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Zhaochun Ren

Publications and source records attributed to Zhaochun Ren.

At least 127 records · Page 7Linked to original sources
arXiv2023

Improving Implicit Feedback-Based Recommendation through Multi-Behavior Alignment

Recommender systems that learn from implicit feedback often use large volumes of a single type of implicit user feedback, such as clicks, to enhance the prediction of sparse target behavior such as purchases. Using multiple types of implicit user feedback for such target behavior prediction purposes is still an open question. Existing studies that attempted to learn from multiple types of user behavior often fail to: (i) learn universal and accurate user preferences from different behavioral data distributions, and (ii) overcome the noise and bias in observed implicit user feedback. To address the above problems, we propose multi-behavior alignment (MBA), a novel recommendation framework that learns from implicit feedback by using multiple types of behavioral data. We conjecture that multiple types of behavior from the same user (e.g., clicks and purchases) should reflect similar preferences of that user. To this end, we regard the underlying universal user preferences as a latent variable. The variable is inferred by maximizing the likelihood of multiple observed behavioral data distributions and, at the same time, minimizing the Kullback-Leibler divergence (KL-divergence) between user models learned from auxiliary behavior (such as clicks or views) and the target behavior separately. MBA infers universal user preferences from multi-behavior data and performs data denoising to enable effective knowledge transfer. We conduct experiments on three datasets, including a dataset collected from an operational e-commerce platform. Empirical results demonstrate the effectiveness of our proposed method in utilizing multiple types of behavioral data to enhance the prediction of the target behavior.

cs.IR↗
arXiv2023

A Self-Correcting Sequential Recommender

Sequential recommendations aim to capture users' preferences from their historical interactions so as to predict the next item that they will interact with. Sequential recommendation methods usually assume that all items in a user's historical interactions reflect her/his preferences and transition patterns between items. However, real-world interaction data is imperfect in that (i) users might erroneously click on items, i.e., so-called misclicks on irrelevant items, and (ii) users might miss items, i.e., unexposed relevant items due to inaccurate recommendations. To tackle the two issues listed above, we propose STEAM, a Self-correcTing sEquentiAl recoMmender. STEAM first corrects an input item sequence by adjusting the misclicked and/or missed items. It then uses the corrected item sequence to train a recommender and make the next item prediction.We design an item-wise corrector that can adaptively select one type of operation for each item in the sequence. The operation types are 'keep', 'delete' and 'insert.' In order to train the item-wise corrector without requiring additional labeling, we design two self-supervised learning mechanisms: (i) deletion correction (i.e., deleting randomly inserted items), and (ii) insertion correction (i.e., predicting randomly deleted items). We integrate the corrector with the recommender by sharing the encoder and by training them jointly. We conduct extensive experiments on three real-world datasets and the experimental results demonstrate that STEAM outperforms state-of-the-art sequential recommendation baselines. Our in-depth analyses confirm that STEAM benefits from learning to correct the raw item sequences.

cs.IR↗
arXiv2023

Generative Knowledge Selection for Knowledge-Grounded Dialogues

Knowledge selection is the key in knowledge-grounded dialogues (KGD), which aims to select an appropriate knowledge snippet to be used in the utterance based on dialogue history. Previous studies mainly employ the classification approach to classify each candidate snippet as "relevant" or "irrelevant" independently. However, such approaches neglect the interactions between snippets, leading to difficulties in inferring the meaning of snippets. Moreover, they lack modeling of the discourse structure of dialogue-knowledge interactions. We propose a simple yet effective generative approach for knowledge selection, called GenKS. GenKS learns to select snippets by generating their identifiers with a sequence-to-sequence model. GenKS therefore captures intra-knowledge interaction inherently through attention mechanisms. Meanwhile, we devise a hyperlink mechanism to model the dialogue-knowledge interactions explicitly. We conduct experiments on three benchmark datasets, and verify GenKS achieves the best results on both knowledge selection and response generation.

