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Yunyao Li

Publications and source records attributed to Yunyao Li.

At least 19 recordsLinked to original sources

TACO: Task-Aware Column Description Generation Using LLMs

Generating accurate and informative column descriptions (e.g. "membership status of customers" for the column name "cust_mem") is essential for a wide range of downstream NLP tasks on tabular data, including NL2SQL, table question answering, and entity linking. This problem arises in enterprises, domain sciences, government data portals, and so on. Despite its importance, most real-world datasets suffer from missing or cryptic documentation, often due to abbreviated column names or domain-specific jargon. Existing approaches largely rely on single-prompt large language models (LLMs), which struggle with three key issues: (i) inconsistent or incorrect handling of abbreviations, (ii) hallucinated or incomplete descriptions, and (iii) redundancy or vagueness that hinders downstream performance. We present TACO, a task-aware framework for automatic column description generation using LLMs. TACO introduces a three-step pipeline: (1) abbreviation expansion, which standardizes column names; (2) description generation, which produces initial semantic descriptions enriched with synonyms and search-oriented keywords; and (3) description revision, which refines these outputs using simulated downstream tasks. In addition, we investigate human-in-the-loop extensions and release new evaluation datasets for entity linking and schema enrichment. Extensive experiments across public and proprietary datasets show that TACO consistently outperforms existing methods, improving downstream task performance by up to 32%.

cs.CL

Humans' ALMANAC: A Human Collaboration Dataset of Action-Level Mental Model Annotations for Agent Collaboration

Recent advances in LLM agents have enabled complex cognitive capabilities, such as multi-step reasoning, planning, and tool use, that increasingly position these agents as human collaborators. Effective collaboration, however, requires collaborators to continuously maintain and align mental models of their own reasoning,partners' intentions, and shared goals during the collaborative process. Today's agents rarely develop such capabilities since they are primarily optimized for task completion, and the community lacks authentic human collaboration data with action-level mental model annotations that could guide agents toward process-level collaborative competence. To bridge this gap, we present ALMANAC, a dataset of Action-Level Mental model ANnotations for Agent Collaboration built from the Map Task, a classic dyadic routing task from social science. ALMANAC contains 2,987 collaboration actions, each paired with theory-informed mental model annotations that record the participants' self-reasoning, perceived partner intent, and perceived team goal. We benchmark six LLMs on predicting humans' next-turn behavior and mental models. Our results demonstrate ALMANAC's utility in evaluating models' ability to simulate human collaborative behaviors and infer their underlying mental models.

cs.AI

ISEE: Interactive Semantic Enrichment for Database Fields

LLM-based agents are increasingly being deployed for data-related tasks, including data sense-making, exploration, and retrieval. However, their performance heavily depends on the clarity and completeness of data semantics. In practice, many field descriptions remain ambiguous or incomplete, as much of the essential context (e.g., the meaning of a customized field) originates from users' domain knowledge and is rarely documented publicly. This gap restricts the agents' task performance in downstream tasks, such as entity-linking. To bridge this gap, we introduce a novel and comprehensive Interactive SEmantic Enrichment system (ISEE). Given a data field description, ISEE measures its quality through a scoring system, gathers domain knowledge, and collaboratively enriches the semantics with users. Through a user study, automated user simulation, quantitative evaluation, and case study, we demonstrate that ISEE significantly reduces cognitive load, improves description quality, and enhances downstream task performance.

cs.AI

EvoSchema: Towards Text-to-SQL Robustness Against Schema Evolution

Neural text-to-SQL models, which translate natural language questions (NLQs) into SQL queries given a database schema, have achieved remarkable performance. However, database schemas frequently evolve to meet new requirements. Such schema evolution often leads to performance degradation for models trained on static schemas. Existing work either mainly focuses on simply paraphrasing some syntactic or semantic mappings among NLQ, DB and SQL, or lacks a comprehensive and controllable way to investigate the model robustness issue under the schema evolution, which is insufficient when facing the increasingly complex and rich database schema changes in reality, especially in the LLM era. To address the challenges posed by schema evolution, we present EvoSchema, a comprehensive benchmark designed to assess and enhance the robustness of text-to-SQL systems under real-world schema changes. EvoSchema introduces a novel schema evolution taxonomy, encompassing ten perturbation types across columnlevel and table-level modifications, systematically simulating the dynamic nature of database schemas. Through EvoSchema, we conduct an in-depth evaluation spanning different open source and closed-source LLMs, revealing that table-level perturbations have a significantly greater impact on model performance compared to column-level changes. Furthermore, EvoSchema inspires the development of more resilient text-to-SQL systems, in terms of both model training and database design. The models trained on EvoSchema's diverse schema designs can force the model to distinguish the schema difference for the same questions to avoid learning spurious patterns, which demonstrate remarkable robustness compared to those trained on unperturbed data on average. This benchmark offers valuable insights into model behavior and a path forward for designing systems capable of thriving in dynamic, real-world environments.

