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Xiuying Chen

Publications and source records attributed to Xiuying Chen.

At least 127 records · Page 7Linked to original sources

Learning towards Selective Data Augmentation for Dialogue Generation

As it is cumbersome and expensive to acquire a huge amount of data for training neural dialog models, data augmentation is proposed to effectively utilize existing training samples. However, current data augmentation techniques on the dialog generation task mostly augment all cases in the training dataset without considering the intrinsic attributes between different cases. We argue that not all cases are beneficial for augmentation task, and the cases suitable for augmentation should obey the following two attributes: (1) low-quality (the dialog model cannot generate a high-quality response for the case), (2) representative (the case should represent the property of the whole dataset). Herein, we explore this idea by proposing a Selective Data Augmentation framework (SDA) for the response generation task. SDA employs a dual adversarial network to select the lowest quality and most representative data points for augmentation in one stage. Extensive experiments conducted on two publicly available datasets, i.e., DailyDialog and OpenSubtitles, show that our framework can improve the response generation performance with respect to various metrics.

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Towards Personalized Review Summarization by Modeling Historical Reviews from Customer and Product Separately

Review summarization is a non-trivial task that aims to summarize the main idea of the product review in the E-commerce website. Different from the document summary which only needs to focus on the main facts described in the document, review summarization should not only summarize the main aspects mentioned in the review but also reflect the personal style of the review author. Although existing review summarization methods have incorporated the historical reviews of both customer and product, they usually simply concatenate and indiscriminately model this two heterogeneous information into a long sequence. Moreover, the rating information can also provide a high-level abstraction of customer preference, it has not been used by the majority of methods. In this paper, we propose the Heterogeneous Historical Review aware Review Summarization Model (HHRRS) which separately models the two types of historical reviews with the rating information by a graph reasoning module with a contrastive loss. We employ a multi-task framework that conducts the review sentiment classification and summarization jointly. Extensive experiments on four benchmark datasets demonstrate the superiority of HHRRS on both tasks.

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EZInterviewer: To Improve Job Interview Performance with Mock Interview Generator

Interview has been regarded as one of the most crucial step for recruitment. To fully prepare for the interview with the recruiters, job seekers usually practice with mock interviews between each other. However, such a mock interview with peers is generally far away from the real interview experience: the mock interviewers are not guaranteed to be professional and are not likely to behave like a real interviewer. Due to the rapid growth of online recruitment in recent years, recruiters tend to have online interviews, which makes it possible to collect real interview data from real interviewers. In this paper, we propose a novel application named EZInterviewer, which aims to learn from the online interview data and provides mock interview services to the job seekers. The task is challenging in two ways: (1) the interview data are now available but still of low-resource; (2) to generate meaningful and relevant interview dialogs requires thorough understanding of both resumes and job descriptions. To address the low-resource challenge, EZInterviewer is trained on a very small set of interview dialogs. The key idea is to reduce the number of parameters that rely on interview dialogs by disentangling the knowledge selector and dialog generator so that most parameters can be trained with ungrounded dialogs as well as the resume data that are not low-resource. Evaluation results on a real-world job interview dialog dataset indicate that we achieve promising results to generate mock interviews. With the help of EZInterviewer, we hope to make mock interview practice become easier for job seekers.

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Follow the Timeline! Generating Abstractive and Extractive Timeline Summary in Chronological Order

Nowadays, time-stamped web documents related to a general news query floods spread throughout the Internet, and timeline summarization targets concisely summarizing the evolution trajectory of events along the timeline. Unlike traditional document summarization, timeline summarization needs to model the time series information of the input events and summarize important events in chronological order. To tackle this challenge, in this paper, we propose a Unified Timeline Summarizer (UTS) that can generate abstractive and extractive timeline summaries in time order. Concretely, in the encoder part, we propose a graph-based event encoder that relates multiple events according to their content dependency and learns a global representation of each event. In the decoder part, to ensure the chronological order of the abstractive summary, we propose to extract the feature of event-level attention in its generation process with sequential information remained and use it to simulate the evolutionary attention of the ground truth summary. The event-level attention can also be used to assist in extracting summary, where the extracted summary also comes in time sequence. We augment the previous Chinese large-scale timeline summarization dataset and collect a new English timeline dataset. Extensive experiments conducted on these datasets and on the out-of-domain Timeline 17 dataset show that UTS achieves state-of-the-art performance in terms of both automatic and human evaluations.