cs.CL↗
arXiv2023

Learning to Tokenize for Generative Retrieval

Conventional document retrieval techniques are mainly based on the index-retrieve paradigm. It is challenging to optimize pipelines based on this paradigm in an end-to-end manner. As an alternative, generative retrieval represents documents as identifiers (docid) and retrieves documents by generating docids, enabling end-to-end modeling of document retrieval tasks. However, it is an open question how one should define the document identifiers. Current approaches to the task of defining document identifiers rely on fixed rule-based docids, such as the title of a document or the result of clustering BERT embeddings, which often fail to capture the complete semantic information of a document. We propose GenRet, a document tokenization learning method to address the challenge of defining document identifiers for generative retrieval. GenRet learns to tokenize documents into short discrete representations (i.e., docids) via a discrete auto-encoding approach. Three components are included in GenRet: (i) a tokenization model that produces docids for documents; (ii) a reconstruction model that learns to reconstruct a document based on a docid; and (iii) a sequence-to-sequence retrieval model that generates relevant document identifiers directly for a designated query. By using an auto-encoding framework, GenRet learns semantic docids in a fully end-to-end manner. We also develop a progressive training scheme to capture the autoregressive nature of docids and to stabilize training. We conduct experiments on the NQ320K, MS MARCO, and BEIR datasets to assess the effectiveness of GenRet. GenRet establishes the new state-of-the-art on the NQ320K dataset. Especially, compared to generative retrieval baselines, GenRet can achieve significant improvements on the unseen documents. GenRet also outperforms comparable baselines on MS MARCO and BEIR, demonstrating the method's generalizability.

cs.IR↗
arXiv2023

Meta Matrix Factorization for Federated Rating Predictions

Federated recommender systems have distinct advantages in terms of privacy protection over traditional recommender systems that are centralized at a data center. However, previous work on federated recommender systems does not fully consider the limitations of storage, RAM, energy and communication bandwidth in a mobile environment. The scales of the models proposed are too large to be easily run on mobile devices. And existing federated recommender systems need to fine-tune recommendation models on each device, making it hard to effectively exploit collaborative filtering information among users/devices. Our goal in this paper is to design a novel federated learning framework for rating prediction (RP) for mobile environments. We introduce a federated matrix factorization (MF) framework, named meta matrix factorization (MetaMF). Given a user, we first obtain a collaborative vector by collecting useful information with a collaborative memory module. Then, we employ a meta recommender module to generate private item embeddings and a RP model based on the collaborative vector in the server. To address the challenge of generating a large number of high-dimensional item embeddings, we devise a rise-dimensional generation strategy that first generates a low-dimensional item embedding matrix and a rise-dimensional matrix, and then multiply them to obtain high-dimensional embeddings. We use the generated model to produce private RPs for the given user on her device. MetaMF shows a high capacity even with a small RP model, which can adapt to the limitations of a mobile environment. We conduct extensive experiments on four benchmark datasets to compare MetaMF with existing MF methods and find that MetaMF can achieve competitive performance. Moreover, we find MetaMF achieves higher RP performance over existing federated methods by better exploiting collaborative filtering among users/devices.

cs.IR↗
arXiv2023

CTRLStruct: Dialogue Structure Learning for Open-Domain Response Generation

Dialogue structure discovery is essential in dialogue generation. Well-structured topic flow can leverage background information and predict future topics to help generate controllable and explainable responses. However, most previous work focused on dialogue structure learning in task-oriented dialogue other than open-domain dialogue which is more complicated and challenging. In this paper, we present a new framework CTRLStruct for dialogue structure learning to effectively explore topic-level dialogue clusters as well as their transitions with unlabelled information. Precisely, dialogue utterances encoded by bi-directional Transformer are further trained through a special designed contrastive learning task to improve representation. Then we perform clustering to utterance-level representations and form topic-level clusters that can be considered as vertices in dialogue structure graph. The edges in the graph indicating transition probability between vertices are calculated by mimicking expert behavior in datasets. Finally, dialogue structure graph is integrated into dialogue model to perform controlled response generation. Experiments on two popular open-domain dialogue datasets show our model can generate more coherent responses compared to some excellent dialogue models, as well as outperform some typical sentence embedding methods in dialogue utterance representation. Code is available in GitHub.

