arXiv · 1902.00098
The Second Conversational Intelligence Challenge (ConvAI2)
Abstract
We describe the setting and results of the ConvAI2 NeurIPS competition that aims to further the state-of-the-art in open-domain chatbots. Some key takeaways from the competition are: (i) pretrained Transformer variants are currently the best performing models on this task, (ii) but to improve performance on multi-turn conversations with humans, future systems must go beyond single word metrics like perplexity to measure the performance across sequences of utterances (conversations) -- in terms of repetition, consistency and balance of dialogue acts (e.g. how many questions asked vs. answered).
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Emily Dinan, Varvara Logacheva, Valentin Malykh, Alexander Miller, Kurt Shuster, Jack Urbanek, Douwe Kiela, Arthur Szlam, Iulian Serban, Ryan Lowe, Shrimai Prabhumoye, Alan W Black, Alexander Rudnicky, Jason Williams, Joelle Pineau, Mikhail Burtsev, Jason Weston. 2019-01-31. The Second Conversational Intelligence Challenge (ConvAI2). https://arxiv.org/abs/1902.00098
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