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Zhumin Chen

Publications and source records attributed to Zhumin Chen.

At least 73 records · Page 4Linked to original sources

Debiasing Sequential Recommenders through Distributionally Robust Optimization over System Exposure

Sequential recommendation (SR) models are typically trained on user-item interactions which are affected by the system exposure bias, leading to the user preference learned from the biased SR model not being fully consistent with the true user preference. Exposure bias refers to the fact that user interactions are dependent upon the partial items exposed to the user. Existing debiasing methods do not make full use of the system exposure data and suffer from sub-optimal recommendation performance and high variance. In this paper, we propose to debias sequential recommenders through Distributionally Robust Optimization (DRO) over system exposure data. The key idea is to utilize DRO to optimize the worst-case error over an uncertainty set to safeguard the model against distributional discrepancy caused by the exposure bias. The main challenge to apply DRO for exposure debiasing in SR lies in how to construct the uncertainty set and avoid the overestimation of user preference on biased samples. Moreover, how to evaluate the debiasing effect on biased test set is also an open question. To this end, we first introduce an exposure simulator trained upon the system exposure data to calculate the exposure distribution, which is then regarded as the nominal distribution to construct the uncertainty set of DRO. Then, we introduce a penalty to items with high exposure probability to avoid the overestimation of user preference for biased samples. Finally, we design a debiased self-normalized inverse propensity score (SNIPS) evaluator for evaluating the debiasing effect on the biased offline test set. We conduct extensive experiments on two real-world datasets to verify the effectiveness of the proposed methods. Experimental results demonstrate the superior exposure debiasing performance of proposed methods. Codes and data are available at \url{https://github.com/nancheng58/DebiasedSR_DRO}.

cs.IR↗

Multi-Defendant Legal Judgment Prediction via Hierarchical Reasoning

Multiple defendants in a criminal fact description generally exhibit complex interactions, and cannot be well handled by existing Legal Judgment Prediction (LJP) methods which focus on predicting judgment results (e.g., law articles, charges, and terms of penalty) for single-defendant cases. To address this problem, we propose the task of multi-defendant LJP, which aims to automatically predict the judgment results for each defendant of multi-defendant cases. Two challenges arise with the task of multi-defendant LJP: (1) indistinguishable judgment results among various defendants; and (2) the lack of a real-world dataset for training and evaluation. To tackle the first challenge, we formalize the multi-defendant judgment process as hierarchical reasoning chains and introduce a multi-defendant LJP method, named Hierarchical Reasoning Network (HRN), which follows the hierarchical reasoning chains to determine criminal relationships, sentencing circumstances, law articles, charges, and terms of penalty for each defendant. To tackle the second challenge, we collect a real-world multi-defendant LJP dataset, namely MultiLJP, to accelerate the relevant research in the future. Extensive experiments on MultiLJP verify the effectiveness of our proposed HRN.

cs.CL↗

Learning Robust Sequential Recommenders through Confident Soft Labels

Sequential recommenders that are trained on implicit feedback are usually learned as a multi-class classification task through softmax-based loss functions on one-hot class labels. However, one-hot training labels are sparse and may lead to biased training and sub-optimal performance. Dense, soft labels have been shown to help improve recommendation performance. But how to generate high-quality and confident soft labels from noisy sequential interactions between users and items is still an open question. We propose a new learning framework for sequential recommenders, CSRec, which introduces confident soft labels to provide robust guidance when learning from user-item interactions. CSRec contains a teacher module that generates high-quality and confident soft labels and a student module that acts as the target recommender and is trained on the combination of dense, soft labels and sparse, one-hot labels. We propose and compare three approaches to constructing the teacher module: (i) model-level, (ii) data-level, and (iii) training-level. To evaluate the effectiveness and generalization ability of CSRec, we conduct experiments using various state-of-the-art sequential recommendation models as the target student module on four benchmark datasets. Our experimental results demonstrate that CSRec is effective in training better performing sequential recommenders.

