arXiv subjects

Kurt Shuster

Publications and source records attributed to Kurt Shuster.

28 records · Page 2Linked to original sources

arXiv2020

Recipes for building an open-domain chatbot

Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of the data they are trained on gives improved results, we show that other ingredients are important for a high-performing chatbot. Good conversation requires a number of skills that an expert conversationalist blends in a seamless way: providing engaging talking points and listening to their partners, and displaying knowledge, empathy and personality appropriately, while maintaining a consistent persona. We show that large scale models can learn these skills when given appropriate training data and choice of generation strategy. We build variants of these recipes with 90M, 2.7B and 9.4B parameter models, and make our models and code publicly available. Human evaluations show our best models are superior to existing approaches in multi-turn dialogue in terms of engagingness and humanness measurements. We then discuss the limitations of this work by analyzing failure cases of our models.

cs.CL↗

arXiv2020

Image Chat: Engaging Grounded Conversations

To achieve the long-term goal of machines being able to engage humans in conversation, our models should captivate the interest of their speaking partners. Communication grounded in images, whereby a dialogue is conducted based on a given photo, is a setup naturally appealing to humans (Hu et al., 2014). In this work we study large-scale architectures and datasets for this goal. We test a set of neural architectures using state-of-the-art image and text representations, considering various ways to fuse the components. To test such models, we collect a dataset of grounded human-human conversations, where speakers are asked to play roles given a provided emotional mood or style, as the use of such traits is also a key factor in engagingness (Guo et al., 2019). Our dataset, Image-Chat, consists of 202k dialogues over 202k images using 215 possible style traits. Automatic metrics and human evaluations of engagingness show the efficacy of our approach; in particular, we obtain state-of-the-art performance on the existing IGC task, and our best performing model is almost on par with humans on the Image-Chat test set (preferred 47.7% of the time).

cs.CL↗

arXiv2020

The Dialogue Dodecathlon: Open-Domain Knowledge and Image Grounded Conversational Agents

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations, and perceive and converse about images. By multi-tasking on such a broad large-scale set of data, we hope to both move towards and measure progress in producing a single unified agent that can perceive, reason and converse with humans in an open-domain setting. We show that such multi-tasking improves over a BERT pre-trained baseline, largely due to multi-tasking with very large dialogue datasets in a similar domain, and that the multi-tasking in general provides gains to both text and image-based tasks using several metrics in both the fine-tune and task transfer settings. We obtain state-of-the-art results on many of the tasks, providing a strong baseline for this challenge.

cs.CL↗

arXiv2020

Can You Put it All Together: Evaluating Conversational Agents' Ability to Blend Skills

Being engaging, knowledgeable, and empathetic are all desirable general qualities in a conversational agent. Previous work has introduced tasks and datasets that aim to help agents to learn those qualities in isolation and gauge how well they can express them. But rather than being specialized in one single quality, a good open-domain conversational agent should be able to seamlessly blend them all into one cohesive conversational flow. In this work, we investigate several ways to combine models trained towards isolated capabilities, ranging from simple model aggregation schemes that require minimal additional training, to various forms of multi-task training that encompass several skills at all training stages. We further propose a new dataset, BlendedSkillTalk, to analyze how these capabilities would mesh together in a natural conversation, and compare the performance of different architectures and training schemes. Our experiments show that multi-tasking over several tasks that focus on particular capabilities results in better blended conversation performance compared to models trained on a single skill, and that both unified or two-stage approaches perform well if they are constructed to avoid unwanted bias in skill selection or are fine-tuned on our new task.

cs.CL↗

arXiv2020

Poly-encoders: Transformer Architectures and Pre-training Strategies for Fast and Accurate Multi-sentence Scoring

The use of deep pre-trained bidirectional transformers has led to remarkable progress in a number of applications (Devlin et al., 2018). For tasks that make pairwise comparisons between sequences, matching a given input with a corresponding label, two approaches are common: Cross-encoders performing full self-attention over the pair and Bi-encoders encoding the pair separately. The former often performs better, but is too slow for practical use. In this work, we develop a new transformer architecture, the Poly-encoder, that learns global rather than token level self-attention features. We perform a detailed comparison of all three approaches, including what pre-training and fine-tuning strategies work best. We show our models achieve state-of-the-art results on three existing tasks; that Poly-encoders are faster than Cross-encoders and more accurate than Bi-encoders; and that the best results are obtained by pre-training on large datasets similar to the downstream tasks.

