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Zhaochun Ren

Publications and source records attributed to Zhaochun Ren.

At least 109 records · Page 6Linked to original sources
arXiv2024

Answer Retrieval in Legal Community Question Answering

The task of answer retrieval in the legal domain aims to help users to seek relevant legal advice from massive amounts of professional responses. Two main challenges hinder applying existing answer retrieval approaches in other domains to the legal domain: (1) a huge knowledge gap between lawyers and non-professionals; and (2) a mix of informal and formal content on legal QA websites. To tackle these challenges, we propose CE_FS, a novel cross-encoder (CE) re-ranker based on the fine-grained structured inputs. CE_FS uses additional structured information in the CQA data to improve the effectiveness of cross-encoder re-rankers. Furthermore, we propose LegalQA: a real-world benchmark dataset for evaluating answer retrieval in the legal domain. Experiments conducted on LegalQA show that our proposed method significantly outperforms strong cross-encoder re-rankers fine-tuned on MS MARCO. Our novel finding is that adding the question tags of each question besides the question description and title into the input of cross-encoder re-rankers structurally boosts the rankers' effectiveness. While we study our proposed method in the legal domain, we believe that our method can be applied in similar applications in other domains.

cs.IR↗
arXiv2023

On the Effectiveness of Unlearning in Session-Based Recommendation

Session-based recommendation predicts users' future interests from previous interactions in a session. Despite the memorizing of historical samples, the request of unlearning, i.e., to remove the effect of certain training samples, also occurs for reasons such as user privacy or model fidelity. However, existing studies on unlearning are not tailored for the session-based recommendation. On the one hand, these approaches cannot achieve satisfying unlearning effects due to the collaborative correlations and sequential connections between the unlearning item and the remaining items in the session. On the other hand, seldom work has conducted the research to verify the unlearning effectiveness in the session-based recommendation scenario. In this paper, we propose SRU, a session-based recommendation unlearning framework, which enables high unlearning efficiency, accurate recommendation performance, and improved unlearning effectiveness in session-based recommendation. Specifically, we first partition the training sessions into separate sub-models according to the similarity across the sessions, then we utilize an attention-based aggregation layer to fuse the hidden states according to the correlations between the session and the centroid of the data in the sub-model. To improve the unlearning effectiveness, we further propose three extra data deletion strategies, including collaborative extra deletion (CED), neighbor extra deletion (NED), and random extra deletion (RED). Besides, we propose an evaluation metric that measures whether the unlearning sample can be inferred after the data deletion to verify the unlearning effectiveness. We implement SRU with three representative session-based recommendation models and conduct experiments on three benchmark datasets. Experimental results demonstrate the effectiveness of our methods.

cs.IR↗
arXiv2023

Confucius: Iterative Tool Learning from Introspection Feedback by Easy-to-Difficult Curriculum

Augmenting large language models (LLMs) with external tools has emerged as a promising approach to extending the capability of LLMs. Although some works employ open-source LLMs for the tool learning task, most of them are trained in a controlled environment in which LLMs only learn to execute the human-provided tools. However, selecting proper tools from the large toolset is also a crucial ability for the tool learning model to be applied in real-world applications. Existing methods usually directly employ self-instruction methods to train the model, which ignores differences in tool complexity. In this paper, we propose the Confucius, a novel tool learning framework to train LLM to use complicated tools in real-world scenarios, which contains two main phases: (1) We first propose a multi-stage learning method to teach the LLM to use various tools from an easy-to-difficult curriculum; (2) thenceforth, we propose the Iterative Self-instruct from Introspective Feedback (ISIF) to dynamically construct the dataset to improve the ability to use the complicated tool. Extensive experiments conducted on both controlled and real-world settings demonstrate the superiority of our tool learning framework in the real-world application scenarios compared to both tuning-free (e.g. ChatGPT, Claude) and tuning-based baselines (e.g. GPT4Tools).

cs.AI↗
arXiv2023

Debiasing Sequential Recommenders through Distributionally Robust Optimization over System Exposure