cs.IR↗

Metaphorical User Simulators for Evaluating Task-oriented Dialogue Systems

Task-oriented dialogue systems (TDSs) are assessed mainly in an offline setting or through human evaluation. The evaluation is often limited to single-turn or is very time-intensive. As an alternative, user simulators that mimic user behavior allow us to consider a broad set of user goals to generate human-like conversations for simulated evaluation. Employing existing user simulators to evaluate TDSs is challenging as user simulators are primarily designed to optimize dialogue policies for TDSs and have limited evaluation capabilities. Moreover, the evaluation of user simulators is an open challenge. In this work, we propose a metaphorical user simulator for end-to-end TDS evaluation, where we define a simulator to be metaphorical if it simulates user's analogical thinking in interactions with systems. We also propose a tester-based evaluation framework to generate variants, i.e., dialogue systems with different capabilities. Our user simulator constructs a metaphorical user model that assists the simulator in reasoning by referring to prior knowledge when encountering new items. We estimate the quality of simulators by checking the simulated interactions between simulators and variants. Our experiments are conducted using three TDS datasets. The proposed user simulator demonstrates better consistency with manual evaluation than an agenda-based simulator and a seq2seq model on three datasets; our tester framework demonstrates efficiency and has been tested on multiple tasks, such as conversational recommendation and e-commerce dialogues.

cs.CL↗

Instruction Distillation Makes Large Language Models Efficient Zero-shot Rankers

Recent studies have demonstrated the great potential of Large Language Models (LLMs) serving as zero-shot relevance rankers. The typical approach involves making comparisons between pairs or lists of documents. Although effective, these listwise and pairwise methods are not efficient and also heavily rely on intricate prompt engineering. To tackle this problem, we introduce a novel instruction distillation method. The key idea is to distill the pairwise ranking ability of open-sourced LLMs to a simpler but more efficient pointwise ranking. Specifically, given the same LLM, we first rank documents using the effective pairwise approach with complex instructions, and then distill the teacher predictions to the pointwise approach with simpler instructions. Evaluation results on the BEIR, TREC, and ReDial datasets demonstrate that instruction distillation can improve efficiency by 10 to 100x and also enhance the ranking performance of LLMs. Furthermore, our approach surpasses the performance of existing supervised methods like monoT5 and is on par with the state-of-the-art zero-shot methods. The code to reproduce our results is available at www.github.com/sunnweiwei/RankGPT.

cs.IR↗

Generalizing Few-Shot Named Entity Recognizers to Unseen Domains with Type-Related Features

Few-shot named entity recognition (NER) has shown remarkable progress in identifying entities in low-resource domains. However, few-shot NER methods still struggle with out-of-domain (OOD) examples due to their reliance on manual labeling for the target domain. To address this limitation, recent studies enable generalization to an unseen target domain with only a few labeled examples using data augmentation techniques. Two important challenges remain: First, augmentation is limited to the training data, resulting in minimal overlap between the generated data and OOD examples. Second, knowledge transfer is implicit and insufficient, severely hindering model generalizability and the integration of knowledge from the source domain. In this paper, we propose a framework, prompt learning with type-related features (PLTR), to address these challenges. To identify useful knowledge in the source domain and enhance knowledge transfer, PLTR automatically extracts entity type-related features (TRFs) based on mutual information criteria. To bridge the gap between training and OOD data, PLTR generates a unique prompt for each unseen example by selecting relevant TRFs. We show that PLTR achieves significant performance improvements on in-domain and cross-domain datasets. The use of PLTR facilitates model adaptation and increases representation similarities between the source and unseen domains.

cs.IR↗

Iteratively Learning Representations for Unseen Entities with Inter-Rule Correlations

Recent work on knowledge graph completion (KGC) focused on learning embeddings of entities and relations in knowledge graphs. These embedding methods require that all test entities are observed at training time, resulting in a time-consuming retraining process for out-of-knowledge-graph (OOKG) entities. To address this issue, current inductive knowledge embedding methods employ graph neural networks (GNNs) to represent unseen entities by aggregating information of known neighbors. They face three important challenges: (i) data sparsity, (ii) the presence of complex patterns in knowledge graphs (e.g., inter-rule correlations), and (iii) the presence of interactions among rule mining, rule inference, and embedding. In this paper, we propose a virtual neighbor network with inter-rule correlations (VNC) that consists of three stages: (i) rule mining, (ii) rule inference, and (iii) embedding. In the rule mining process, to identify complex patterns in knowledge graphs, both logic rules and inter-rule correlations are extracted from knowledge graphs based on operations over relation embeddings. To reduce data sparsity, virtual neighbors for OOKG entities are predicted and assigned soft labels by optimizing a rule-constrained problem. We also devise an iterative framework to capture the underlying relations between rule learning and embedding learning. In our experiments, results on both link prediction and triple classification tasks show that the proposed VNC framework achieves state-of-the-art performance on four widely-used knowledge graphs. Further analysis reveals that VNC is robust to the proportion of unseen entities and effectively mitigates data sparsity.

cs.IR↗

Information Retrieval Meets Large Language Models: A Strategic Report from Chinese IR Community