cs.CL↗
arXiv2023

Modeling Sequential Recommendation as Missing Information Imputation

Side information is being used extensively to improve the effectiveness of sequential recommendation models. It is said to help capture the transition patterns among items. Most previous work on sequential recommendation that uses side information models item IDs and side information separately, which may fail to fully model the relation between the items and their side information. Moreover, in real-world systems, not all values of item feature fields are available. This hurts the performance of models that rely on side information. Existing methods tend to neglect the context of missing item feature fields, and fill them with generic or special values, e.g., unknown, which might lead to sub-optimal performance. To address the limitation of sequential recommenders with side information, we define a way to fuse side information and alleviate the problem of missing side information by proposing a unified task, namely the missing information imputation (MII), which randomly masks some feature fields in a given sequence of items, including item IDs, and then forces a predictive model to recover them. By considering the next item as a missing feature field, sequential recommendation can be formulated as a special case of MII. We propose a sequential recommendation model, called missing information imputation recommender (MIIR), that builds on the idea of MII and simultaneously imputes missing item feature values and predicts the next item. We devise a dense fusion self-attention (DFSA) mechanism for MIIR to capture all pairwise relations between items and their side information. Empirical studies on three benchmark datasets demonstrate that MIIR, supervised by MII, achieves a significantly better sequential recommendation performance than state-of-the-art baselines.

cs.IR↗
arXiv2023

Feature-Level Debiased Natural Language Understanding

Natural language understanding (NLU) models often rely on dataset biases rather than intended task-relevant features to achieve high performance on specific datasets. As a result, these models perform poorly on datasets outside the training distribution. Some recent studies address this issue by reducing the weights of biased samples during the training process. However, these methods still encode biased latent features in representations and neglect the dynamic nature of bias, which hinders model prediction. We propose an NLU debiasing method, named debiasing contrastive learning (DCT), to simultaneously alleviate the above problems based on contrastive learning. We devise a debiasing, positive sampling strategy to mitigate biased latent features by selecting the least similar biased positive samples. We also propose a dynamic negative sampling strategy to capture the dynamic influence of biases by employing a bias-only model to dynamically select the most similar biased negative samples. We conduct experiments on three NLU benchmark datasets. Experimental results show that DCT outperforms state-of-the-art baselines on out-of-distribution datasets while maintaining in-distribution performance. We also verify that DCT can reduce biased latent features from the model's representation.

cs.CL↗
arXiv2022

Variational Reasoning over Incomplete Knowledge Graphs for Conversational Recommendation

Conversational recommender systems (CRSs) often utilize external knowledge graphs (KGs) to introduce rich semantic information and recommend relevant items through natural language dialogues. However, original KGs employed in existing CRSs are often incomplete and sparse, which limits the reasoning capability in recommendation. Moreover, only few of existing studies exploit the dialogue context to dynamically refine knowledge from KGs for better recommendation. To address the above issues, we propose the Variational Reasoning over Incomplete KGs Conversational Recommender (VRICR). Our key idea is to incorporate the large dialogue corpus naturally accompanied with CRSs to enhance the incomplete KGs; and perform dynamic knowledge reasoning conditioned on the dialogue context. Specifically, we denote the dialogue-specific subgraphs of KGs as latent variables with categorical priors for adaptive knowledge graphs refactor. We propose a variational Bayesian method to approximate posterior distributions over dialogue-specific subgraphs, which not only leverages the dialogue corpus for restructuring missing entity relations but also dynamically selects knowledge based on the dialogue context. Finally, we infuse the dialogue-specific subgraphs to decode the recommendation and responses. We conduct experiments on two benchmark CRSs datasets. Experimental results confirm the effectiveness of our proposed method.

