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Zhaochun Ren

Publications and source records attributed to Zhaochun Ren.

At least 145 records · Page 8Linked to original sources

Membership Inference Attacks Against Recommender Systems

Recently, recommender systems have achieved promising performances and become one of the most widely used web applications. However, recommender systems are often trained on highly sensitive user data, thus potential data leakage from recommender systems may lead to severe privacy problems. In this paper, we make the first attempt on quantifying the privacy leakage of recommender systems through the lens of membership inference. In contrast with traditional membership inference against machine learning classifiers, our attack faces two main differences. First, our attack is on the user-level but not on the data sample-level. Second, the adversary can only observe the ordered recommended items from a recommender system instead of prediction results in the form of posterior probabilities. To address the above challenges, we propose a novel method by representing users from relevant items. Moreover, a shadow recommender is established to derive the labeled training data for training the attack model. Extensive experimental results show that our attack framework achieves a strong performance. In addition, we design a defense mechanism to effectively mitigate the membership inference threat of recommender systems.

cs.CR↗

Learning to Ask Conversational Questions by Optimizing Levenshtein Distance

Conversational Question Simplification (CQS) aims to simplify self-contained questions into conversational ones by incorporating some conversational characteristics, e.g., anaphora and ellipsis. Existing maximum likelihood estimation (MLE) based methods often get trapped in easily learned tokens as all tokens are treated equally during training. In this work, we introduce a Reinforcement Iterative Sequence Editing (RISE) framework that optimizes the minimum Levenshtein distance (MLD) through explicit editing actions. RISE is able to pay attention to tokens that are related to conversational characteristics. To train RISE, we devise an Iterative Reinforce Training (IRT) algorithm with a Dynamic Programming based Sampling (DPS) process to improve exploration. Experimental results on two benchmark datasets show that RISE significantly outperforms state-of-the-art methods and generalizes well on unseen data.

cs.CL↗

Few-Shot Electronic Health Record Coding through Graph Contrastive Learning

Electronic health record (EHR) coding is the task of assigning ICD codes to each EHR. Most previous studies either only focus on the frequent ICD codes or treat rare and frequent ICD codes in the same way. These methods perform well on frequent ICD codes but due to the extremely unbalanced distribution of ICD codes, the performance on rare ones is far from satisfactory. We seek to improve the performance for both frequent and rare ICD codes by using a contrastive graph-based EHR coding framework, CoGraph, which re-casts EHR coding as a few-shot learning task. First, we construct a heterogeneous EHR word-entity (HEWE) graph for each EHR, where the words and entities extracted from an EHR serve as nodes and the relations between them serve as edges. Then, CoGraph learns similarities and dissimilarities between HEWE graphs from different ICD codes so that information can be transferred among them. In a few-shot learning scenario, the model only has access to frequent ICD codes during training, which might force it to encode features that are useful for frequent ICD codes only. To mitigate this risk, CoGraph devises two graph contrastive learning schemes, GSCL and GECL, that exploit the HEWE graph structures so as to encode transferable features. GSCL utilizes the intra-correlation of different sub-graphs sampled from HEWE graphs while GECL exploits the inter-correlation among HEWE graphs at different clinical stages. Experiments on the MIMIC-III benchmark dataset show that CoGraph significantly outperforms state-of-the-art methods on EHR coding, not only on frequent ICD codes, but also on rare codes, in terms of several evaluation indicators. On frequent ICD codes, GSCL and GECL improve the classification accuracy and F1 by 1.31% and 0.61%, respectively, and on rare ICD codes CoGraph has more obvious improvements by 2.12% and 2.95%.

cs.AI↗

Improving Transformer-based Sequential Recommenders through Preference Editing

One of the key challenges in Sequential Recommendation (SR) is how to extract and represent user preferences. Traditional SR methods rely on the next item as the supervision signal to guide preference extraction and representation. We propose a novel learning strategy, named preference editing. The idea is to force the SR model to discriminate the common and unique preferences in different sequences of interactions between users and the recommender system. By doing so, the SR model is able to learn how to identify common and unique user preferences, and thereby do better user preference extraction and representation. We propose a transformer based SR model, named MrTransformer (Multi-preference Transformer), that concatenates some special tokens in front of the sequence to represent multiple user preferences and makes sure they capture different aspects through a preference coverage mechanism. Then, we devise a preference editing-based self-supervised learning mechanism for training MrTransformer which contains two main operations: preference separation and preference recombination. The former separates the common and unique user preferences for a given pair of sequences. The latter swaps the common preferences to obtain recombined user preferences for each sequence. Based on the preference separation and preference recombination operations, we define two types of SSL loss that require that the recombined preferences are similar to the original ones, and the common preferences are close to each other. We carry out extensive experiments on two benchmark datasets. MrTransformer with preference editing significantly outperforms state-of-the-art SR methods in terms of Recall, MRR and NDCG. We find that long sequences whose user preferences are harder to extract and represent benefit most from preference editing.