Sequential recommendation (SR) models are typically trained on user-item interactions which are affected by the system exposure bias, leading to the user preference learned from the biased SR model not being fully consistent with the true user preference. Exposure bias refers to the fact that user interactions are dependent upon the partial items exposed to the user. Existing debiasing methods do not make full use of the system exposure data and suffer from sub-optimal recommendation performance and high variance. In this paper, we propose to debias sequential recommenders through Distributionally Robust Optimization (DRO) over system exposure data. The key idea is to utilize DRO to optimize the worst-case error over an uncertainty set to safeguard the model against distributional discrepancy caused by the exposure bias. The main challenge to apply DRO for exposure debiasing in SR lies in how to construct the uncertainty set and avoid the overestimation of user preference on biased samples. Moreover, how to evaluate the debiasing effect on biased test set is also an open question. To this end, we first introduce an exposure simulator trained upon the system exposure data to calculate the exposure distribution, which is then regarded as the nominal distribution to construct the uncertainty set of DRO. Then, we introduce a penalty to items with high exposure probability to avoid the overestimation of user preference for biased samples. Finally, we design a debiased self-normalized inverse propensity score (SNIPS) evaluator for evaluating the debiasing effect on the biased offline test set. We conduct extensive experiments on two real-world datasets to verify the effectiveness of the proposed methods. Experimental results demonstrate the superior exposure debiasing performance of proposed methods. Codes and data are available at \url{https://github.com/nancheng58/DebiasedSR_DRO}.

cs.IR↗
arXiv2023

Multi-Defendant Legal Judgment Prediction via Hierarchical Reasoning

Multiple defendants in a criminal fact description generally exhibit complex interactions, and cannot be well handled by existing Legal Judgment Prediction (LJP) methods which focus on predicting judgment results (e.g., law articles, charges, and terms of penalty) for single-defendant cases. To address this problem, we propose the task of multi-defendant LJP, which aims to automatically predict the judgment results for each defendant of multi-defendant cases. Two challenges arise with the task of multi-defendant LJP: (1) indistinguishable judgment results among various defendants; and (2) the lack of a real-world dataset for training and evaluation. To tackle the first challenge, we formalize the multi-defendant judgment process as hierarchical reasoning chains and introduce a multi-defendant LJP method, named Hierarchical Reasoning Network (HRN), which follows the hierarchical reasoning chains to determine criminal relationships, sentencing circumstances, law articles, charges, and terms of penalty for each defendant. To tackle the second challenge, we collect a real-world multi-defendant LJP dataset, namely MultiLJP, to accelerate the relevant research in the future. Extensive experiments on MultiLJP verify the effectiveness of our proposed HRN.

cs.CL↗
arXiv2023

Learning Robust Sequential Recommenders through Confident Soft Labels

Sequential recommenders that are trained on implicit feedback are usually learned as a multi-class classification task through softmax-based loss functions on one-hot class labels. However, one-hot training labels are sparse and may lead to biased training and sub-optimal performance. Dense, soft labels have been shown to help improve recommendation performance. But how to generate high-quality and confident soft labels from noisy sequential interactions between users and items is still an open question. We propose a new learning framework for sequential recommenders, CSRec, which introduces confident soft labels to provide robust guidance when learning from user-item interactions. CSRec contains a teacher module that generates high-quality and confident soft labels and a student module that acts as the target recommender and is trained on the combination of dense, soft labels and sparse, one-hot labels. We propose and compare three approaches to constructing the teacher module: (i) model-level, (ii) data-level, and (iii) training-level. To evaluate the effectiveness and generalization ability of CSRec, we conduct experiments using various state-of-the-art sequential recommendation models as the target student module on four benchmark datasets. Our experimental results demonstrate that CSRec is effective in training better performing sequential recommenders.

cs.IR↗
arXiv2023

Metaphorical User Simulators for Evaluating Task-oriented Dialogue Systems

Task-oriented dialogue systems (TDSs) are assessed mainly in an offline setting or through human evaluation. The evaluation is often limited to single-turn or is very time-intensive. As an alternative, user simulators that mimic user behavior allow us to consider a broad set of user goals to generate human-like conversations for simulated evaluation. Employing existing user simulators to evaluate TDSs is challenging as user simulators are primarily designed to optimize dialogue policies for TDSs and have limited evaluation capabilities. Moreover, the evaluation of user simulators is an open challenge. In this work, we propose a metaphorical user simulator for end-to-end TDS evaluation, where we define a simulator to be metaphorical if it simulates user's analogical thinking in interactions with systems. We also propose a tester-based evaluation framework to generate variants, i.e., dialogue systems with different capabilities. Our user simulator constructs a metaphorical user model that assists the simulator in reasoning by referring to prior knowledge when encountering new items. We estimate the quality of simulators by checking the simulated interactions between simulators and variants. Our experiments are conducted using three TDS datasets. The proposed user simulator demonstrates better consistency with manual evaluation than an agenda-based simulator and a seq2seq model on three datasets; our tester framework demonstrates efficiency and has been tested on multiple tasks, such as conversational recommendation and e-commerce dialogues.

