arXiv subjects

Zhumin Chen

Publications and source records attributed to Zhumin Chen.

At least 91 records · Page 5Linked to original sources

arXiv2022

On the User Behavior Leakage from Recommender System Exposure

Modern recommender systems are trained to predict users potential future interactions from users historical behavior data. During the interaction process, despite the data coming from the user side recommender systems also generate exposure data to provide users with personalized recommendation slates. Compared with the sparse user behavior data, the system exposure data is much larger in volume since only very few exposed items would be clicked by the user. Besides, the users historical behavior data is privacy sensitive and is commonly protected with careful access authorization. However, the large volume of recommender exposure data usually receives less attention and could be accessed within a relatively larger scope of various information seekers. In this paper, we investigate the problem of user behavior leakage in recommender systems. We show that the privacy sensitive user past behavior data can be inferred through the modeling of system exposure. Besides, one can infer which items the user have clicked just from the observation of current system exposure for this user. Given the fact that system exposure data could be widely accessed from a relatively larger scope, we believe that the user past behavior privacy has a high risk of leakage in recommender systems. More precisely, we conduct an attack model whose input is the current recommended item slate (i.e., system exposure) for the user while the output is the user's historical behavior. Experimental results on two real-world datasets indicate a great danger of user behavior leakage. To address the risk, we propose a two-stage privacy-protection mechanism which firstly selects a subset of items from the exposure slate and then replaces the selected items with uniform or popularity-based exposure. Experimental evaluation reveals a trade-off effect between the recommendation accuracy and the privacy disclosure risk.

cs.IR↗

arXiv2022

Debiasing Learning for Membership Inference Attacks Against Recommender Systems

Learned recommender systems may inadvertently leak information about their training data, leading to privacy violations. We investigate privacy threats faced by recommender systems through the lens of membership inference. In such attacks, an adversary aims to infer whether a user's data is used to train the target recommender. To achieve this, previous work has used a shadow recommender to derive training data for the attack model, and then predicts the membership by calculating difference vectors between users' historical interactions and recommended items. State-of-the-art methods face two challenging problems: (1) training data for the attack model is biased due to the gap between shadow and target recommenders, and (2) hidden states in recommenders are not observational, resulting in inaccurate estimations of difference vectors. To address the above limitations, we propose a Debiasing Learning for Membership Inference Attacks against recommender systems (DL-MIA) framework that has four main components: (1) a difference vector generator, (2) a disentangled encoder, (3) a weight estimator, and (4) an attack model. To mitigate the gap between recommenders, a variational auto-encoder (VAE) based disentangled encoder is devised to identify recommender invariant and specific features. To reduce the estimation bias, we design a weight estimator, assigning a truth-level score for each difference vector to indicate estimation accuracy. We evaluate DL-MIA against both general recommenders and sequential recommenders on three real-world datasets. Experimental results show that DL-MIA effectively alleviates training and estimation biases simultaneously, and achieves state-of-the-art attack performance.

cs.IR↗

arXiv2022

Paying More Attention to Self-attention: Improving Pre-trained Language Models via Attention Guiding

Pre-trained language models (PLM) have demonstrated their effectiveness for a broad range of information retrieval and natural language processing tasks. As the core part of PLM, multi-head self-attention is appealing for its ability to jointly attend to information from different positions. However, researchers have found that PLM always exhibits fixed attention patterns regardless of the input (e.g., excessively paying attention to [CLS] or [SEP]), which we argue might neglect important information in the other positions. In this work, we propose a simple yet effective attention guiding mechanism to improve the performance of PLM by encouraging attention towards the established goals. Specifically, we propose two kinds of attention guiding methods, i.e., map discrimination guiding (MDG) and attention pattern decorrelation guiding (PDG). The former definitely encourages the diversity among multiple self-attention heads to jointly attend to information from different representation subspaces, while the latter encourages self-attention to attend to as many different positions of the input as possible. We conduct experiments with multiple general pre-trained models (i.e., BERT, ALBERT, and Roberta) and domain-specific pre-trained models (i.e., BioBERT, ClinicalBERT, BlueBert, and SciBERT) on three benchmark datasets (i.e., MultiNLI, MedNLI, and Cross-genre-IR). Extensive experimental results demonstrate that our proposed MDG and PDG bring stable performance improvements on all datasets with high efficiency and low cost.