The research field of Information Retrieval (IR) has evolved significantly, expanding beyond traditional search to meet diverse user information needs. Recently, Large Language Models (LLMs) have demonstrated exceptional capabilities in text understanding, generation, and knowledge inference, opening up exciting avenues for IR research. LLMs not only facilitate generative retrieval but also offer improved solutions for user understanding, model evaluation, and user-system interactions. More importantly, the synergistic relationship among IR models, LLMs, and humans forms a new technical paradigm that is more powerful for information seeking. IR models provide real-time and relevant information, LLMs contribute internal knowledge, and humans play a central role of demanders and evaluators to the reliability of information services. Nevertheless, significant challenges exist, including computational costs, credibility concerns, domain-specific limitations, and ethical considerations. To thoroughly discuss the transformative impact of LLMs on IR research, the Chinese IR community conducted a strategic workshop in April 2023, yielding valuable insights. This paper provides a summary of the workshop's outcomes, including the rethinking of IR's core values, the mutual enhancement of LLMs and IR, the proposal of a novel IR technical paradigm, and open challenges.

cs.IR↗

Intent-calibrated Self-training for Answer Selection in Open-domain Dialogues

Answer selection in open-domain dialogues aims to select an accurate answer from candidates. Recent success of answer selection models hinges on training with large amounts of labeled data. However, collecting large-scale labeled data is labor-intensive and time-consuming. In this paper, we introduce the predicted intent labels to calibrate answer labels in a self-training paradigm. Specifically, we propose the intent-calibrated self-training (ICAST) to improve the quality of pseudo answer labels through the intent-calibrated answer selection paradigm, in which we employ pseudo intent labels to help improve pseudo answer labels. We carry out extensive experiments on two benchmark datasets with open-domain dialogues. The experimental results show that ICAST outperforms baselines consistently with 1%, 5% and 10% labeled data. Specifically, it improves 2.06% and 1.00% of F1 score on the two datasets, compared with the strongest baseline with only 5% labeled data.

cs.CL↗

Answering Ambiguous Questions via Iterative Prompting

In open-domain question answering, due to the ambiguity of questions, multiple plausible answers may exist. To provide feasible answers to an ambiguous question, one approach is to directly predict all valid answers, but this can struggle with balancing relevance and diversity. An alternative is to gather candidate answers and aggregate them, but this method can be computationally costly and may neglect dependencies among answers. In this paper, we present AmbigPrompt to address the imperfections of existing approaches to answering ambiguous questions. Specifically, we integrate an answering model with a prompting model in an iterative manner. The prompting model adaptively tracks the reading process and progressively triggers the answering model to compose distinct and relevant answers. Additionally, we develop a task-specific post-pretraining approach for both the answering model and the prompting model, which greatly improves the performance of our framework. Empirical studies on two commonly-used open benchmarks show that AmbigPrompt achieves state-of-the-art or competitive results while using less memory and having a lower inference latency than competing approaches. Additionally, AmbigPrompt also performs well in low-resource settings. The code are available at: https://github.com/sunnweiwei/AmbigPrompt.

cs.CL↗

Towards Explainable Conversational Recommender Systems

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the conversational environment, multiple contextualized explanations need to be generated, which poses further challenges for explanations. To better measure explainability in conversational recommender systems (CRS), we propose ten evaluation perspectives based on concepts from conventional recommender systems together with the characteristics of CRS. We assess five existing CRS benchmark datasets using these metrics and observe the necessity of improving the explanation quality of CRS. To achieve this, we conduct manual and automatic approaches to extend these dialogues and construct a new CRS dataset, namely Explainable Recommendation Dialogues (E-ReDial). It includes 756 dialogues with over 2,000 high-quality rewritten explanations. We compare two baseline approaches to perform explanation generation based on E-ReDial. Experimental results suggest that models trained on E-ReDial can significantly improve explainability while introducing knowledge into the models can further improve the performance. GPT-3 in the in-context learning setting can generate more realistic and diverse movie descriptions. In contrast, T5 training on E-ReDial can better generate clear reasons for recommendations based on user preferences. E-ReDial is available at https://github.com/Superbooming/E-ReDial.