cs.DB

Feedback by Design: Understanding and Overcoming User Feedback Barriers in Conversational Agents

High-quality feedback is essential for effective human-AI interaction. It bridges knowledge gaps, corrects digressions, and shapes system behavior; both during interaction and throughout model development. Yet despite its importance, human feedback to AI is often infrequent and low quality. This gap motivates a critical examination of human feedback during interactions with AIs. To understand and overcome the challenges preventing users from giving high-quality feedback, we conducted two studies examining feedback dynamics between humans and conversational agents (CAs). Our formative study, through the lens of Grice's maxims, identified four Feedback Barriers -- Common Ground, Verifiability, Communication, and Informativeness -- that prevent high-quality feedback by users. Building on these findings, we derive three design desiderata and show that systems incorporating scaffolds aligned with these desiderata enabled users to provide higher-quality feedback. Finally, we detail a call for action to the broader AI community for advances in Large Language Models capabilities to overcome Feedback Barriers.

cs.HC

Human-LLM Collaborative Feature Engineering for Tabular Data

Large language models (LLMs) are increasingly used to automate feature engineering in tabular learning. Given task-specific information, LLMs can propose diverse feature transformation operations to enhance downstream model performance. However, current approaches typically assign the LLM as a black-box optimizer, responsible for both proposing and selecting operations based solely on its internal heuristics, which often lack calibrated estimations of operation utility and consequently lead to repeated exploration of low-yield operations without a principled strategy for prioritizing promising directions. In this paper, we propose a human-LLM collaborative feature engineering framework for tabular learning. We begin by decoupling the transformation operation proposal and selection processes, where LLMs are used solely to generate operation candidates, while the selection is guided by explicitly modeling the utility and uncertainty of each proposed operation. Since accurate utility estimation can be difficult especially in the early rounds of feature engineering, we design a mechanism within the framework that selectively elicits and incorporates human expert preference feedback, comparing which operations are more promising, into the selection process to help identify more effective operations. Our evaluations on both the synthetic study and the real user study demonstrate that the proposed framework improves feature engineering performance across a variety of tabular datasets and reduces users' cognitive load during the feature engineering process.

cs.LG

Is Passive Expertise-Based Personalization Enough? A Case Study in AI-Assisted Test-Taking

Novice and expert users have different systematic preferences in task-oriented dialogues. However, whether catering to these preferences actually improves user experience and task performance remains understudied. To investigate the effects of expertise-based personalization, we first built a version of an enterprise AI assistant with passive personalization. We then conducted a user study where participants completed timed exams, aided by the two versions of the AI assistant. Preliminary results indicate that passive personalization helps reduce task load and improve assistant perception, but reveal task-specific limitations that can be addressed through providing more user agency. These findings underscore the importance of combining active and passive personalization to optimize user experience and effectiveness in enterprise task-oriented environments.

cs.HC

Adobe Summit Concierge Evaluation with Human in the Loop

Generative AI assistants offer significant potential to enhance productivity, streamline information access, and improve user experience in enterprise contexts. In this work, we present Summit Concierge, a domain-specific AI assistant developed for Adobe Summit. The assistant handles a wide range of event-related queries and operates under real-world constraints such as data sparsity, quality assurance, and rapid deployment. To address these challenges, we adopt a human-in-the-loop development workflow that combines prompt engineering, retrieval grounding, and lightweight human validation. We describe the system architecture, development process, and real-world deployment outcomes. Our experience shows that agile, feedback-driven development enables scalable and reliable AI assistants, even in cold-start scenarios.