cs.CL↗

arXiv2022

ReMeDi: Resources for Multi-domain, Multi-service, Medical Dialogues

Medical dialogue systems (MDSs) aim to assist doctors and patients with a range of professional medical services, i.e., diagnosis, treatment and consultation. The development of MDSs is hindered because of a lack of resources. In particular. (1) there is no dataset with large-scale medical dialogues that covers multiple medical services and contains fine-grained medical labels (i.e., intents, actions, slots, values), and (2) there is no set of established benchmarks for MDSs for multi-domain, multi-service medical dialogues. In this paper, we present ReMeDi, a set of resource for medical dialogues. ReMeDi consists of two parts, the ReMeDi dataset and the ReMeDi benchmarks. The ReMeDi dataset contains 96,965 conversations between doctors and patients, including 1,557 conversations with fine-gained labels. It covers 843 types of diseases, 5,228 medical entities, and 3 specialties of medical services across 40 domains. To the best of our knowledge, the ReMeDi dataset is the only medical dialogue dataset that covers multiple domains and services, and has fine-grained medical labels. The second part of the ReMeDi resources consists of a set of state-of-the-art models for (medical) dialogue generation. The ReMeDi benchmark has the following methods: (1) pretrained models (i.e., BERT-WWM, BERT-MED, GPT2, and MT5) trained, validated, and tested on the ReMeDi dataset, and (2) a self-supervised contrastive learning(SCL) method to expand the ReMeDi dataset and enhance the training of the state-of-the-art pretrained models. We describe the creation of the ReMeDi dataset, the ReMeDi benchmarking methods, and establish experimental results using the ReMeDi benchmarking methods on the ReMeDi dataset for future research to compare against. With this paper, we share the dataset, implementations of the benchmarks, and evaluation scripts.

cs.CL↗

arXiv2021

Knowledge Bridging for Empathetic Dialogue Generation

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge, including commonsense knowledge and emotional lexical knowledge, to explicitly understand and express emotions in empathetic dialogue generation. We first enrich the dialogue history by jointly interacting with external knowledge and construct an emotional context graph. Then we learn emotional context representations from the knowledge-enriched emotional context graph and distill emotional signals, which are the prerequisites to predicate emotions expressed in responses. Finally, to generate the empathetic response, we propose an emotional cross-attention mechanism to learn the emotional dependencies from the emotional context graph. Extensive experiments conducted on a benchmark dataset verify the effectiveness of the proposed method. In addition, we find the performance of our method can be further improved by integrating with a pre-trained model that works orthogonally.

cs.CL↗

arXiv2021

Membership Inference Attacks Against Recommender Systems

Recently, recommender systems have achieved promising performances and become one of the most widely used web applications. However, recommender systems are often trained on highly sensitive user data, thus potential data leakage from recommender systems may lead to severe privacy problems. In this paper, we make the first attempt on quantifying the privacy leakage of recommender systems through the lens of membership inference. In contrast with traditional membership inference against machine learning classifiers, our attack faces two main differences. First, our attack is on the user-level but not on the data sample-level. Second, the adversary can only observe the ordered recommended items from a recommender system instead of prediction results in the form of posterior probabilities. To address the above challenges, we propose a novel method by representing users from relevant items. Moreover, a shadow recommender is established to derive the labeled training data for training the attack model. Extensive experimental results show that our attack framework achieves a strong performance. In addition, we design a defense mechanism to effectively mitigate the membership inference threat of recommender systems.