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Scientific Paper Extractive Summarization Enhanced by Citation Graphs

In a citation graph, adjacent paper nodes share related scientific terms and topics. The graph thus conveys unique structure information of document-level relatedness that can be utilized in the paper summarization task, for exploring beyond the intra-document information. In this work, we focus on leveraging citation graphs to improve scientific paper extractive summarization under different settings. We first propose a Multi-granularity Unsupervised Summarization model (MUS) as a simple and low-cost solution to the task. MUS finetunes a pre-trained encoder model on the citation graph by link prediction tasks. Then, the abstract sentences are extracted from the corresponding paper considering multi-granularity information. Preliminary results demonstrate that citation graph is helpful even in a simple unsupervised framework. Motivated by this, we next propose a Graph-based Supervised Summarization model (GSS) to achieve more accurate results on the task when large-scale labeled data are available. Apart from employing the link prediction as an auxiliary task, GSS introduces a gated sentence encoder and a graph information fusion module to take advantage of the graph information to polish the sentence representation. Experiments on a public benchmark dataset show that MUS and GSS bring substantial improvements over the prior state-of-the-art model.

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Towards Improving Faithfulness in Abstractive Summarization

Despite the success achieved in neural abstractive summarization based on pre-trained language models, one unresolved issue is that the generated summaries are not always faithful to the input document. There are two possible causes of the unfaithfulness problem: (1) the summarization model fails to understand or capture the gist of the input text, and (2) the model over-relies on the language model to generate fluent but inadequate words. In this work, we propose a Faithfulness Enhanced Summarization model (FES), which is designed for addressing these two problems and improving faithfulness in abstractive summarization. For the first problem, we propose to use question-answering (QA) to examine whether the encoder fully grasps the input document and can answer the questions on the key information in the input. The QA attention on the proper input words can also be used to stipulate how the decoder should attend to the source. For the second problem, we introduce a max-margin loss defined on the difference between the language and the summarization model, aiming to prevent the overconfidence of the language model. Extensive experiments on two benchmark summarization datasets, CNN/DM and XSum, demonstrate that our model significantly outperforms strong baselines. The evaluation of factual consistency also shows that our model generates more faithful summaries than baselines.

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Target-aware Abstractive Related Work Generation with Contrastive Learning

The related work section is an important component of a scientific paper, which highlights the contribution of the target paper in the context of the reference papers. Authors can save their time and effort by using the automatically generated related work section as a draft to complete the final related work. Most of the existing related work section generation methods rely on extracting off-the-shelf sentences to make a comparative discussion about the target work and the reference papers. However, such sentences need to be written in advance and are hard to obtain in practice. Hence, in this paper, we propose an abstractive target-aware related work generator (TAG), which can generate related work sections consisting of new sentences. Concretely, we first propose a target-aware graph encoder, which models the relationships between reference papers and the target paper with target-centered attention mechanisms. In the decoding process, we propose a hierarchical decoder that attends to the nodes of different levels in the graph with keyphrases as semantic indicators. Finally, to generate a more informative related work, we propose multi-level contrastive optimization objectives, which aim to maximize the mutual information between the generated related work with the references and minimize that with non-references. Extensive experiments on two public scholar datasets show that the proposed model brings substantial improvements over several strong baselines in terms of automatic and tailored human evaluations.

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HeteroQA: Learning towards Question-and-Answering through Multiple Information Sources via Heterogeneous Graph Modeling

Community Question Answering (CQA) is a well-defined task that can be used in many scenarios, such as E-Commerce and online user community for special interests. In these communities, users can post articles, give comment, raise a question and answer it. These data form the heterogeneous information sources where each information source have their own special structure and context (comments attached to an article or related question with answers). Most of the CQA methods only incorporate articles or Wikipedia to extract knowledge and answer the user's question. However, various types of information sources in the community are not fully explored by these CQA methods and these multiple information sources (MIS) can provide more related knowledge to user's questions. Thus, we propose a question-aware heterogeneous graph transformer to incorporate the MIS in the user community to automatically generate the answer. To evaluate our proposed method, we conduct the experiments on two datasets: $\text{MSM}^{\text{plus}}$ the modified version of benchmark dataset MS-MARCO and the AntQA dataset which is the first large-scale CQA dataset with four types of MIS. Extensive experiments on two datasets show that our model outperforms all the baselines in terms of all the metrics.

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How does Truth Evolve into Fake News? An Empirical Study of Fake News Evolution

Automatically identifying fake news from the Internet is a challenging problem in deception detection tasks. Online news is modified constantly during its propagation, e.g., malicious users distort the original truth and make up fake news. However, the continuous evolution process would generate unprecedented fake news and cheat the original model. We present the Fake News Evolution (FNE) dataset: a new dataset tracking the fake news evolution process. Our dataset is composed of 950 paired data, each of which consists of articles representing the three significant phases of the evolution process, which are the truth, the fake news, and the evolved fake news. We observe the features during the evolution and they are the disinformation techniques, text similarity, top 10 keywords, classification accuracy, parts of speech, and sentiment properties.