cs.AI

Evaluation and Incident Prevention in an Enterprise AI Assistant

Enterprise AI Assistants are increasingly deployed in domains where accuracy is paramount, making each erroneous output a potentially significant incident. This paper presents a comprehensive framework for monitoring, benchmarking, and continuously improving such complex, multi-component systems under active development by multiple teams. Our approach encompasses three key elements: (1) a hierarchical ``severity'' framework for incident detection that identifies and categorizes errors while attributing component-specific error rates, facilitating targeted improvements; (2) a scalable and principled methodology for benchmark construction, evaluation, and deployment, designed to accommodate multiple development teams, mitigate overfitting risks, and assess the downstream impact of system modifications; and (3) a continual improvement strategy leveraging multidimensional evaluation, enabling the identification and implementation of diverse enhancement opportunities. By adopting this holistic framework, organizations can systematically enhance the reliability and performance of their AI Assistants, ensuring their efficacy in critical enterprise environments. We conclude by discussing how this multifaceted evaluation approach opens avenues for various classes of enhancements, paving the way for more robust and trustworthy AI systems.

cs.AI

ECLAIR: Enhanced Clarification for Interactive Responses

We present ECLAIR (Enhanced CLArification for Interactive Responses), a novel unified and end-to-end framework for interactive disambiguation in enterprise AI assistants. ECLAIR generates clarification questions for ambiguous user queries and resolves ambiguity based on the user's response.We introduce a generalized architecture capable of integrating ambiguity information from multiple downstream agents, enhancing context-awareness in resolving ambiguities and allowing enterprise specific definition of agents. We further define agents within our system that provide domain-specific grounding information. We conduct experiments comparing ECLAIR to few-shot prompting techniques and demonstrate ECLAIR's superior performance in clarification question generation and ambiguity resolution.

cs.AI

ECLAIR: Enhanced Clarification for Interactive Responses in an Enterprise AI Assistant

Large language models (LLMs) have shown remarkable progress in understanding and generating natural language across various applications. However, they often struggle with resolving ambiguities in real-world, enterprise-level interactions, where context and domain-specific knowledge play a crucial role. In this demonstration, we introduce ECLAIR (Enhanced CLArification for Interactive Responses), a multi-agent framework for interactive disambiguation. ECLAIR enhances ambiguous user query clarification through an interactive process where custom agents are defined, ambiguity reasoning is conducted by the agents, clarification questions are generated, and user feedback is leveraged to refine the final response. When tested on real-world customer data, ECLAIR demonstrates significant improvements in clarification question generation compared to standard few-shot methods.

cs.CL

Text-to-SQL Domain Adaptation via Human-LLM Collaborative Data Annotation

Text-to-SQL models, which parse natural language (NL) questions to executable SQL queries, are increasingly adopted in real-world applications. However, deploying such models in the real world often requires adapting them to the highly specialized database schemas used in specific applications. We find that existing text-to-SQL models experience significant performance drops when applied to new schemas, primarily due to the lack of domain-specific data for fine-tuning. This data scarcity also limits the ability to effectively evaluate model performance in new domains. Continuously obtaining high-quality text-to-SQL data for evolving schemas is prohibitively expensive in real-world scenarios. To bridge this gap, we propose SQLsynth, a human-in-the-loop text-to-SQL data annotation system. SQLsynth streamlines the creation of high-quality text-to-SQL datasets through human-LLM collaboration in a structured workflow. A within-subjects user study comparing SQLsynth with manual annotation and ChatGPT shows that SQLsynth significantly accelerates text-to-SQL data annotation, reduces cognitive load, and produces datasets that are more accurate, natural, and diverse. Our code is available at https://github.com/magic-YuanTian/SQLsynth.

cs.HC

Detecting Ambiguities to Guide Query Rewrite for Robust Conversations in Enterprise AI Assistants

Multi-turn conversations with an Enterprise AI Assistant can be challenging due to conversational dependencies in questions, leading to ambiguities and errors. To address this, we propose an NLU-NLG framework for ambiguity detection and resolution through reformulating query automatically and introduce a new task called "Ambiguity-guided Query Rewrite." To detect ambiguities, we develop a taxonomy based on real user conversational logs and draw insights from it to design rules and extract features for a classifier which yields superior performance in detecting ambiguous queries, outperforming LLM-based baselines. Furthermore, coupling the query rewrite module with our ambiguity detecting classifier shows that this end-to-end framework can effectively mitigate ambiguities without risking unnecessary insertions of unwanted phrases for clear queries, leading to an improvement in the overall performance of the AI Assistant. Due to its significance, this has been deployed in the real world application, namely Adobe Experience Platform AI Assistant.

cs.CL

Comprehensive Evaluation for a Large Scale Knowledge Graph Question Answering Service