cs.CR↗

arXiv2021

DCAP: Deep Cross Attentional Product Network for User Response Prediction

User response prediction, which aims to predict the probability that a user will provide a predefined positive response in a given context such as clicking on an ad or purchasing an item, is crucial to many industrial applications such as online advertising, recommender systems, and search ranking. However, due to the high dimensionality and super sparsity of the data collected in these tasks, handcrafting cross features is inevitably time expensive. Prior studies in predicting user response leveraged the feature interactions by enhancing feature vectors with products of features to model second-order or high-order cross features, either explicitly or implicitly. Nevertheless, these existing methods can be hindered by not learning sufficient cross features due to model architecture limitations or modeling all high-order feature interactions with equal weights. This work aims to fill this gap by proposing a novel architecture Deep Cross Attentional Product Network (DCAP), which keeps cross network's benefits in modeling high-order feature interactions explicitly at the vector-wise level. Beyond that, it can differentiate the importance of different cross features in each network layer inspired by the multi-head attention mechanism and Product Neural Network (PNN), allowing practitioners to perform a more in-depth analysis of user behaviors. Additionally, our proposed model can be easily implemented and train in parallel. We conduct comprehensive experiments on three real-world datasets. The results have robustly demonstrated that our proposed model DCAP achieves superior prediction performance compared with the state-of-the-art models. Public codes are available at https://github.com/zachstarkk/DCAP.

cs.LG↗

arXiv2021

From LSAT: The Progress and Challenges of Complex Reasoning

Complex reasoning aims to draw a correct inference based on complex rules. As a hallmark of human intelligence, it involves a degree of explicit reading comprehension, interpretation of logical knowledge and complex rule application. In this paper, we take a step forward in complex reasoning by systematically studying the three challenging and domain-general tasks of the Law School Admission Test (LSAT), including analytical reasoning, logical reasoning and reading comprehension. We propose a hybrid reasoning system to integrate these three tasks and achieve impressive overall performance on the LSAT tests. The experimental results demonstrate that our system endows itself a certain complex reasoning ability, especially the fundamental reading comprehension and challenging logical reasoning capacities. Further analysis also shows the effectiveness of combining the pre-trained models with the task-specific reasoning module, and integrating symbolic knowledge into discrete interpretable reasoning steps in complex reasoning. We further shed a light on the potential future directions, like unsupervised symbolic knowledge extraction, model interpretability, few-shot learning and comprehensive benchmark for complex reasoning.

cs.CL↗

arXiv2021

Learning to Ask Conversational Questions by Optimizing Levenshtein Distance

Conversational Question Simplification (CQS) aims to simplify self-contained questions into conversational ones by incorporating some conversational characteristics, e.g., anaphora and ellipsis. Existing maximum likelihood estimation (MLE) based methods often get trapped in easily learned tokens as all tokens are treated equally during training. In this work, we introduce a Reinforcement Iterative Sequence Editing (RISE) framework that optimizes the minimum Levenshtein distance (MLD) through explicit editing actions. RISE is able to pay attention to tokens that are related to conversational characteristics. To train RISE, we devise an Iterative Reinforce Training (IRT) algorithm with a Dynamic Programming based Sampling (DPS) process to improve exploration. Experimental results on two benchmark datasets show that RISE significantly outperforms state-of-the-art methods and generalizes well on unseen data.