cs.CL↗
arXiv2023

Instruction Distillation Makes Large Language Models Efficient Zero-shot Rankers

Recent studies have demonstrated the great potential of Large Language Models (LLMs) serving as zero-shot relevance rankers. The typical approach involves making comparisons between pairs or lists of documents. Although effective, these listwise and pairwise methods are not efficient and also heavily rely on intricate prompt engineering. To tackle this problem, we introduce a novel instruction distillation method. The key idea is to distill the pairwise ranking ability of open-sourced LLMs to a simpler but more efficient pointwise ranking. Specifically, given the same LLM, we first rank documents using the effective pairwise approach with complex instructions, and then distill the teacher predictions to the pointwise approach with simpler instructions. Evaluation results on the BEIR, TREC, and ReDial datasets demonstrate that instruction distillation can improve efficiency by 10 to 100x and also enhance the ranking performance of LLMs. Furthermore, our approach surpasses the performance of existing supervised methods like monoT5 and is on par with the state-of-the-art zero-shot methods. The code to reproduce our results is available at www.github.com/sunnweiwei/RankGPT.

cs.IR↗
arXiv2023

DiQAD: A Benchmark Dataset for End-to-End Open-domain Dialogue Assessment

Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence or the dialogues are conversed between annotators far from real user settings. In this paper, we release a large-scale dialogue quality assessment dataset (DiQAD), for automatically assessing open-domain dialogue quality. Specifically, we (1) establish the assessment criteria based on the dimensions conforming to human judgements on dialogue qualities, and (2) annotate large-scale dialogues that conversed between real users based on these annotation criteria, which contains around 100,000 dialogues. We conduct several experiments and report the performances of the baselines as the benchmark on DiQAD. The dataset is openly accessible at https://github.com/yukunZhao/Dataset_Dialogue_quality_evaluation.

cs.CL↗
arXiv2023

Generalizing Few-Shot Named Entity Recognizers to Unseen Domains with Type-Related Features

Few-shot named entity recognition (NER) has shown remarkable progress in identifying entities in low-resource domains. However, few-shot NER methods still struggle with out-of-domain (OOD) examples due to their reliance on manual labeling for the target domain. To address this limitation, recent studies enable generalization to an unseen target domain with only a few labeled examples using data augmentation techniques. Two important challenges remain: First, augmentation is limited to the training data, resulting in minimal overlap between the generated data and OOD examples. Second, knowledge transfer is implicit and insufficient, severely hindering model generalizability and the integration of knowledge from the source domain. In this paper, we propose a framework, prompt learning with type-related features (PLTR), to address these challenges. To identify useful knowledge in the source domain and enhance knowledge transfer, PLTR automatically extracts entity type-related features (TRFs) based on mutual information criteria. To bridge the gap between training and OOD data, PLTR generates a unique prompt for each unseen example by selecting relevant TRFs. We show that PLTR achieves significant performance improvements on in-domain and cross-domain datasets. The use of PLTR facilitates model adaptation and increases representation similarities between the source and unseen domains.

cs.IR↗
arXiv2023

RADE: Reference-Assisted Dialogue Evaluation for Open-Domain Dialogue

Evaluating open-domain dialogue systems is challenging for reasons such as the one-to-many problem, i.e., many appropriate responses other than just the golden response. As of now, automatic evaluation methods need better consistency with humans, while reliable human evaluation can be time- and cost-intensive. To this end, we propose the Reference-Assisted Dialogue Evaluation (RADE) approach under the multi-task learning framework, which leverages the pre-created utterance as reference other than the gold response to relief the one-to-many problem. Specifically, RADE explicitly compares reference and the candidate response to predict their overall scores. Moreover, an auxiliary response generation task enhances prediction via a shared encoder. To support RADE, we extend three datasets with additional rated responses other than just a golden response by human annotation. Experiments on our three datasets and two existing benchmarks demonstrate the effectiveness of our method, where Pearson, Spearman, and Kendall correlations with human evaluation outperform state-of-the-art baselines.