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Reasoning in Dialog: Improving Response Generation by Context Reading Comprehension

In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog context to generate a reasonable response. Hence, in this paper, we propose to improve the response generation performance by examining the model's ability to answer a reading comprehension question, where the question is focused on the omitted information in the dialog. Enlightened by the multi-task learning scheme, we propose a joint framework that unifies these two tasks, sharing the same encoder to extract the common and task-invariant features with different decoders to learn task-specific features. To better fusing information from the question and the dialog history in the encoding part, we propose to augment the Transformer architecture with a memory updater, which is designed to selectively store and update the history dialog information so as to support downstream tasks. For the experiment, we employ human annotators to write and examine a large-scale dialog reading comprehension dataset. Extensive experiments are conducted on this dataset, and the results show that the proposed model brings substantial improvements over several strong baselines on both tasks. In this way, we demonstrate that reasoning can indeed help better response generation and vice versa. We release our large-scale dataset for further research.

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The Style-Content Duality of Attractiveness: Learning to Write Eye-Catching Headlines via Disentanglement

Eye-catching headlines function as the first device to trigger more clicks, bringing reciprocal effect between producers and viewers. Producers can obtain more traffic and profits, and readers can have access to outstanding articles. When generating attractive headlines, it is important to not only capture the attractive content but also follow an eye-catching written style. In this paper, we propose a Disentanglement-based Attractive Headline Generator (DAHG) that generates headline which captures the attractive content following the attractive style. Concretely, we first devise a disentanglement module to divide the style and content of an attractive prototype headline into latent spaces, with two auxiliary constraints to ensure the two spaces are indeed disentangled. The latent content information is then used to further polish the document representation and help capture the salient part. Finally, the generator takes the polished document as input to generate headline under the guidance of the attractive style. Extensive experiments on the public Kuaibao dataset show that DAHG achieves state-of-the-art performance. Human evaluation also demonstrates that DAHG triggers 22% more clicks than existing models.

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Meaningful Answer Generation of E-Commerce Question-Answering

In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we focus on the task of product-aware answer generation, which learns to generate an accurate and complete answer from large-scale unlabeled e-commerce reviews and product attributes. However, safe answer problems pose significant challenges to text generation tasks, and e-commerce question-answering task is no exception. To generate more meaningful answers, in this paper, we propose a novel generative neural model, called the Meaningful Product Answer Generator (MPAG), which alleviates the safe answer problem by taking product reviews, product attributes, and a prototype answer into consideration. Product reviews and product attributes are used to provide meaningful content, while the prototype answer can yield a more diverse answer pattern. To this end, we propose a novel answer generator with a review reasoning module and a prototype answer reader. Our key idea is to obtain the correct question-aware information from a large scale collection of reviews and learn how to write a coherent and meaningful answer from an existing prototype answer. To be more specific, we propose a read-and-write memory consisting of selective writing units to conduct reasoning among these reviews. We then employ a prototype reader consisting of comprehensive matching to extract the answer skeleton from the prototype answer. Finally, we propose an answer editor to generate the final answer by taking the question and the above parts as input. Conducted on a real-world dataset collected from an e-commerce platform, extensive experimental results show that our model achieves state-of-the-art performance in terms of both automatic metrics and human evaluations. Human evaluation also demonstrates that our model can consistently generate specific and proper answers.

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Learning to Respond with Your Favorite Stickers: A Framework of Unifying Multi-Modality and User Preference in Multi-Turn Dialog

Stickers with vivid and engaging expressions are becoming increasingly popular in online messaging apps, and some works are dedicated to automatically select sticker response by matching the stickers image with previous utterances. However, existing methods usually focus on measuring the matching degree between the dialog context and sticker image, which ignores the user preference of using stickers. Hence, in this paper, we propose to recommend an appropriate sticker to user based on multi-turn dialog context and sticker using history of user. Two main challenges are confronted in this task. One is to model the sticker preference of user based on the previous sticker selection history. Another challenge is to jointly fuse the user preference and the matching between dialog context and candidate sticker into final prediction making. To tackle these challenges, we propose a \emph{Preference Enhanced Sticker Response Selector} (PESRS) model. Specifically, PESRS first employs a convolutional based sticker image encoder and a self-attention based multi-turn dialog encoder to obtain the representation of stickers and utterances. Next, deep interaction network is proposed to conduct deep matching between the sticker and each utterance. Then, we model the user preference by using the recently selected stickers as input, and use a key-value memory network to store the preference representation. PESRS then learns the short-term and long-term dependency between all interaction results by a fusion network, and dynamically fuse the user preference representation into the final sticker selection prediction. Extensive experiments conducted on a large-scale real-world dialog dataset show that our model achieves the state-of-the-art performance for all commonly-used metrics. Experiments also verify the effectiveness of each component of PESRS.