cs.CL↗

arXiv2021

Few-Shot Electronic Health Record Coding through Graph Contrastive Learning

Electronic health record (EHR) coding is the task of assigning ICD codes to each EHR. Most previous studies either only focus on the frequent ICD codes or treat rare and frequent ICD codes in the same way. These methods perform well on frequent ICD codes but due to the extremely unbalanced distribution of ICD codes, the performance on rare ones is far from satisfactory. We seek to improve the performance for both frequent and rare ICD codes by using a contrastive graph-based EHR coding framework, CoGraph, which re-casts EHR coding as a few-shot learning task. First, we construct a heterogeneous EHR word-entity (HEWE) graph for each EHR, where the words and entities extracted from an EHR serve as nodes and the relations between them serve as edges. Then, CoGraph learns similarities and dissimilarities between HEWE graphs from different ICD codes so that information can be transferred among them. In a few-shot learning scenario, the model only has access to frequent ICD codes during training, which might force it to encode features that are useful for frequent ICD codes only. To mitigate this risk, CoGraph devises two graph contrastive learning schemes, GSCL and GECL, that exploit the HEWE graph structures so as to encode transferable features. GSCL utilizes the intra-correlation of different sub-graphs sampled from HEWE graphs while GECL exploits the inter-correlation among HEWE graphs at different clinical stages. Experiments on the MIMIC-III benchmark dataset show that CoGraph significantly outperforms state-of-the-art methods on EHR coding, not only on frequent ICD codes, but also on rare codes, in terms of several evaluation indicators. On frequent ICD codes, GSCL and GECL improve the classification accuracy and F1 by 1.31% and 0.61%, respectively, and on rare ICD codes CoGraph has more obvious improvements by 2.12% and 2.95%.

cs.AI↗

arXiv2021

Improving Transformer-based Sequential Recommenders through Preference Editing

One of the key challenges in Sequential Recommendation (SR) is how to extract and represent user preferences. Traditional SR methods rely on the next item as the supervision signal to guide preference extraction and representation. We propose a novel learning strategy, named preference editing. The idea is to force the SR model to discriminate the common and unique preferences in different sequences of interactions between users and the recommender system. By doing so, the SR model is able to learn how to identify common and unique user preferences, and thereby do better user preference extraction and representation. We propose a transformer based SR model, named MrTransformer (Multi-preference Transformer), that concatenates some special tokens in front of the sequence to represent multiple user preferences and makes sure they capture different aspects through a preference coverage mechanism. Then, we devise a preference editing-based self-supervised learning mechanism for training MrTransformer which contains two main operations: preference separation and preference recombination. The former separates the common and unique user preferences for a given pair of sequences. The latter swaps the common preferences to obtain recombined user preferences for each sequence. Based on the preference separation and preference recombination operations, we define two types of SSL loss that require that the recombined preferences are similar to the original ones, and the common preferences are close to each other. We carry out extensive experiments on two benchmark datasets. MrTransformer with preference editing significantly outperforms state-of-the-art SR methods in terms of Recall, MRR and NDCG. We find that long sequences whose user preferences are harder to extract and represent benefit most from preference editing.

cs.IR↗

arXiv2021

Conversations with Search Engines: SERP-based Conversational Response Generation

In this paper, we address the problem of answering complex information needs by conversing conversations with search engines, in the sense that users can express their queries in natural language, and directly receivethe information they need from a short system response in a conversational manner. Recently, there have been some attempts towards a similar goal, e.g., studies on Conversational Agents (CAs) and Conversational Search (CS). However, they either do not address complex information needs, or they are limited to the development of conceptual frameworks and/or laboratory-based user studies. We pursue two goals in this paper: (1) the creation of a suitable dataset, the Search as a Conversation (SaaC) dataset, for the development of pipelines for conversations with search engines, and (2) the development of astate-of-the-art pipeline for conversations with search engines, the Conversations with Search Engines (CaSE), using this dataset. SaaC is built based on a multi-turn conversational search dataset, where we further employ workers from a crowdsourcing platform to summarize each relevant passage into a short, conversational response. CaSE enhances the state-of-the-art by introducing a supporting token identification module and aprior-aware pointer generator, which enables us to generate more accurate responses. We carry out experiments to show that CaSE is able to outperform strong baselines. We also conduct extensive analyses on the SaaC dataset to show where there is room for further improvement beyond CaSE. Finally, we release the SaaC dataset and the code for CaSE and all models used for comparison to facilitate future research on this topic.

cs.IR↗

arXiv2021

Wizard of Search Engine: Access to Information Through Conversations with Search Engines

