indispensable part of a summary. To effectively perform topic modeling on dialogues and capture multi-role information, in this work we propose a novel topic-augmented two-stage dialogue summarizer (TDS) jointly with a saliency-aware neural topic model (SATM) for topic-oriented summarization of customer service dialogues. Comprehensive studies on a real-world Chinese customer service dataset demonstrated the superiority of our method against several strong baselines.

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arXiv2021

Adjacency List Oriented Relational Fact Extraction via Adaptive Multi-task Learning

Relational fact extraction aims to extract semantic triplets from unstructured text. In this work, we show that all of the relational fact extraction models can be organized according to a graph-oriented analytical perspective. An efficient model, aDjacency lIst oRiented rElational faCT (DIRECT), is proposed based on this analytical framework. To alleviate challenges of error propagation and sub-task loss equilibrium, DIRECT employs a novel adaptive multi-task learning strategy with dynamic sub-task loss balancing. Extensive experiments are conducted on two benchmark datasets, and results prove that the proposed model outperforms a series of state-of-the-art (SoTA) models for relational triplet extraction.

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arXiv2021

Cross-Domain Contract Element Extraction with a Bi-directional Feedback Clause-Element Relation Network

Contract element extraction (CEE) is the novel task of automatically identifying and extracting legally relevant elements such as contract dates, payments, and legislation references from contracts. Automatic methods for this task view it as a sequence labeling problem and dramatically reduce human labor. However, as contract genres and element types may vary widely, a significant challenge for this sequence labeling task is how to transfer knowledge from one domain to another, i.e., cross-domain CEE. Cross-domain CEE differs from cross-domain named entity recognition (NER) in two important ways. First, contract elements are far more fine-grained than named entities, which hinders the transfer of extractors. Second, the extraction zones for cross-domain CEE are much larger than for cross-domain NER. As a result, the contexts of elements from different domains can be more diverse. We propose a framework, the Bi-directional Feedback cLause-Element relaTion network (Bi-FLEET), for the cross-domain CEE task that addresses the above challenges. Bi-FLEET has three main components: (1) a context encoder, (2) a clause-element relation encoder, and (3) an inference layer. To incorporate invariant knowledge about element and clause types, a clause-element graph is constructed across domains and a hierarchical graph neural network is adopted in the clause-element relation encoder. To reduce the influence of context variations, a multi-task framework with a bi-directional feedback scheme is designed in the inference layer, conducting both clause classification and element extraction. The experimental results over both cross-domain NER and CEE tasks show that Bi-FLEET significantly outperforms state-of-the-art baselines.

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arXiv2021

Community-based Cyberreading for Information Understanding

Although the content in scientific publications is increasingly challenging, it is necessary to investigate another important problem, that of scientific information understanding. For this proposed problem, we investigate novel methods to assist scholars (readers) to better understand scientific publications by enabling physical and virtual collaboration. For physical collaboration, an algorithm will group readers together based on their profiles and reading behavior, and will enable the cyberreading collaboration within a online reading group. For virtual collaboration, instead of pushing readers to communicate with others, we cluster readers based on their estimated information needs. For each cluster, a learning to rank model will be generated to recommend readers' communitized resources (i.e., videos, slides, and wikis) to help them understand the target publication.

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arXiv2021

Chronological Citation Recommendation with Time Preference

Citation recommendation is an important task to assist scholars in finding candidate literature to cite. Traditional studies focus on static models of recommending citations, which do not explicitly distinguish differences between papers that are caused by temporal variations. Although, some researchers have investigated chronological citation recommendation by adding time related function or modeling textual topics dynamically. These solutions can hardly cope with function generalization or cold-start problems when there is no information for user profiling or there are isolated papers never being cited. With the rise and fall of science paradigms, scientific topics tend to change and evolve over time. People would have the time preference when citing papers, since most of the theoretical basis exist in classical readings that published in old time, while new techniques are proposed in more recent papers. To explore chronological citation recommendation, this paper wants to predict the time preference based on user queries, which is a probability distribution of citing papers published in different time slices. Then, we use this time preference to re-rank the initial citation list obtained by content-based filtering. Experimental results demonstrate that task performance can be further enhanced by time preference and it's flexible to be added in other citation recommendation frameworks.