cs.IR↗

Conversations with Search Engines: SERP-based Conversational Response Generation

In this paper, we address the problem of answering complex information needs by conversing conversations with search engines, in the sense that users can express their queries in natural language, and directly receivethe information they need from a short system response in a conversational manner. Recently, there have been some attempts towards a similar goal, e.g., studies on Conversational Agents (CAs) and Conversational Search (CS). However, they either do not address complex information needs, or they are limited to the development of conceptual frameworks and/or laboratory-based user studies. We pursue two goals in this paper: (1) the creation of a suitable dataset, the Search as a Conversation (SaaC) dataset, for the development of pipelines for conversations with search engines, and (2) the development of astate-of-the-art pipeline for conversations with search engines, the Conversations with Search Engines (CaSE), using this dataset. SaaC is built based on a multi-turn conversational search dataset, where we further employ workers from a crowdsourcing platform to summarize each relevant passage into a short, conversational response. CaSE enhances the state-of-the-art by introducing a supporting token identification module and aprior-aware pointer generator, which enables us to generate more accurate responses. We carry out experiments to show that CaSE is able to outperform strong baselines. We also conduct extensive analyses on the SaaC dataset to show where there is room for further improvement beyond CaSE. Finally, we release the SaaC dataset and the code for CaSE and all models used for comparison to facilitate future research on this topic.

cs.IR↗

Wizard of Search Engine: Access to Information Through Conversations with Search Engines

Conversational information seeking (CIS) is playing an increasingly important role in connecting people to information. Due to the lack of suitable resource, previous studies on CIS are limited to the study of theoretical/conceptual frameworks, laboratory-based user studies, or a particular aspect of CIS (e.g., asking clarifying questions). In this work, we make efforts to facilitate research on CIS from three aspects. (1) We formulate a pipeline for CIS with six sub-tasks: intent detection (ID), keyphrase extraction (KE), action prediction (AP), query selection (QS), passage selection (PS), and response generation (RG). (2) We release a benchmark dataset, called wizard of search engine (WISE), which allows for comprehensive and in-depth research on all aspects of CIS. (3) We design a neural architecture capable of training and evaluating both jointly and separately on the six sub-tasks, and devise a pre-train/fine-tune learning scheme, that can reduce the requirements of WISE in scale by making full use of available data. We report some useful characteristics of CIS based on statistics of WISE. We also show that our best performing model variant isable to achieve effective CIS as indicated by several metrics. We release the dataset, the code, as well as the evaluation scripts to facilitate future research by measuring further improvements in this important research direction.

cs.IR↗

Cross-Domain Contract Element Extraction with a Bi-directional Feedback Clause-Element Relation Network

Contract element extraction (CEE) is the novel task of automatically identifying and extracting legally relevant elements such as contract dates, payments, and legislation references from contracts. Automatic methods for this task view it as a sequence labeling problem and dramatically reduce human labor. However, as contract genres and element types may vary widely, a significant challenge for this sequence labeling task is how to transfer knowledge from one domain to another, i.e., cross-domain CEE. Cross-domain CEE differs from cross-domain named entity recognition (NER) in two important ways. First, contract elements are far more fine-grained than named entities, which hinders the transfer of extractors. Second, the extraction zones for cross-domain CEE are much larger than for cross-domain NER. As a result, the contexts of elements from different domains can be more diverse. We propose a framework, the Bi-directional Feedback cLause-Element relaTion network (Bi-FLEET), for the cross-domain CEE task that addresses the above challenges. Bi-FLEET has three main components: (1) a context encoder, (2) a clause-element relation encoder, and (3) an inference layer. To incorporate invariant knowledge about element and clause types, a clause-element graph is constructed across domains and a hierarchical graph neural network is adopted in the clause-element relation encoder. To reduce the influence of context variations, a multi-task framework with a bi-directional feedback scheme is designed in the inference layer, conducting both clause classification and element extraction. The experimental results over both cross-domain NER and CEE tasks show that Bi-FLEET significantly outperforms state-of-the-art baselines.