cs.CL↗
arXiv2023

Iteratively Learning Representations for Unseen Entities with Inter-Rule Correlations

Recent work on knowledge graph completion (KGC) focused on learning embeddings of entities and relations in knowledge graphs. These embedding methods require that all test entities are observed at training time, resulting in a time-consuming retraining process for out-of-knowledge-graph (OOKG) entities. To address this issue, current inductive knowledge embedding methods employ graph neural networks (GNNs) to represent unseen entities by aggregating information of known neighbors. They face three important challenges: (i) data sparsity, (ii) the presence of complex patterns in knowledge graphs (e.g., inter-rule correlations), and (iii) the presence of interactions among rule mining, rule inference, and embedding. In this paper, we propose a virtual neighbor network with inter-rule correlations (VNC) that consists of three stages: (i) rule mining, (ii) rule inference, and (iii) embedding. In the rule mining process, to identify complex patterns in knowledge graphs, both logic rules and inter-rule correlations are extracted from knowledge graphs based on operations over relation embeddings. To reduce data sparsity, virtual neighbors for OOKG entities are predicted and assigned soft labels by optimizing a rule-constrained problem. We also devise an iterative framework to capture the underlying relations between rule learning and embedding learning. In our experiments, results on both link prediction and triple classification tasks show that the proposed VNC framework achieves state-of-the-art performance on four widely-used knowledge graphs. Further analysis reveals that VNC is robust to the proportion of unseen entities and effectively mitigates data sparsity.

cs.IR↗
arXiv2023

Information Retrieval Meets Large Language Models: A Strategic Report from Chinese IR Community

The research field of Information Retrieval (IR) has evolved significantly, expanding beyond traditional search to meet diverse user information needs. Recently, Large Language Models (LLMs) have demonstrated exceptional capabilities in text understanding, generation, and knowledge inference, opening up exciting avenues for IR research. LLMs not only facilitate generative retrieval but also offer improved solutions for user understanding, model evaluation, and user-system interactions. More importantly, the synergistic relationship among IR models, LLMs, and humans forms a new technical paradigm that is more powerful for information seeking. IR models provide real-time and relevant information, LLMs contribute internal knowledge, and humans play a central role of demanders and evaluators to the reliability of information services. Nevertheless, significant challenges exist, including computational costs, credibility concerns, domain-specific limitations, and ethical considerations. To thoroughly discuss the transformative impact of LLMs on IR research, the Chinese IR community conducted a strategic workshop in April 2023, yielding valuable insights. This paper provides a summary of the workshop's outcomes, including the rethinking of IR's core values, the mutual enhancement of LLMs and IR, the proposal of a novel IR technical paradigm, and open challenges.

cs.IR↗
arXiv2023

Intent-calibrated Self-training for Answer Selection in Open-domain Dialogues

Answer selection in open-domain dialogues aims to select an accurate answer from candidates. Recent success of answer selection models hinges on training with large amounts of labeled data. However, collecting large-scale labeled data is labor-intensive and time-consuming. In this paper, we introduce the predicted intent labels to calibrate answer labels in a self-training paradigm. Specifically, we propose the intent-calibrated self-training (ICAST) to improve the quality of pseudo answer labels through the intent-calibrated answer selection paradigm, in which we employ pseudo intent labels to help improve pseudo answer labels. We carry out extensive experiments on two benchmark datasets with open-domain dialogues. The experimental results show that ICAST outperforms baselines consistently with 1%, 5% and 10% labeled data. Specifically, it improves 2.06% and 1.00% of F1 score on the two datasets, compared with the strongest baseline with only 5% labeled data.