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arXiv2020

Time to Transfer: Predicting and Evaluating Machine-Human Chatting Handoff

Is chatbot able to completely replace the human agent? The short answer could be - "it depends...". For some challenging cases, e.g., dialogue's topical spectrum spreads beyond the training corpus coverage, the chatbot may malfunction and return unsatisfied utterances. This problem can be addressed by introducing the Machine-Human Chatting Handoff (MHCH), which enables human-algorithm collaboration. To detect the normal/transferable utterances, we propose a Difficulty-Assisted Matching Inference (DAMI) network, utilizing difficulty-assisted encoding to enhance the representations of utterances. Moreover, a matching inference mechanism is introduced to capture the contextual matching features. A new evaluation metric, Golden Transfer within Tolerance (GT-T), is proposed to assess the performance by considering the tolerance property of the MHCH. To provide insights into the task and validate the proposed model, we collect two new datasets. Extensive experimental results are presented and contrasted against a series of baseline models to demonstrate the efficacy of our model on MHCH.

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arXiv2020

Cross Copy Network for Dialogue Generation

In the past few years, audiences from different fields witness the achievements of sequence-to-sequence models (e.g., LSTM+attention, Pointer Generator Networks, and Transformer) to enhance dialogue content generation. While content fluency and accuracy often serve as the major indicators for model training, dialogue logics, carrying critical information for some particular domains, are often ignored. Take customer service and court debate dialogue as examples, compatible logics can be observed across different dialogue instances, and this information can provide vital evidence for utterance generation. In this paper, we propose a novel network architecture - Cross Copy Networks(CCN) to explore the current dialog context and similar dialogue instances' logical structure simultaneously. Experiments with two tasks, court debate and customer service content generation, proved that the proposed algorithm is superior to existing state-of-art content generation models.

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arXiv2020

Predicting Clinical Trial Results by Implicit Evidence Integration

Clinical trials provide essential guidance for practicing Evidence-Based Medicine, though often accompanying with unendurable costs and risks. To optimize the design of clinical trials, we introduce a novel Clinical Trial Result Prediction (CTRP) task. In the CTRP framework, a model takes a PICO-formatted clinical trial proposal with its background as input and predicts the result, i.e. how the Intervention group compares with the Comparison group in terms of the measured Outcome in the studied Population. While structured clinical evidence is prohibitively expensive for manual collection, we exploit large-scale unstructured sentences from medical literature that implicitly contain PICOs and results as evidence. Specifically, we pre-train a model to predict the disentangled results from such implicit evidence and fine-tune the model with limited data on the downstream datasets. Experiments on the benchmark Evidence Integration dataset show that the proposed model outperforms the baselines by large margins, e.g., with a 10.7% relative gain over BioBERT in macro-F1. Moreover, the performance improvement is also validated on another dataset composed of clinical trials related to COVID-19.

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arXiv2020

Efficient Personalized Community Detection via Genetic Evolution

Personalized community detection aims to generate communities associated with user need on graphs, which benefits many downstream tasks such as node recommendation and link prediction for users, etc. It is of great importance but lack of enough attention in previous studies which are on topics of user-independent, semi-supervised, or top-K user-centric community detection. Meanwhile, most of their models are time consuming due to the complex graph structure. Different from these topics, personalized community detection requires to provide higher-resolution partition on nodes that are more relevant to user need while coarser manner partition on the remaining less relevant nodes. In this paper, to solve this task in an efficient way, we propose a genetic model including an offline and an online step. In the offline step, the user-independent community structure is encoded as a binary tree. And subsequently an online genetic pruning step is applied to partition the tree into communities. To accelerate the speed, we also deploy a distributed version of our model to run under parallel environment. Extensive experiments on multiple datasets show that our model outperforms the state-of-arts with significantly reduced running time.

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