cs.AI↗
arXiv2022

Contrastive Learning Reduces Hallucination in Conversations

Pre-trained language models (LMs) store knowledge in their parameters and can generate informative responses when used in conversational systems. However, LMs suffer from the problem of "hallucination:" they may generate plausible-looking statements that are irrelevant or factually incorrect. To address this problem, we propose a contrastive learning scheme, named MixCL. A novel mixed contrastive objective is proposed to explicitly optimize the implicit knowledge elicitation process of LMs, and thus reduce their hallucination in conversations. We also examine negative sampling strategies of retrieved hard negatives and model-generated negatives. We conduct experiments on Wizard-of-Wikipedia, a public, open-domain knowledge-grounded dialogue benchmark, and assess the effectiveness of MixCL. MixCL effectively reduces the hallucination of LMs in conversations and achieves the highest performance among LM-based dialogue agents in terms of relevancy and factuality. We show that MixCL achieves comparable performance to state-of-the-art KB-based approaches while enjoying notable advantages in terms of efficiency and scalability.

cs.CL↗
arXiv2022

DGEKT: A Dual Graph Ensemble Learning Method for Knowledge Tracing

Knowledge tracing aims to trace students' evolving knowledge states by predicting their future performance on concept-related exercises. Recently, some graph-based models have been developed to incorporate the relationships between exercises to improve knowledge tracing, but only a single type of relationship information is generally explored. In this paper, we present a novel Dual Graph Ensemble learning method for Knowledge Tracing (DGEKT), which establishes a dual graph structure of students' learning interactions to capture the heterogeneous exercise-concept associations and interaction transitions by hypergraph modeling and directed graph modeling, respectively. To ensemble the dual graph models, we introduce the technique of online knowledge distillation, due to the fact that although the knowledge tracing model is expected to predict students' responses to the exercises related to different concepts, it is optimized merely with respect to the prediction accuracy on a single exercise at each step. With online knowledge distillation, the dual graph models are adaptively combined to form a stronger teacher model, which in turn provides its predictions on all exercises as extra supervision for better modeling ability. In the experiments, we compare DGEKT against eight knowledge tracing baselines on three benchmark datasets, and the results demonstrate that DGEKT achieves state-of-the-art performance.

cs.AI↗
arXiv2022

On the User Behavior Leakage from Recommender System Exposure

Modern recommender systems are trained to predict users potential future interactions from users historical behavior data. During the interaction process, despite the data coming from the user side recommender systems also generate exposure data to provide users with personalized recommendation slates. Compared with the sparse user behavior data, the system exposure data is much larger in volume since only very few exposed items would be clicked by the user. Besides, the users historical behavior data is privacy sensitive and is commonly protected with careful access authorization. However, the large volume of recommender exposure data usually receives less attention and could be accessed within a relatively larger scope of various information seekers. In this paper, we investigate the problem of user behavior leakage in recommender systems. We show that the privacy sensitive user past behavior data can be inferred through the modeling of system exposure. Besides, one can infer which items the user have clicked just from the observation of current system exposure for this user. Given the fact that system exposure data could be widely accessed from a relatively larger scope, we believe that the user past behavior privacy has a high risk of leakage in recommender systems. More precisely, we conduct an attack model whose input is the current recommended item slate (i.e., system exposure) for the user while the output is the user's historical behavior. Experimental results on two real-world datasets indicate a great danger of user behavior leakage. To address the risk, we propose a two-stage privacy-protection mechanism which firstly selects a subset of items from the exposure slate and then replaces the selected items with uniform or popularity-based exposure. Experimental evaluation reveals a trade-off effect between the recommendation accuracy and the privacy disclosure risk.