cs.IR↗

UMSE: Unified Multi-scenario Summarization Evaluation

Summarization quality evaluation is a non-trivial task in text summarization. Contemporary methods can be mainly categorized into two scenarios: (1) reference-based: evaluating with human-labeled reference summary; (2) reference-free: evaluating the summary consistency of the document. Recent studies mainly focus on one of these scenarios and explore training neural models built on PLMs to align with human criteria. However, the models from different scenarios are optimized individually, which may result in sub-optimal performance since they neglect the shared knowledge across different scenarios. Besides, designing individual models for each scenario caused inconvenience to the user. Inspired by this, we propose Unified Multi-scenario Summarization Evaluation Model (UMSE). More specifically, we propose a perturbed prefix tuning method to share cross-scenario knowledge between scenarios and use a self-supervised training paradigm to optimize the model without extra human labeling. Our UMSE is the first unified summarization evaluation framework engaged with the ability to be used in three evaluation scenarios. Experimental results across three typical scenarios on the benchmark dataset SummEval indicate that our UMSE can achieve comparable performance with several existing strong methods which are specifically designed for each scenario.

cs.CL↗

Improving Implicit Feedback-Based Recommendation through Multi-Behavior Alignment

Recommender systems that learn from implicit feedback often use large volumes of a single type of implicit user feedback, such as clicks, to enhance the prediction of sparse target behavior such as purchases. Using multiple types of implicit user feedback for such target behavior prediction purposes is still an open question. Existing studies that attempted to learn from multiple types of user behavior often fail to: (i) learn universal and accurate user preferences from different behavioral data distributions, and (ii) overcome the noise and bias in observed implicit user feedback. To address the above problems, we propose multi-behavior alignment (MBA), a novel recommendation framework that learns from implicit feedback by using multiple types of behavioral data. We conjecture that multiple types of behavior from the same user (e.g., clicks and purchases) should reflect similar preferences of that user. To this end, we regard the underlying universal user preferences as a latent variable. The variable is inferred by maximizing the likelihood of multiple observed behavioral data distributions and, at the same time, minimizing the Kullback-Leibler divergence (KL-divergence) between user models learned from auxiliary behavior (such as clicks or views) and the target behavior separately. MBA infers universal user preferences from multi-behavior data and performs data denoising to enable effective knowledge transfer. We conduct experiments on three datasets, including a dataset collected from an operational e-commerce platform. Empirical results demonstrate the effectiveness of our proposed method in utilizing multiple types of behavioral data to enhance the prediction of the target behavior.

cs.IR↗

A Self-Correcting Sequential Recommender

Sequential recommendations aim to capture users' preferences from their historical interactions so as to predict the next item that they will interact with. Sequential recommendation methods usually assume that all items in a user's historical interactions reflect her/his preferences and transition patterns between items. However, real-world interaction data is imperfect in that (i) users might erroneously click on items, i.e., so-called misclicks on irrelevant items, and (ii) users might miss items, i.e., unexposed relevant items due to inaccurate recommendations. To tackle the two issues listed above, we propose STEAM, a Self-correcTing sEquentiAl recoMmender. STEAM first corrects an input item sequence by adjusting the misclicked and/or missed items. It then uses the corrected item sequence to train a recommender and make the next item prediction.We design an item-wise corrector that can adaptively select one type of operation for each item in the sequence. The operation types are 'keep', 'delete' and 'insert.' In order to train the item-wise corrector without requiring additional labeling, we design two self-supervised learning mechanisms: (i) deletion correction (i.e., deleting randomly inserted items), and (ii) insertion correction (i.e., predicting randomly deleted items). We integrate the corrector with the recommender by sharing the encoder and by training them jointly. We conduct extensive experiments on three real-world datasets and the experimental results demonstrate that STEAM outperforms state-of-the-art sequential recommendation baselines. Our in-depth analyses confirm that STEAM benefits from learning to correct the raw item sequences.

cs.IR↗

Learning to Tokenize for Generative Retrieval

Conventional document retrieval techniques are mainly based on the index-retrieve paradigm. It is challenging to optimize pipelines based on this paradigm in an end-to-end manner. As an alternative, generative retrieval represents documents as identifiers (docid) and retrieves documents by generating docids, enabling end-to-end modeling of document retrieval tasks. However, it is an open question how one should define the document identifiers. Current approaches to the task of defining document identifiers rely on fixed rule-based docids, such as the title of a document or the result of clustering BERT embeddings, which often fail to capture the complete semantic information of a document. We propose GenRet, a document tokenization learning method to address the challenge of defining document identifiers for generative retrieval. GenRet learns to tokenize documents into short discrete representations (i.e., docids) via a discrete auto-encoding approach. Three components are included in GenRet: (i) a tokenization model that produces docids for documents; (ii) a reconstruction model that learns to reconstruct a document based on a docid; and (iii) a sequence-to-sequence retrieval model that generates relevant document identifiers directly for a designated query. By using an auto-encoding framework, GenRet learns semantic docids in a fully end-to-end manner. We also develop a progressive training scheme to capture the autoregressive nature of docids and to stabilize training. We conduct experiments on the NQ320K, MS MARCO, and BEIR datasets to assess the effectiveness of GenRet. GenRet establishes the new state-of-the-art on the NQ320K dataset. Especially, compared to generative retrieval baselines, GenRet can achieve significant improvements on the unseen documents. GenRet also outperforms comparable baselines on MS MARCO and BEIR, demonstrating the method's generalizability.