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VMSMO: Learning to Generate Multimodal Summary for Video-based News Articles

A popular multimedia news format nowadays is providing users with a lively video and a corresponding news article, which is employed by influential news media including CNN, BBC, and social media including Twitter and Weibo. In such a case, automatically choosing a proper cover frame of the video and generating an appropriate textual summary of the article can help editors save time, and readers make the decision more effectively. Hence, in this paper, we propose the task of Video-based Multimodal Summarization with Multimodal Output (VMSMO) to tackle such a problem. The main challenge in this task is to jointly model the temporal dependency of video with semantic meaning of article. To this end, we propose a Dual-Interaction-based Multimodal Summarizer (DIMS), consisting of a dual interaction module and multimodal generator. In the dual interaction module, we propose a conditional self-attention mechanism that captures local semantic information within video and a global-attention mechanism that handles the semantic relationship between news text and video from a high level. Extensive experiments conducted on a large-scale real-world VMSMO dataset show that DIMS achieves the state-of-the-art performance in terms of both automatic metrics and human evaluations.

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From Standard Summarization to New Tasks and Beyond: Summarization with Manifold Information

Text summarization is the research area aiming at creating a short and condensed version of the original document, which conveys the main idea of the document in a few words. This research topic has started to attract the attention of a large community of researchers, and it is nowadays counted as one of the most promising research areas. In general, text summarization algorithms aim at using a plain text document as input and then output a summary. However, in real-world applications, most of the data is not in a plain text format. Instead, there is much manifold information to be summarized, such as the summary for a web page based on a query in the search engine, extreme long document (e.g., academic paper), dialog history and so on. In this paper, we focus on the survey of these new summarization tasks and approaches in the real-world application.

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Learning to Respond with Stickers: A Framework of Unifying Multi-Modality in Multi-Turn Dialog

Stickers with vivid and engaging expressions are becoming increasingly popular in online messaging apps, and some works are dedicated to automatically select sticker response by matching text labels of stickers with previous utterances. However, due to their large quantities, it is impractical to require text labels for the all stickers. Hence, in this paper, we propose to recommend an appropriate sticker to user based on multi-turn dialog context history without any external labels. Two main challenges are confronted in this task. One is to learn semantic meaning of stickers without corresponding text labels. Another challenge is to jointly model the candidate sticker with the multi-turn dialog context. To tackle these challenges, we propose a sticker response selector (SRS) model. Specifically, SRS first employs a convolutional based sticker image encoder and a self-attention based multi-turn dialog encoder to obtain the representation of stickers and utterances. Next, deep interaction network is proposed to conduct deep matching between the sticker with each utterance in the dialog history. SRS then learns the short-term and long-term dependency between all interaction results by a fusion network to output the the final matching score. To evaluate our proposed method, we collect a large-scale real-world dialog dataset with stickers from one of the most popular online chatting platform. Extensive experiments conducted on this dataset show that our model achieves the state-of-the-art performance for all commonly-used metrics. Experiments also verify the effectiveness of each component of SRS. To facilitate further research in sticker selection field, we release this dataset of 340K multi-turn dialog and sticker pairs.

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RPM-Oriented Query Rewriting Framework for E-commerce Keyword-Based Sponsored Search

Sponsored search optimizes revenue and relevance, which is estimated by Revenue Per Mille (RPM). Existing sponsored search models are all based on traditional statistical models, which have poor RPM performance when queries follow a heavy-tailed distribution. Here, we propose an RPM-oriented Query Rewriting Framework (RQRF) which outputs related bid keywords that can yield high RPM. RQRF embeds both queries and bid keywords to vectors in the same implicit space, converting the rewriting probability between each query and keyword to the distance between the two vectors. For label construction, we propose an RPM-oriented sample construction method, labeling keywords based on whether or not they can lead to high RPM. Extensive experiments are conducted to evaluate performance of RQRF. In a one month large-scale real-world traffic of e-commerce sponsored search system, the proposed model significantly outperforms traditional baseline.

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How to Write Summaries with Patterns? Learning towards Abstractive Summarization through Prototype Editing

Under special circumstances, summaries should conform to a particular style with patterns, such as court judgments and abstracts in academic papers. To this end, the prototype document-summary pairs can be utilized to generate better summaries. There are two main challenges in this task: (1) the model needs to incorporate learned patterns from the prototype, but (2) should avoid copying contents other than the patternized words---such as irrelevant facts---into the generated summaries. To tackle these challenges, we design a model named Prototype Editing based Summary Generator (PESG). PESG first learns summary patterns and prototype facts by analyzing the correlation between a prototype document and its summary. Prototype facts are then utilized to help extract facts from the input document. Next, an editing generator generates new summary based on the summary pattern or extracted facts. Finally, to address the second challenge, a fact checker is used to estimate mutual information between the input document and generated summary, providing an additional signal for the generator. Extensive experiments conducted on a large-scale real-world text summarization dataset show that PESG achieves the state-of-the-art performance in terms of both automatic metrics and human evaluations.

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