cs.IR↗
arXiv2022

Debiasing Learning for Membership Inference Attacks Against Recommender Systems

Learned recommender systems may inadvertently leak information about their training data, leading to privacy violations. We investigate privacy threats faced by recommender systems through the lens of membership inference. In such attacks, an adversary aims to infer whether a user's data is used to train the target recommender. To achieve this, previous work has used a shadow recommender to derive training data for the attack model, and then predicts the membership by calculating difference vectors between users' historical interactions and recommended items. State-of-the-art methods face two challenging problems: (1) training data for the attack model is biased due to the gap between shadow and target recommenders, and (2) hidden states in recommenders are not observational, resulting in inaccurate estimations of difference vectors. To address the above limitations, we propose a Debiasing Learning for Membership Inference Attacks against recommender systems (DL-MIA) framework that has four main components: (1) a difference vector generator, (2) a disentangled encoder, (3) a weight estimator, and (4) an attack model. To mitigate the gap between recommenders, a variational auto-encoder (VAE) based disentangled encoder is devised to identify recommender invariant and specific features. To reduce the estimation bias, we design a weight estimator, assigning a truth-level score for each difference vector to indicate estimation accuracy. We evaluate DL-MIA against both general recommenders and sequential recommenders on three real-world datasets. Experimental results show that DL-MIA effectively alleviates training and estimation biases simultaneously, and achieves state-of-the-art attack performance.

cs.IR↗
arXiv2022

Rethinking Reinforcement Learning for Recommendation: A Prompt Perspective

Modern recommender systems aim to improve user experience. As reinforcement learning (RL) naturally fits this objective -- maximizing an user's reward per session -- it has become an emerging topic in recommender systems. Developing RL-based recommendation methods, however, is not trivial due to the \emph{offline training challenge}. Specifically, the keystone of traditional RL is to train an agent with large amounts of online exploration making lots of `errors' in the process. In the recommendation setting, though, we cannot afford the price of making `errors' online. As a result, the agent needs to be trained through offline historical implicit feedback, collected under different recommendation policies; traditional RL algorithms may lead to sub-optimal policies under these offline training settings. Here we propose a new learning paradigm -- namely Prompt-Based Reinforcement Learning (PRL) -- for the offline training of RL-based recommendation agents. While traditional RL algorithms attempt to map state-action input pairs to their expected rewards (e.g., Q-values), PRL directly infers actions (i.e., recommended items) from state-reward inputs. In short, the agents are trained to predict a recommended item given the prior interactions and an observed reward value -- with simple supervised learning. At deployment time, this historical (training) data acts as a knowledge base, while the state-reward pairs are used as a prompt. The agents are thus used to answer the question: \emph{ Which item should be recommended given the prior interactions \& the prompted reward value}? We implement PRL with four notable recommendation models and conduct experiments on two real-world e-commerce datasets. Experimental results demonstrate the superior performance of our proposed methods.

cs.IR↗
arXiv2022

Event Transition Planning for Open-ended Text Generation

Open-ended text generation tasks, such as dialogue generation and story completion, require models to generate a coherent continuation given limited preceding context. The open-ended nature of these tasks brings new challenges to the neural auto-regressive text generators nowadays. Despite these neural models are good at producing human-like text, it is difficult for them to arrange causalities and relations between given facts and possible ensuing events. To bridge this gap, we propose a novel two-stage method which explicitly arranges the ensuing events in open-ended text generation. Our approach can be understood as a specially-trained coarse-to-fine algorithm, where an event transition planner provides a "coarse" plot skeleton and a text generator in the second stage refines the skeleton. Experiments on two open-ended text generation tasks demonstrate that our proposed method effectively improves the quality of the generated text, especially in coherence and diversity. The code is available at: \url{https://github.com/qtli/EventPlanforTextGen}.