Conversational information seeking (CIS) is playing an increasingly important role in connecting people to information. Due to the lack of suitable resource, previous studies on CIS are limited to the study of theoretical/conceptual frameworks, laboratory-based user studies, or a particular aspect of CIS (e.g., asking clarifying questions). In this work, we make efforts to facilitate research on CIS from three aspects. (1) We formulate a pipeline for CIS with six sub-tasks: intent detection (ID), keyphrase extraction (KE), action prediction (AP), query selection (QS), passage selection (PS), and response generation (RG). (2) We release a benchmark dataset, called wizard of search engine (WISE), which allows for comprehensive and in-depth research on all aspects of CIS. (3) We design a neural architecture capable of training and evaluating both jointly and separately on the six sub-tasks, and devise a pre-train/fine-tune learning scheme, that can reduce the requirements of WISE in scale by making full use of available data. We report some useful characteristics of CIS based on statistics of WISE. We also show that our best performing model variant isable to achieve effective CIS as indicated by several metrics. We release the dataset, the code, as well as the evaluation scripts to facilitate future research by measuring further improvements in this important research direction.

cs.IR↗

arXiv2021

Cross-Domain Contract Element Extraction with a Bi-directional Feedback Clause-Element Relation Network

Contract element extraction (CEE) is the novel task of automatically identifying and extracting legally relevant elements such as contract dates, payments, and legislation references from contracts. Automatic methods for this task view it as a sequence labeling problem and dramatically reduce human labor. However, as contract genres and element types may vary widely, a significant challenge for this sequence labeling task is how to transfer knowledge from one domain to another, i.e., cross-domain CEE. Cross-domain CEE differs from cross-domain named entity recognition (NER) in two important ways. First, contract elements are far more fine-grained than named entities, which hinders the transfer of extractors. Second, the extraction zones for cross-domain CEE are much larger than for cross-domain NER. As a result, the contexts of elements from different domains can be more diverse. We propose a framework, the Bi-directional Feedback cLause-Element relaTion network (Bi-FLEET), for the cross-domain CEE task that addresses the above challenges. Bi-FLEET has three main components: (1) a context encoder, (2) a clause-element relation encoder, and (3) an inference layer. To incorporate invariant knowledge about element and clause types, a clause-element graph is constructed across domains and a hierarchical graph neural network is adopted in the clause-element relation encoder. To reduce the influence of context variations, a multi-task framework with a bi-directional feedback scheme is designed in the inference layer, conducting both clause classification and element extraction. The experimental results over both cross-domain NER and CEE tasks show that Bi-FLEET significantly outperforms state-of-the-art baselines.

cs.IR↗

arXiv2021

Semi-Supervised Variational Reasoning for Medical Dialogue Generation

Medical dialogue generation aims to provide automatic and accurate responses to assist physicians to obtain diagnosis and treatment suggestions in an efficient manner. In medical dialogues two key characteristics are relevant for response generation: patient states (such as symptoms, medication) and physician actions (such as diagnosis, treatments). In medical scenarios large-scale human annotations are usually not available, due to the high costs and privacy requirements. Hence, current approaches to medical dialogue generation typically do not explicitly account for patient states and physician actions, and focus on implicit representation instead. We propose an end-to-end variational reasoning approach to medical dialogue generation. To be able to deal with a limited amount of labeled data, we introduce both patient state and physician action as latent variables with categorical priors for explicit patient state tracking and physician policy learning, respectively. We propose a variational Bayesian generative approach to approximate posterior distributions over patient states and physician actions. We use an efficient stochastic gradient variational Bayes estimator to optimize the derived evidence lower bound, where a 2-stage collapsed inference method is proposed to reduce the bias during model training. A physician policy network composed of an action-classifier and two reasoning detectors is proposed for augmented reasoning ability. We conduct experiments on three datasets collected from medical platforms. Our experimental results show that the proposed method outperforms state-of-the-art baselines in terms of objective and subjective evaluation metrics. Our experiments also indicate that our proposed semi-supervised reasoning method achieves a comparable performance as state-of-the-art fully supervised learning baselines for physician policy learning.

cs.CL↗

arXiv2021

Simulating User Satisfaction for the Evaluation of Task-oriented Dialogue Systems