cs.IR↗

Meta Matrix Factorization for Federated Rating Predictions

Federated recommender systems have distinct advantages in terms of privacy protection over traditional recommender systems that are centralized at a data center. However, previous work on federated recommender systems does not fully consider the limitations of storage, RAM, energy and communication bandwidth in a mobile environment. The scales of the models proposed are too large to be easily run on mobile devices. And existing federated recommender systems need to fine-tune recommendation models on each device, making it hard to effectively exploit collaborative filtering information among users/devices. Our goal in this paper is to design a novel federated learning framework for rating prediction (RP) for mobile environments. We introduce a federated matrix factorization (MF) framework, named meta matrix factorization (MetaMF). Given a user, we first obtain a collaborative vector by collecting useful information with a collaborative memory module. Then, we employ a meta recommender module to generate private item embeddings and a RP model based on the collaborative vector in the server. To address the challenge of generating a large number of high-dimensional item embeddings, we devise a rise-dimensional generation strategy that first generates a low-dimensional item embedding matrix and a rise-dimensional matrix, and then multiply them to obtain high-dimensional embeddings. We use the generated model to produce private RPs for the given user on her device. MetaMF shows a high capacity even with a small RP model, which can adapt to the limitations of a mobile environment. We conduct extensive experiments on four benchmark datasets to compare MetaMF with existing MF methods and find that MetaMF can achieve competitive performance. Moreover, we find MetaMF achieves higher RP performance over existing federated methods by better exploiting collaborative filtering among users/devices.

cs.IR↗

Modeling Sequential Recommendation as Missing Information Imputation

Side information is being used extensively to improve the effectiveness of sequential recommendation models. It is said to help capture the transition patterns among items. Most previous work on sequential recommendation that uses side information models item IDs and side information separately, which may fail to fully model the relation between the items and their side information. Moreover, in real-world systems, not all values of item feature fields are available. This hurts the performance of models that rely on side information. Existing methods tend to neglect the context of missing item feature fields, and fill them with generic or special values, e.g., unknown, which might lead to sub-optimal performance. To address the limitation of sequential recommenders with side information, we define a way to fuse side information and alleviate the problem of missing side information by proposing a unified task, namely the missing information imputation (MII), which randomly masks some feature fields in a given sequence of items, including item IDs, and then forces a predictive model to recover them. By considering the next item as a missing feature field, sequential recommendation can be formulated as a special case of MII. We propose a sequential recommendation model, called missing information imputation recommender (MIIR), that builds on the idea of MII and simultaneously imputes missing item feature values and predicts the next item. We devise a dense fusion self-attention (DFSA) mechanism for MIIR to capture all pairwise relations between items and their side information. Empirical studies on three benchmark datasets demonstrate that MIIR, supervised by MII, achieves a significantly better sequential recommendation performance than state-of-the-art baselines.

cs.IR↗

Variational Reasoning over Incomplete Knowledge Graphs for Conversational Recommendation

Conversational recommender systems (CRSs) often utilize external knowledge graphs (KGs) to introduce rich semantic information and recommend relevant items through natural language dialogues. However, original KGs employed in existing CRSs are often incomplete and sparse, which limits the reasoning capability in recommendation. Moreover, only few of existing studies exploit the dialogue context to dynamically refine knowledge from KGs for better recommendation. To address the above issues, we propose the Variational Reasoning over Incomplete KGs Conversational Recommender (VRICR). Our key idea is to incorporate the large dialogue corpus naturally accompanied with CRSs to enhance the incomplete KGs; and perform dynamic knowledge reasoning conditioned on the dialogue context. Specifically, we denote the dialogue-specific subgraphs of KGs as latent variables with categorical priors for adaptive knowledge graphs refactor. We propose a variational Bayesian method to approximate posterior distributions over dialogue-specific subgraphs, which not only leverages the dialogue corpus for restructuring missing entity relations but also dynamically selects knowledge based on the dialogue context. Finally, we infuse the dialogue-specific subgraphs to decode the recommendation and responses. We conduct experiments on two benchmark CRSs datasets. Experimental results confirm the effectiveness of our proposed method.

cs.AI↗