Mind the Gap: Can Frontier LLMs Pass a Standardized Office Proficiency Exam?

Tengchao Lv; Dongdong Zhang; Jiayu Ding; Yilin Jia; Yuzhong Zhao; Yupan Huang; Wenshan Wu; Xiangyang Zhou; Shaohan Huang; Nan Yang; Li Dong; Lei Cui; Furu Wei

arXiv · 2606.10956

Mind the Gap: Can Frontier LLMs Pass a Standardized Office Proficiency Exam?

Tengchao Lv·Dongdong Zhang·Jiayu Ding·Yilin Jia·Yuzhong Zhao·Yupan Huang·Wenshan Wu·Xiangyang Zhou·Shaohan Huang·Nan Yang·Li Dong·Lei Cui·Furu Wei

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Abstract

The deployment of Large Language Model (LLM) agents for computer automation is accelerating, yet their ability to navigate complex, professional-grade productivity software is largely untested. We argue that Office automation is an ideal environment for benchmarking document-automation capability, as it requires long-horizon planning and reasoning, precise parameter configuration, and multi-application integration. To quantify this capability, we introduce an evaluation based on China's National Computer Rank Examination (NCRE), featuring 200 comprehensive practical-operation tasks across Word, Excel, and PowerPoint. Each task is scored on a 100-point rubric scale using 7,118 machine-gradable criteria, and Score Rate (SR) denotes the mean percentage of rubric points earned across these tasks. We benchmark 7 frontier LLMs and observe stark limitations: single-turn models score a maximum of 36.6%. A stronger agentic system with execution feedback, iterative repair, and broader Office automation access reaches 68.8%, but remains below the 95.5% community-reference score used as a scoring sanity check. Ultimately, our experiments demonstrate that despite recent advancements in code generation, achieving reliable fine-grained Office document automation remains a significant challenge for current code-generating LLM and agent systems.

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Tengchao Lv, Dongdong Zhang, Jiayu Ding, Yilin Jia, Yuzhong Zhao, Yupan Huang, Wenshan Wu, Xiangyang Zhou, Shaohan Huang, Nan Yang, Li Dong, Lei Cui, Furu Wei. 2026-06-09. Mind the Gap: Can Frontier LLMs Pass a Standardized Office Proficiency Exam?. https://arxiv.org/abs/2606.10956

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