Evaluation is crucial in the development process of task-oriented dialogue systems. As an evaluation method, user simulation allows us to tackle issues such as scalability and cost-efficiency, making it a viable choice for large-scale automatic evaluation. To help build a human-like user simulator that can measure the quality of a dialogue, we propose the following task: simulating user satisfaction for the evaluation of task-oriented dialogue systems. The purpose of the task is to increase the evaluation power of user simulations and to make the simulation more human-like. To overcome a lack of annotated data, we propose a user satisfaction annotation dataset, USS, that includes 6,800 dialogues sampled from multiple domains, spanning real-world e-commerce dialogues, task-oriented dialogues constructed through Wizard-of-Oz experiments, and movie recommendation dialogues. All user utterances in those dialogues, as well as the dialogues themselves, have been labeled based on a 5-level satisfaction scale. We also share three baseline methods for user satisfaction prediction and action prediction tasks. Experiments conducted on the USS dataset suggest that distributed representations outperform feature-based methods. A model based on hierarchical GRUs achieves the best performance in in-domain user satisfaction prediction, while a BERT-based model has better cross-domain generalization ability.

cs.IR↗

arXiv2021

Parallel Split-Join Networks for Shared-account Cross-domain Sequential Recommendations

Sequential recommendation is a task in which one models and uses sequential information about user behavior for recommendation purposes. We study sequential recommendation in a particularly challenging context, in which multiple individual users share asingle account (i.e., they have a shared account) and in which user behavior is available in multiple domains (i.e., recommendations are cross-domain). These two characteristics bring new challenges on top of those of the traditional sequential recommendation task. First, we need to identify the behavior associated with different users and different user roles under the same account in order to recommend the right item to the right user role at the right time. Second, we need to identify behavior in one domain that might be helpful to improve recommendations in other domains. In this work, we study shared account cross-domain sequential recommendation and propose Parallel Split-Join Network (PSJNet), a parallel modeling network to address the two challenges above. We present two variants of PSJNet, PSJNet-I and PSJNet-II. PSJNet-I is a "split-by-join" framework that splits the mixed representations to get role-specific representations and joins them to obtain cross-domain representations at each timestamp simultaneously. PSJNet-II is a "split-and-join" framework that first splits role-specific representations at each timestamp, and then the representations from all timestamps and all roles are joined to obtain cross-domain representations. We use two datasets to assess the effectiveness of PSJNet. Our experimental results demonstrate that PSJNet outperforms state-of-the-art sequential recommendation baselines in terms of MRR and Recall.

cs.IR↗

arXiv2021

Abstractive Opinion Tagging

In e-commerce, opinion tags refer to a ranked list of tags provided by the e-commerce platform that reflect characteristics of reviews of an item. To assist consumers to quickly grasp a large number of reviews about an item, opinion tags are increasingly being applied by e-commerce platforms. Current mechanisms for generating opinion tags rely on either manual labelling or heuristic methods, which is time-consuming and ineffective. In this paper, we propose the abstractive opinion tagging task, where systems have to automatically generate a ranked list of opinion tags that are based on, but need not occur in, a given set of user-generated reviews. The abstractive opinion tagging task comes with three main challenges: (1) the noisy nature of reviews; (2) the formal nature of opinion tags vs. the colloquial language usage in reviews; and (3) the need to distinguish between different items with very similar aspects. To address these challenges, we propose an abstractive opinion tagging framework, named AOT-Net, to generate a ranked list of opinion tags given a large number of reviews. First, a sentence-level salience estimation component estimates each review's salience score. Next, a review clustering and ranking component ranks reviews in two steps: first, reviews are grouped into clusters and ranked by cluster size; then, reviews within each cluster are ranked by their distance to the cluster center. Finally, given the ranked reviews, a rank-aware opinion tagging component incorporates an alignment feature and alignment loss to generate a ranked list of opinion tags. To facilitate the study of this task, we create and release a large-scale dataset, called eComTag, crawled from real-world e-commerce websites. Extensive experiments conducted on the eComTag dataset verify the effectiveness of the proposed AOT-Net in terms of various evaluation metrics.

cs.CL↗