Question answering systems for knowledge graph (KGQA), answer factoid questions based on the data in the knowledge graph. KGQA systems are complex because the system has to understand the relations and entities in the knowledge-seeking natural language queries and map them to structured queries against the KG to answer them. In this paper, we introduce Chronos, a comprehensive evaluation framework for KGQA at industry scale. It is designed to evaluate such a multi-component system comprehensively, focusing on (1) end-to-end and component-level metrics, (2) scalable to diverse datasets and (3) a scalable approach to measure the performance of the system prior to release. In this paper, we discuss the unique challenges associated with evaluating KGQA systems at industry scale, review the design of Chronos, and how it addresses these challenges. We will demonstrate how it provides a base for data-driven decisions and discuss the challenges of using it to measure and improve a real-world KGQA system.

cs.CL

Federated Retrieval Augmented Generation for Multi-Product Question Answering

Recent advancements in Large Language Models and Retrieval-Augmented Generation have boosted interest in domain-specific question-answering for enterprise products. However, AI Assistants often face challenges in multi-product QA settings, requiring accurate responses across diverse domains. Existing multi-domain RAG-QA approaches either query all domains indiscriminately, increasing computational costs and LLM hallucinations, or rely on rigid resource selection, which can limit search results. We introduce MKP-QA, a novel multi-product knowledge-augmented QA framework with probabilistic federated search across domains and relevant knowledge. This method enhances multi-domain search quality by aggregating query-domain and query-passage probabilistic relevance. To address the lack of suitable benchmarks for multi-product QAs, we also present new datasets focused on three Adobe products: Adobe Experience Platform, Target, and Customer Journey Analytics. Our experiments show that MKP-QA significantly boosts multi-product RAG-QA performance in terms of both retrieval accuracy and response quality.

cs.CL

KG-TRICK: Unifying Textual and Relational Information Completion of Knowledge for Multilingual Knowledge Graphs

Multilingual knowledge graphs (KGs) provide high-quality relational and textual information for various NLP applications, but they are often incomplete, especially in non-English languages. Previous research has shown that combining information from KGs in different languages aids either Knowledge Graph Completion (KGC), the task of predicting missing relations between entities, or Knowledge Graph Enhancement (KGE), the task of predicting missing textual information for entities. Although previous efforts have considered KGC and KGE as independent tasks, we hypothesize that they are interdependent and mutually beneficial. To this end, we introduce KG-TRICK, a novel sequence-to-sequence framework that unifies the tasks of textual and relational information completion for multilingual KGs. KG-TRICK demonstrates that: i) it is possible to unify the tasks of KGC and KGE into a single framework, and ii) combining textual information from multiple languages is beneficial to improve the completeness of a KG. As part of our contributions, we also introduce WikiKGE10++, the largest manually-curated benchmark for textual information completion of KGs, which features over 25,000 entities across 10 diverse languages.

cs.CL

Enhancing Discoverability in Enterprise Conversational Systems with Proactive Question Suggestions

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in emerging systems with unfamiliar or evolving capabilities. This paper proposes a framework to enhance question suggestions in conversational enterprise AI systems by generating proactive, context-aware questions that try to address immediate user needs while improving feature discoverability. Our approach combines periodic user intent analysis at the population level with chat session-based question generation. We evaluate the framework using real-world data from the AI Assistant for Adobe Experience Platform (AEP), demonstrating the improved usefulness and system discoverability of the AI Assistant.

cs.CL

HierTOD: A Task-Oriented Dialogue System Driven by Hierarchical Goals

Task-Oriented Dialogue (TOD) systems assist users in completing tasks through natural language interactions, often relying on a single-layered workflow structure for slot-filling in public tasks, such as hotel bookings. However, in enterprise environments, which involve rich domain-specific knowledge, TOD systems face challenges due to task complexity and the lack of standardized documentation. In this work, we introduce HierTOD, an enterprise TOD system driven by hierarchical goals that can support composite workflows. By focusing on goal-driven interactions, our system serves a more proactive role, facilitating mixed-initiative dialogue and improving task completion. Equipped with components for natural language understanding, composite goal retriever, dialogue management, and response generation, backed by a well-organized data service with domain knowledge base and retrieval engine, HierTOD delivers efficient task assistance as judged by human evaluators. Furthermore, our system implementation unifies two TOD paradigms: slot-filling for information collection and step-by-step guidance for task execution. Our user study demonstrates the effectiveness and helpfulness of HierTOD in performing both paradigms.

cs.CL