cs.CL↗
arXiv2023

Answering Ambiguous Questions via Iterative Prompting

In open-domain question answering, due to the ambiguity of questions, multiple plausible answers may exist. To provide feasible answers to an ambiguous question, one approach is to directly predict all valid answers, but this can struggle with balancing relevance and diversity. An alternative is to gather candidate answers and aggregate them, but this method can be computationally costly and may neglect dependencies among answers. In this paper, we present AmbigPrompt to address the imperfections of existing approaches to answering ambiguous questions. Specifically, we integrate an answering model with a prompting model in an iterative manner. The prompting model adaptively tracks the reading process and progressively triggers the answering model to compose distinct and relevant answers. Additionally, we develop a task-specific post-pretraining approach for both the answering model and the prompting model, which greatly improves the performance of our framework. Empirical studies on two commonly-used open benchmarks show that AmbigPrompt achieves state-of-the-art or competitive results while using less memory and having a lower inference latency than competing approaches. Additionally, AmbigPrompt also performs well in low-resource settings. The code are available at: https://github.com/sunnweiwei/AmbigPrompt.

cs.CL↗
arXiv2023

Towards Explainable Conversational Recommender Systems

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the conversational environment, multiple contextualized explanations need to be generated, which poses further challenges for explanations. To better measure explainability in conversational recommender systems (CRS), we propose ten evaluation perspectives based on concepts from conventional recommender systems together with the characteristics of CRS. We assess five existing CRS benchmark datasets using these metrics and observe the necessity of improving the explanation quality of CRS. To achieve this, we conduct manual and automatic approaches to extend these dialogues and construct a new CRS dataset, namely Explainable Recommendation Dialogues (E-ReDial). It includes 756 dialogues with over 2,000 high-quality rewritten explanations. We compare two baseline approaches to perform explanation generation based on E-ReDial. Experimental results suggest that models trained on E-ReDial can significantly improve explainability while introducing knowledge into the models can further improve the performance. GPT-3 in the in-context learning setting can generate more realistic and diverse movie descriptions. In contrast, T5 training on E-ReDial can better generate clear reasons for recommendations based on user preferences. E-ReDial is available at https://github.com/Superbooming/E-ReDial.

cs.IR↗
arXiv2023

UMSE: Unified Multi-scenario Summarization Evaluation

Summarization quality evaluation is a non-trivial task in text summarization. Contemporary methods can be mainly categorized into two scenarios: (1) reference-based: evaluating with human-labeled reference summary; (2) reference-free: evaluating the summary consistency of the document. Recent studies mainly focus on one of these scenarios and explore training neural models built on PLMs to align with human criteria. However, the models from different scenarios are optimized individually, which may result in sub-optimal performance since they neglect the shared knowledge across different scenarios. Besides, designing individual models for each scenario caused inconvenience to the user. Inspired by this, we propose Unified Multi-scenario Summarization Evaluation Model (UMSE). More specifically, we propose a perturbed prefix tuning method to share cross-scenario knowledge between scenarios and use a self-supervised training paradigm to optimize the model without extra human labeling. Our UMSE is the first unified summarization evaluation framework engaged with the ability to be used in three evaluation scenarios. Experimental results across three typical scenarios on the benchmark dataset SummEval indicate that our UMSE can achieve comparable performance with several existing strong methods which are specifically designed for each scenario.

cs.CL↗
arXiv2023

Contrastive State Augmentations for Reinforcement Learning-Based Recommender Systems

Learning reinforcement learning (RL)-based recommenders from historical user-item interaction sequences is vital to generate high-reward recommendations and improve long-term cumulative benefits. However, existing RL recommendation methods encounter difficulties (i) to estimate the value functions for states which are not contained in the offline training data, and (ii) to learn effective state representations from user implicit feedback due to the lack of contrastive signals. In this work, we propose contrastive state augmentations (CSA) for the training of RL-based recommender systems. To tackle the first issue, we propose four state augmentation strategies to enlarge the state space of the offline data. The proposed method improves the generalization capability of the recommender by making the RL agent visit the local state regions and ensuring the learned value functions are similar between the original and augmented states. For the second issue, we propose introducing contrastive signals between augmented states and the state randomly sampled from other sessions to improve the state representation learning further. To verify the effectiveness of the proposed CSA, we conduct extensive experiments on two publicly accessible datasets and one dataset collected from a real-life e-commerce platform. We also conduct experiments on a simulated environment as the online evaluation setting. Experimental results demonstrate that CSA can effectively improve recommendation performance.

cs.IR↗