cs.CL↗

arXiv2020

All-in-One Image-Grounded Conversational Agents

As single-task accuracy on individual language and image tasks has improved substantially in the last few years, the long-term goal of a generally skilled agent that can both see and talk becomes more feasible to explore. In this work, we focus on leveraging individual language and image tasks, along with resources that incorporate both vision and language towards that objective. We design an architecture that combines state-of-the-art Transformer and ResNeXt modules fed into a novel attentive multimodal module to produce a combined model trained on many tasks. We provide a thorough analysis of the components of the model, and transfer performance when training on one, some, or all of the tasks. Our final models provide a single system that obtains good results on all vision and language tasks considered, and improves the state-of-the-art in image-grounded conversational applications.

cs.CL↗

arXiv2019

Engaging Image Captioning Via Personality

Standard image captioning tasks such as COCO and Flickr30k are factual, neutral in tone and (to a human) state the obvious (e.g., "a man playing a guitar"). While such tasks are useful to verify that a machine understands the content of an image, they are not engaging to humans as captions. With this in mind we define a new task, Personality-Captions, where the goal is to be as engaging to humans as possible by incorporating controllable style and personality traits. We collect and release a large dataset of 201,858 of such captions conditioned over 215 possible traits. We build models that combine existing work from (i) sentence representations (Mazare et al., 2018) with Transformers trained on 1.7 billion dialogue examples; and (ii) image representations (Mahajan et al., 2018) with ResNets trained on 3.5 billion social media images. We obtain state-of-the-art performance on Flickr30k and COCO, and strong performance on our new task. Finally, online evaluations validate that our task and models are engaging to humans, with our best model close to human performance.

cs.CV↗

arXiv2019

Wizard of Wikipedia: Knowledge-Powered Conversational agents

In open-domain dialogue intelligent agents should exhibit the use of knowledge, however there are few convincing demonstrations of this to date. The most popular sequence to sequence models typically "generate and hope" generic utterances that can be memorized in the weights of the model when mapping from input utterance(s) to output, rather than employing recalled knowledge as context. Use of knowledge has so far proved difficult, in part because of the lack of a supervised learning benchmark task which exhibits knowledgeable open dialogue with clear grounding. To that end we collect and release a large dataset with conversations directly grounded with knowledge retrieved from Wikipedia. We then design architectures capable of retrieving knowledge, reading and conditioning on it, and finally generating natural responses. Our best performing dialogue models are able to conduct knowledgeable discussions on open-domain topics as evaluated by automatic metrics and human evaluations, while our new benchmark allows for measuring further improvements in this important research direction.

cs.CL↗

arXiv2019

The Second Conversational Intelligence Challenge (ConvAI2)

We describe the setting and results of the ConvAI2 NeurIPS competition that aims to further the state-of-the-art in open-domain chatbots. Some key takeaways from the competition are: (i) pretrained Transformer variants are currently the best performing models on this task, (ii) but to improve performance on multi-turn conversations with humans, future systems must go beyond single word metrics like perplexity to measure the performance across sequences of utterances (conversations) -- in terms of repetition, consistency and balance of dialogue acts (e.g. how many questions asked vs. answered).

cs.AI↗

arXiv2018

Talk the Walk: Navigating New York City through Grounded Dialogue

We introduce "Talk The Walk", the first large-scale dialogue dataset grounded in action and perception. The task involves two agents (a "guide" and a "tourist") that communicate via natural language in order to achieve a common goal: having the tourist navigate to a given target location. The task and dataset, which are described in detail, are challenging and their full solution is an open problem that we pose to the community. We (i) focus on the task of tourist localization and develop the novel Masked Attention for Spatial Convolutions (MASC) mechanism that allows for grounding tourist utterances into the guide's map, (ii) show it yields significant improvements for both emergent and natural language communication, and (iii) using this method, we establish non-trivial baselines on the full task.

cs.AI↗