cs.IR↗

Semi-Supervised Variational Reasoning for Medical Dialogue Generation

Medical dialogue generation aims to provide automatic and accurate responses to assist physicians to obtain diagnosis and treatment suggestions in an efficient manner. In medical dialogues two key characteristics are relevant for response generation: patient states (such as symptoms, medication) and physician actions (such as diagnosis, treatments). In medical scenarios large-scale human annotations are usually not available, due to the high costs and privacy requirements. Hence, current approaches to medical dialogue generation typically do not explicitly account for patient states and physician actions, and focus on implicit representation instead. We propose an end-to-end variational reasoning approach to medical dialogue generation. To be able to deal with a limited amount of labeled data, we introduce both patient state and physician action as latent variables with categorical priors for explicit patient state tracking and physician policy learning, respectively. We propose a variational Bayesian generative approach to approximate posterior distributions over patient states and physician actions. We use an efficient stochastic gradient variational Bayes estimator to optimize the derived evidence lower bound, where a 2-stage collapsed inference method is proposed to reduce the bias during model training. A physician policy network composed of an action-classifier and two reasoning detectors is proposed for augmented reasoning ability. We conduct experiments on three datasets collected from medical platforms. Our experimental results show that the proposed method outperforms state-of-the-art baselines in terms of objective and subjective evaluation metrics. Our experiments also indicate that our proposed semi-supervised reasoning method achieves a comparable performance as state-of-the-art fully supervised learning baselines for physician policy learning.

cs.CL↗

Simulating User Satisfaction for the Evaluation of Task-oriented Dialogue Systems

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale automatic evaluation. To help build a human-like user simulator that can measure the quality of a dialogue, we propose the following task: simulating user satisfaction for the evaluation of task-oriented dialogue systems. The purpose of the task is to increase the evaluation power of user simulations and to make the simulation more human-like. To overcome a lack of annotated data, we propose a user satisfaction annotation dataset, USS, that includes 6,800 dialogues sampled from multiple domains, spanning real-world e-commerce dialogues, task-oriented dialogues constructed through Wizard-of-Oz experiments, and movie recommendation dialogues. All user utterances in those dialogues, as well as the dialogues themselves, have been labeled based on a 5-level satisfaction scale. We also share three baseline methods for user satisfaction prediction and action prediction tasks. Experiments conducted on the USS dataset suggest that distributed representations outperform feature-based methods. A model based on hierarchical GRUs achieves the best performance in in-domain user satisfaction prediction, while a BERT-based model has better cross-domain generalization ability.

cs.IR↗

Parallel Split-Join Networks for Shared-account Cross-domain Sequential Recommendations

Sequential recommendation is a task in which one models and uses sequential information about user behavior for recommendation purposes. We study sequential recommendation in a particularly challenging context, in which multiple individual users share asingle account (i.e., they have a shared account) and in which user behavior is available in multiple domains (i.e., recommendations are cross-domain). These two characteristics bring new challenges on top of those of the traditional sequential recommendation task. First, we need to identify the behavior associated with different users and different user roles under the same account in order to recommend the right item to the right user role at the right time. Second, we need to identify behavior in one domain that might be helpful to improve recommendations in other domains. In this work, we study shared account cross-domain sequential recommendation and propose Parallel Split-Join Network (PSJNet), a parallel modeling network to address the two challenges above. We present two variants of PSJNet, PSJNet-I and PSJNet-II. PSJNet-I is a "split-by-join" framework that splits the mixed representations to get role-specific representations and joins them to obtain cross-domain representations at each timestamp simultaneously. PSJNet-II is a "split-and-join" framework that first splits role-specific representations at each timestamp, and then the representations from all timestamps and all roles are joined to obtain cross-domain representations. We use two datasets to assess the effectiveness of PSJNet. Our experimental results demonstrate that PSJNet outperforms state-of-the-art sequential recommendation baselines in terms of MRR and Recall.