cs.CL↗
arXiv2022

Paying More Attention to Self-attention: Improving Pre-trained Language Models via Attention Guiding

Pre-trained language models (PLM) have demonstrated their effectiveness for a broad range of information retrieval and natural language processing tasks. As the core part of PLM, multi-head self-attention is appealing for its ability to jointly attend to information from different positions. However, researchers have found that PLM always exhibits fixed attention patterns regardless of the input (e.g., excessively paying attention to [CLS] or [SEP]), which we argue might neglect important information in the other positions. In this work, we propose a simple yet effective attention guiding mechanism to improve the performance of PLM by encouraging attention towards the established goals. Specifically, we propose two kinds of attention guiding methods, i.e., map discrimination guiding (MDG) and attention pattern decorrelation guiding (PDG). The former definitely encourages the diversity among multiple self-attention heads to jointly attend to information from different representation subspaces, while the latter encourages self-attention to attend to as many different positions of the input as possible. We conduct experiments with multiple general pre-trained models (i.e., BERT, ALBERT, and Roberta) and domain-specific pre-trained models (i.e., BioBERT, ClinicalBERT, BlueBert, and SciBERT) on three benchmark datasets (i.e., MultiNLI, MedNLI, and Cross-genre-IR). Extensive experimental results demonstrate that our proposed MDG and PDG bring stable performance improvements on all datasets with high efficiency and low cost.

cs.CL↗
arXiv2022

ReMeDi: Resources for Multi-domain, Multi-service, Medical Dialogues

Medical dialogue systems (MDSs) aim to assist doctors and patients with a range of professional medical services, i.e., diagnosis, treatment and consultation. The development of MDSs is hindered because of a lack of resources. In particular. (1) there is no dataset with large-scale medical dialogues that covers multiple medical services and contains fine-grained medical labels (i.e., intents, actions, slots, values), and (2) there is no set of established benchmarks for MDSs for multi-domain, multi-service medical dialogues. In this paper, we present ReMeDi, a set of resource for medical dialogues. ReMeDi consists of two parts, the ReMeDi dataset and the ReMeDi benchmarks. The ReMeDi dataset contains 96,965 conversations between doctors and patients, including 1,557 conversations with fine-gained labels. It covers 843 types of diseases, 5,228 medical entities, and 3 specialties of medical services across 40 domains. To the best of our knowledge, the ReMeDi dataset is the only medical dialogue dataset that covers multiple domains and services, and has fine-grained medical labels. The second part of the ReMeDi resources consists of a set of state-of-the-art models for (medical) dialogue generation. The ReMeDi benchmark has the following methods: (1) pretrained models (i.e., BERT-WWM, BERT-MED, GPT2, and MT5) trained, validated, and tested on the ReMeDi dataset, and (2) a self-supervised contrastive learning(SCL) method to expand the ReMeDi dataset and enhance the training of the state-of-the-art pretrained models. We describe the creation of the ReMeDi dataset, the ReMeDi benchmarking methods, and establish experimental results using the ReMeDi benchmarking methods on the ReMeDi dataset for future research to compare against. With this paper, we share the dataset, implementations of the benchmarks, and evaluation scripts.

cs.CL↗
arXiv2021

Knowledge Bridging for Empathetic Dialogue Generation

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge, including commonsense knowledge and emotional lexical knowledge, to explicitly understand and express emotions in empathetic dialogue generation. We first enrich the dialogue history by jointly interacting with external knowledge and construct an emotional context graph. Then we learn emotional context representations from the knowledge-enriched emotional context graph and distill emotional signals, which are the prerequisites to predicate emotions expressed in responses. Finally, to generate the empathetic response, we propose an emotional cross-attention mechanism to learn the emotional dependencies from the emotional context graph. Extensive experiments conducted on a benchmark dataset verify the effectiveness of the proposed method. In addition, we find the performance of our method can be further improved by integrating with a pre-trained model that works orthogonally.

cs.CL↗