cs.IR↗

Abstractive Opinion Tagging

In e-commerce, opinion tags refer to a ranked list of tags provided by the e-commerce platform that reflect characteristics of reviews of an item. To assist consumers to quickly grasp a large number of reviews about an item, opinion tags are increasingly being applied by e-commerce platforms. Current mechanisms for generating opinion tags rely on either manual labelling or heuristic methods, which is time-consuming and ineffective. In this paper, we propose the abstractive opinion tagging task, where systems have to automatically generate a ranked list of opinion tags that are based on, but need not occur in, a given set of user-generated reviews. The abstractive opinion tagging task comes with three main challenges: (1) the noisy nature of reviews; (2) the formal nature of opinion tags vs. the colloquial language usage in reviews; and (3) the need to distinguish between different items with very similar aspects. To address these challenges, we propose an abstractive opinion tagging framework, named AOT-Net, to generate a ranked list of opinion tags given a large number of reviews. First, a sentence-level salience estimation component estimates each review's salience score. Next, a review clustering and ranking component ranks reviews in two steps: first, reviews are grouped into clusters and ranked by cluster size; then, reviews within each cluster are ranked by their distance to the cluster center. Finally, given the ranked reviews, a rank-aware opinion tagging component incorporates an alignment feature and alignment loss to generate a ranked list of opinion tags. To facilitate the study of this task, we create and release a large-scale dataset, called eComTag, crawled from real-world e-commerce websites. Extensive experiments conducted on the eComTag dataset verify the effectiveness of the proposed AOT-Net in terms of various evaluation metrics.

cs.CL↗

Mixed Information Flow for Cross-domain Sequential Recommendations

Cross-domain sequential recommendation is the task of predict the next item that the user is most likely to interact with based on past sequential behavior from multiple domains. One of the key challenges in cross-domain sequential recommendation is to grasp and transfer the flow of information from multiple domains so as to promote recommendations in all domains. Previous studies have investigated the flow of behavioral information by exploring the connection between items from different domains. The flow of knowledge (i.e., the connection between knowledge from different domains) has so far been neglected. In this paper, we propose a mixed information flow network for cross-domain sequential recommendation to consider both the flow of behavioral information and the flow of knowledge by incorporating a behavior transfer unit and a knowledge transfer unit. The proposed mixed information flow network is able to decide when cross-domain information should be used and, if so, which cross-domain information should be used to enrich the sequence representation according to users' current preferences. Extensive experiments conducted on four e-commerce datasets demonstrate that mixed information flow network is able to further improve recommendation performance in different domains by modeling mixed information flow.

cs.IR↗

EmpDG: Multiresolution Interactive Empathetic Dialogue Generation

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie in accurately capturing the nuances of human emotion and considering the potential of user feedback, which are overlooked by the majority of existing work. In response to this problem, we propose a multi-resolution adversarial model -- EmpDG, to generate more empathetic responses. EmpDG exploits both the coarse-grained dialogue-level and fine-grained token-level emotions, the latter of which helps to better capture the nuances of user emotion. In addition, we introduce an interactive adversarial learning framework which exploits the user feedback, to identify whether the generated responses evoke emotion perceptivity in dialogues. Experimental results show that the proposed approach significantly outperforms the state-of-the-art baselines in both content quality and emotion perceptivity.

cs.CL↗

Meaningful Answer Generation of E-Commerce Question-Answering

In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we focus on the task of product-aware answer generation, which learns to generate an accurate and complete answer from large-scale unlabeled e-commerce reviews and product attributes. However, safe answer problems pose significant challenges to text generation tasks, and e-commerce question-answering task is no exception. To generate more meaningful answers, in this paper, we propose a novel generative neural model, called the Meaningful Product Answer Generator (MPAG), which alleviates the safe answer problem by taking product reviews, product attributes, and a prototype answer into consideration. Product reviews and product attributes are used to provide meaningful content, while the prototype answer can yield a more diverse answer pattern. To this end, we propose a novel answer generator with a review reasoning module and a prototype answer reader. Our key idea is to obtain the correct question-aware information from a large scale collection of reviews and learn how to write a coherent and meaningful answer from an existing prototype answer. To be more specific, we propose a read-and-write memory consisting of selective writing units to conduct reasoning among these reviews. We then employ a prototype reader consisting of comprehensive matching to extract the answer skeleton from the prototype answer. Finally, we propose an answer editor to generate the final answer by taking the question and the above parts as input. Conducted on a real-world dataset collected from an e-commerce platform, extensive experimental results show that our model achieves state-of-the-art performance in terms of both automatic metrics and human evaluations. Human evaluation also demonstrates that our model can consistently generate specific and proper answers.

cs.CL↗

From Standard Summarization to New Tasks and Beyond: Summarization with Manifold Information

Text summarization is the research area aiming at creating a short and condensed version of the original document, which conveys the main idea of the document in a few words. This research topic has started to attract the attention of a large community of researchers, and it is nowadays counted as one of the most promising research areas. In general, text summarization algorithms aim at using a plain text document as input and then output a summary. However, in real-world applications, most of the data is not in a plain text format. Instead, there is much manifold information to be summarized, such as the summary for a web page based on a query in the search engine, extreme long document (e.g., academic paper), dialog history and so on. In this paper, we focus on the survey of these new summarization tasks and approaches in the real-world application.

cs.CL↗

A Neural Topical Expansion Framework for Unstructured Persona-oriented Dialogue Generation

Unstructured Persona-oriented Dialogue Systems (UPDS) has been demonstrated effective in generating persona consistent responses by utilizing predefined natural language user persona descriptions (e.g., "I am a vegan"). However, the predefined user persona descriptions are usually short and limited to only a few descriptive words, which makes it hard to correlate them with the dialogues. As a result, existing methods either fail to use the persona description or use them improperly when generating persona consistent responses. To address this, we propose a neural topical expansion framework, namely Persona Exploration and Exploitation (PEE), which is able to extend the predefined user persona description with semantically correlated content before utilizing them to generate dialogue responses. PEE consists of two main modules: persona exploration and persona exploitation. The former learns to extend the predefined user persona description by mining and correlating with existing dialogue corpus using a variational auto-encoder (VAE) based topic model. The latter learns to generate persona consistent responses by utilizing the predefined and extended user persona description. In order to make persona exploitation learn to utilize user persona description more properly, we also introduce two persona-oriented loss functions: Persona-oriented Matching (P-Match) loss and Persona-oriented Bag-of-Words (P-BoWs) loss which respectively supervise persona selection in encoder and decoder. Experimental results show that our approach outperforms state-of-the-art baselines, in terms of both automatic and human evaluations.

cs.CL↗

Improving Outfit Recommendation with Co-supervision of Fashion Generation

The task of fashion recommendation includes two main challenges: visual understanding and visual matching. Visual understanding aims to extract effective visual features. Visual matching aims to model a human notion of compatibility to compute a match between fashion items. Most previous studies rely on recommendation loss alone to guide visual understanding and matching. Although the features captured by these methods describe basic characteristics (e.g., color, texture, shape) of the input items, they are not directly related to the visual signals of the output items (to be recommended). This is problematic because the aesthetic characteristics (e.g., style, design), based on which we can directly infer the output items, are lacking. Features are learned under the recommendation loss alone, where the supervision signal is simply whether the given two items are matched or not. To address this problem, we propose a neural co-supervision learning framework, called the FAshion Recommendation Machine (FARM). FARM improves visual understanding by incorporating the supervision of generation loss, which we hypothesize to be able to better encode aesthetic information. FARM enhances visual matching by introducing a novel layer-to-layer matching mechanism to fuse aesthetic information more effectively, and meanwhile avoiding paying too much attention to the generation quality and ignoring the recommendation performance. Extensive experiments on two publicly available datasets show that FARM outperforms state-of-the-art models on outfit recommendation, in terms of AUC and MRR. Detailed analyses of generated and recommended items demonstrate that FARM can encode better features and generate high quality images as references to improve recommendation performance.

cs.IR↗

Explainable Outfit Recommendation with Joint Outfit Matching and Comment Generation

Most previous work on outfit recommendation focuses on designing visual features to enhance recommendations. Existing work neglects user comments of fashion items, which have been proved to be effective in generating explanations along with better recommendation results. We propose a novel neural network framework, neural outfit recommendation (NOR), that simultaneously provides outfit recommendations and generates abstractive comments. NOR consists of two parts: outfit matching and comment generation. For outfit matching, we propose a convolutional neural network with a mutual attention mechanism to extract visual features. The visual features are then decoded into a rating score for the matching prediction. For abstractive comment generation, we propose a gated recurrent neural network with a cross-modality attention mechanism to transform visual features into a concise sentence. The two parts are jointly trained based on a multi-task learning framework in an end-to-end back-propagation paradigm. Extensive experiments conducted on an existing dataset and a collected real-world dataset show NOR achieves significant improvements over state-of-the-art baselines for outfit recommendation. Meanwhile, our generated comments achieve impressive ROUGE and BLEU scores in comparison to human-written comments. The generated comments can be regarded as explanations for the recommendation results. We release the dataset and code to facilitate future research.

cs.IR↗